Ross Kisten
Pietermaritzburg
Summary
Dynamic warehouse and distribution professional with extensive experience at Eskom, excelling in inventory management and SAP systems. Proven track record of achieving 100% audit compliance while fostering strong supplier relationships. Adept at leading teams and enhancing operational efficiency through effective planning and communication skills. Committed to delivering exceptional results in fast-paced environments.
Overview
31
31
years of professional experience
Work History
Storeman Kitchen
Midlands Hospital
07.2024 - Current
- Receiving and checking stock with the designated person upon delivery
- Unpacking and checking of stock
- Ensuring that the invoices or delivery notes are confirmed, signed and delivered to relevant department for Good Receipting
- Packing of stock neatly onto shelves according to a system, considering FEFO and FIFO principles where applicable
- Issuing, picking, and packing of replenished stock
- Capturing of stock transfers between branches
- Process consumable transfers
- Identify excess and slow-moving stock
- Dispatching stock
- Process stock returns
- Build and maintain strategic relationships with suppliers
Branch Manager -Northdale Branch
Avbob
01.2019 - 07.2023
- Positively always uphold the AVBOB brand
- Stock control
- Staff supervision
- Managing staff, Disciplinary, PFMA
- Supervise order issuing and manual payments process
- Manage the daily operations of the business
- Meet and exceed operational service levels and manage the cost of labour
- To drive and deliver team culture
- Consistently achieve established KPI’s for productivity and accuracy
- To comply with and communicate statutory and Company Policies and Procedures
- Change management
- Budget Management
- Compliance with Standard Operating Procedures
- Report any breach of Health & Safety regulations and incidents / accidents
- Management of Assets & Disposal
- Arrangement and execution of funerals in line with AVBOB standards and client’s needs
- Upholding high levels of customer services to AVBOB clients
- Operational management of the branch
- Management of the AVBOB funeral branch in line with the legislative requirements
- Management of infrastructure (buildings, fleet, operational equipment, etc.) in line with the set AVBOB standards
- Management of AVBOB stakeholders (internal and external)
- Implementation and alignment of Avbob policies, procedures, systems, and controls guiding critical management services interventions, applications, and outcomes
- Internal Audits, risk management, finance
- Management training and development and employment of staff
- Business focus and drive to achieve business deliverables
- Provide strategic advice on the mission critical initiatives with respect to Avbob’s Organizational Development
- Managing key performance areas and service delivery objectives pertaining to Avbob
Dispatch/Warehouse Manager
Hinges and Hardware (H Systems)
02.2014 - 12.2018
- Company Overview: Specialist in Aluminium Systems and hardware Extrusion
- Management of the warehouse
- Audit and report inventory while making recommendations on which items to order and restock
- Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
- Establish warehouse practices and protocols to achieve an efficient warehouse
- Set warehouse and team goals in collaboration with executive management and other team leads
- Monitor workplace performance and lead training initiatives to improve employees
- Keep up to date on the latest federal and state safety regulations
- Communicate with other departments to ensure products are shipped in a timely manner
- Keep the operation of a warehouse always organized
- Receiving products, storing and keeping them, and distributing
- Delivery of a safe, clean and fair work environment
- Maximise accuracy, productivity, and space utilization
- Compile, manage and submit relevant reports and statistics to Management on a daily, weekly, and monthly basis
- Report any breach of Health & Safety regulations and incidents / accidents
- Management of staff
- Provide a high-quality customer service to clients by means of reports
- Deliver team member performance reviews and development
- Work in collaboration with other DHL sites to maximise efficiencies and best practices
- Take ownership to deal effectively with queries, requests and complaints
- Translate, analyse, and deliver customer needs through effective operations
- Ensure daily and weekly workload planning and volume forecasting routines are accomplished
- Effective leadership and management of the operational and administrative teams
- Give support, share knowledge and skills to other team members
- Honesty – pride in your job and an eye for detail
- Team building and development through succession planning
- To work within operating areas as determined by Management and the needs of the Business
- Maximise accuracy, productivity and space utilization
- Ensure that product safety, quality and integrity is not compromised
- Report any person’s behaviour that may impact on the safety, quality or integrity of the stored product
- Specialist in Aluminium Systems and hardware Extrusion
Senior Storeman
Eskom
09.2003 - 01.2014
- Ordering of stock on SAP system as required, verifying prices
- Receiving and checking stock with the designated person upon delivery
- Unpacking and checking of stock
- Ensuring that the invoices or delivery notes are confirmed, signed and delivered to relevant department for Good Receipting
- Packing of stock neatly onto shelves according to a system, considering FEFO and FIFO principles where applicable
- Issuing, picking, and packing of replenished stock
- Capturing of stock transfers between branches
- Process consumable transfers
- Identify excess and slow-moving stock
- Sell excess and slow-moving stock
- Process stock returns
- Build and maintain strategic relationships with suppliers
- Liaise with suppliers regarding delivery dates and follow up on outstanding invoices and credit notes from suppliers
- Investigate open purchase orders as well as back orders
- Follow up on outstanding GRV’s
- Investigate inventory discrepancies and report unresolved discrepancies, theft, and losses in the stores to manager
- Keep warehouse secure by ensuring the non-entrance of unauthorized personnel
- Forecast on the quantity replenished to prevent overstocking and running out of stock
- Communicate out-of-stock items, and substitute products with the relevant manager
- Monitor critical/high value stock
- Assist with general stock management roles
- Assist with communicating stock policy
- Participate in all aspects of cyclical and rotation count processes in all storage locations as per the schedule prepared by management, including but not limited to the following; Generating and updating of stock books
- Work on Un-binned items report, preparing stock take checks
- Achievements: 100% Audit achieved in all aspects
Senior Storeman
Eddles Shoe
01.1994 - 08.2003
- Receiving, issuing, despatching of materials
- Processing of delivery notes, picking tickets, transfers
- Performing of cycle counting, independent counting and wall to wall counts
- Attending to customer queries with regards to deliveries, via logistics departments and purchasing of materials
- Monitor critical/high value stock
- Assist with general stock management roles
- Assist with communicating stock policy
- Loading and offloading of material using specialised equipment e.g.: Forklift and Bin and stacking of materials accordingly and also applying OHSA
- Prioritising and delegating picking of material according to specified need dates and applying the FIFO principle
- Ensuring safe housekeeping
- Knowledge of materials management
- Reason for leaving: Career advancement
Education
Diploma - Warehouse and Distribution SETA ACC) NQ LEVEL 4
PSM College
11.2010
Higher Certificate - Storekeeping
Damlin
09.2002
Grade 10 -
ML Sultan
01.1991
Junior Management and Supervisor Development -
SEESA
Occupational Health and Safety -
SEESA
Skills
- Warehouse and Distribution Management
- Inventory Management
- SAP knowledge
- Microsoft Office
- Organizing skills
- Planning Skills
- Warehouse Stock Control Practices
- Standard Operating Procedures (SOP)
- Occupational Health and Safety Act Knowledge
- Administrative Skills
- Stress Tolerance
- Result Driven
- Integrity
- Honesty
- Customer Focus
- Communication Skills
- Project Management
- Workload Planning
- People Management
- Interpersonal Skills
- Skills Development
- Teamwork
- Ability to Work Under Pressure
- Verbal Communication
- Written Communication
- Technical Knowledge of Stock Control Management
- Warehouse/Logistic Management
- Organizational Skills
- Team Building Skills
- Confidentiality
- Deadline Management
Availability
Immediate
Languages
English
Personal Information
- Date of birth: 03/02/76
- Gender: Male
- Nationality: South African
Custom Section
Code 08 (own Vehicle)
References
References available upon request.
Timeline
Storeman Kitchen
Midlands Hospital
07.2024 - Current
Branch Manager -Northdale Branch
Avbob
01.2019 - 07.2023
Dispatch/Warehouse Manager
Hinges and Hardware (H Systems)
02.2014 - 12.2018
Senior Storeman
Eskom
09.2003 - 01.2014
Senior Storeman
Eddles Shoe
01.1994 - 08.2003
Diploma - Warehouse and Distribution SETA ACC) NQ LEVEL 4
PSM College
Higher Certificate - Storekeeping
Damlin
Grade 10 -
ML Sultan
Junior Management and Supervisor Development -
SEESA
Occupational Health and Safety -
SEESA
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