Work History
Timeline
Generic
Rosemary Chavunduka

Rosemary Chavunduka

Data Capturer
Durban

Work History

Assistant Clerk

Umdloti Kwikspar Durban
2023 - 2026
  • Assisted in managing inventory levels to ensure product availability and reduce stock discrepancies.
  • Supported customer service operations by efficiently handling inquiries and resolving issues promptly.
  • Processed sales transactions accurately using point-of-sale systems, enhancing checkout efficiency.
  • Collaborated with team members to maintain cleanliness and organization of store displays and stock areas.
  • Contributed to promotional events by setting up displays and coordinating activities to boost customer engagement.
  • Maintained accurate financial records for budget tracking purposes, contributing to cost-saving measures.
  • Implemented new filing systems that improved document organization and retrieval times.
  • Enhanced office efficiency by managing and organizing files, records, and correspondence.
  • Provided excellent customer service to clients, resolving inquiries quickly and professionally.
  • Supported senior clerks with handling complex tasks, improving overall productivity.

Online Store Manager

Spice Emporium
2019 - 2026
  • Managed daily operations of online store, ensuring optimal product availability and customer satisfaction.
  • Executed digital marketing strategies to enhance brand visibility and drive online traffic.
  • Analyzed sales data to identify trends, informing inventory management decisions.
  • Coordinated with suppliers to optimize order fulfillment and maintain stock levels.
  • Implemented customer service protocols, improving response times and resolution rates.
  • Developed promotional campaigns to increase sales during peak shopping seasons.
  • Addressed customer concerns promptly, resolving issues efficiently to maintain high satisfaction ratings.
  • Managed seasonal promotions effectively by planning ahead for product availability and adjusting marketing tactics accordingly.
  • Managed inventory levels to ensure timely fulfillment of customer orders and reduced stockouts.
  • Coordinated with shipping providers, optimizing delivery times and reducing shipping costs for customers.

Assistant Data Capturer

Glenwood Superspar Durban
2019 - 2023
  • Captured and entered data into inventory management system, ensuring accuracy and timely updates.
  • Supported daily operations by maintaining organized records of stock levels and product details.
  • Assisted team in identifying discrepancies in data entries, enhancing overall data integrity.
  • Collaborated with colleagues to streamline data capturing processes for improved efficiency.
  • Conducted routine audits of captured data to ensure compliance with company standards.
  • Used computer software to store and retrieve data.
  • Checked for accuracy by verifying data and records.
  • Followed data entry protocols, rules and regulations.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Compiled, verified accuracy, and sorted information to prepare source data for computer entry.

Receptionist

Spice Emporium
2012 - 2019
  • Greeted and assisted customers, creating a welcoming atmosphere in retail environment.
  • Managed incoming phone calls, providing information and directing inquiries to appropriate personnel.
  • Handled customer inquiries and complaints with professionalism, enhancing overall customer satisfaction rates.
  • Organized inventory displays and maintained cleanliness of reception area to promote brand image.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Timeline

Assistant Clerk

Umdloti Kwikspar Durban
2023 - 2026

Online Store Manager

Spice Emporium
2019 - 2026

Assistant Data Capturer

Glenwood Superspar Durban
2019 - 2023

Receptionist

Spice Emporium
2012 - 2019
Rosemary ChavundukaData Capturer