Summary
Work History
Education
Skills
Accomplishments
Timeline
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Rosemary Munyoro

Rosemary Munyoro

Sommelier
Cape Town

Summary

Dynamic Sommelier with a proven track record at Lanzerac Hotel and Spa, enhancing guest experiences through expert wine pairings and effective cellar management. Skilled in supplier relationship management and fostering teamwork, I successfully elevated service quality and staff knowledge, contributing to a refined dining atmosphere.

Work History

Sommelier

Lanzerac Hotel and Spa
  • Curated extensive wine list, enhancing guest experience through tailored pairings.
  • Conducted wine tastings and training sessions for staff, improving product knowledge and service quality.
  • Collaborated with kitchen team to develop seasonal pairing recommendations, ensuring menu alignment with wine offerings.
  • Managed inventory control systems, optimizing stock levels and reducing waste effectively.

Waitress

Big Easy Restaurant

Waitress

Asara Hotel
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed order accuracy and timely delivery to enhance guest satisfaction.
  • Assisted in training new staff on menu items and service protocols.
  • Collaborated with kitchen staff to ensure seamless food preparation and presentation.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

Level 2 -

Sommelier Academy
Stellenbosch

WSET Level 2 -

WSET Stellenbosch, Cape Wine Academy
Stellenbosch
07-2026

Level 2 -

Cape Wine Academy
Stellenbosch
11-2022

Skills

Wine tasting expertise

Wine service management

Cellar management

Supplier relationship management

Accomplishments

Won the Exquisite service award certificate at the Distell Inter Hotel challenge in 2022.

Timeline

Sommelier

Lanzerac Hotel and Spa

Waitress

Big Easy Restaurant

Waitress

Asara Hotel

Level 2 -

Sommelier Academy

WSET Level 2 -

WSET Stellenbosch, Cape Wine Academy

Level 2 -

Cape Wine Academy

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Rosemary Munyoro Sommelier