Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Rosina Sizani

Rosina Sizani

Acting Operations Manager / Licensing Officer ,Advanced Diploma In Transportation Management Graduate
7 Woodpecker Village, Rustig Laan Wes,Terenure, Kempton Park

Summary

In my current role as Acting Operations Manager at the Midrand Licensing Department, I have gained valuable leadership and operational management experience. Previously, I served as a Licensing Officer at the Marlboro office, where my responsibilities included operational tasks such as auditing of documents to ensure compliance and accuracy. At the Randburg Licensing Department, I worked as a NaTIS Administrator, and for most of my tenure, I also acted as Operations Manager, further strengthening my ability to oversee teams and processes effectively.

In addition to my licensing and administration experience, I worked as a Teacher at Mpengezi Primary School and also volunteered with the Red Cross South Africa in East London. These roles enhanced my interpersonal skills, teamwork abilities, and my capacity to perform effectively under pressure.

I hold an Advanced Diploma in Transportation Management (NQF Level 7), which has equipped me with in-depth knowledge and the necessary expertise to contribute meaningfully in this field.

Overview

26
26
years of professional experience
8
8
years of post-secondary education

Work History

Acting Operations Manager / Licensing Officer

City of Johannesburg
02.2003 - Current
  • Worked flexible hours to meet operational and business needs.
  • Collaborated with Operations Managers to address customer concerns and resolve issues effectively.
  • Welcomed and assisted an average of 50 customers per day, ensuring smooth service delivery.
  • Delivered exceptional customer service, resulting in high levels of customer satisfaction.
  • Handled cash and card payments with 100% accuracy, processing an average of 100 transactions daily.
  • Oversee revenue collection and reconciliation
  • Logged calls and queries with the Help Desk and the Department of Transport for issue resolution.
  • Administered eNATIS functions, including introduction of imported vehicles, change of vehicle descriptions, and other related transactions.

Teacher

Mpengesi Primary School
01.2001 - 12.2002
  • Incorporated multiple types of teaching strategies into classroom.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Planned and implemented integrated lessons to meet national standards.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.

Secretary

S.A Red Cross Society
01.2000 - 12.2000
  • Maintained daily report documents, memos and invoices.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Transportation Management - Advanced Diploma

University of Johannesburg
South Africa
01.2020 - 06.2021

Transportation Management - Diploma

University of Johannesburg
South Africa
01.2017 - 12.2019

Level 1 First Aid -

S.A Red Cross Society
South Africa
01.2000 - 12.2000

Junior Primary Teacher -

Daveyton College of Education
South Africa
01.1995 - 12.1997

Skills

    Interpersonal skills

Computer Literacy

Microsoft Office (word, excel)

SA Red Cross Society: First Aid

Decision-Making

Flexible and Adaptable

Excellent Communication

Organization and Time Management

Active Listening

Teamwork

Managerial skills

Solving complex issues

Working under pressure

References

  • S.A Red Cross Society - Ms Ione Sida - Financial Officer - 0437222400/1
  • Mpengesi Primary School - Mr V Sonti - Principal - 0829538598
  • Marlboro Licensing Department - Mr V Baloyi - Manager - 0828153771
  • Midrand Licensing Department - Mr TV Makhubele - Acting Manager - 0761289973

Timeline

Transportation Management - Advanced Diploma

University of Johannesburg
01.2020 - 06.2021

Transportation Management - Diploma

University of Johannesburg
01.2017 - 12.2019

Acting Operations Manager / Licensing Officer

City of Johannesburg
02.2003 - Current

Teacher

Mpengesi Primary School
01.2001 - 12.2002

Level 1 First Aid -

S.A Red Cross Society
01.2000 - 12.2000

Secretary

S.A Red Cross Society
01.2000 - 12.2000

Junior Primary Teacher -

Daveyton College of Education
01.1995 - 12.1997
Rosina SizaniActing Operations Manager / Licensing Officer ,Advanced Diploma In Transportation Management Graduate