Roseanne Thomas-Govender
Beauty Therapist
Durban
Summary
Energetic Manicurist bringing 29 years as experience as collaborative and responsible team player. Consistently requested by patrons due to level of care, precision and attention to comfort. Skilled in acrylic, gel and natural nail care techniques. I am also well versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs.
Overview
21
21
years of professional experience
Work History
Professional Nail Technician
Fusion Acrylic Style
09.2007 - Current
- Increased client retention through excellent communication skills and personalized nail care recommendations.
- Stayed current on latest trends in the nail industry by attending seminars, trade shows, and networking events regularly.
- Demonstrated proficiency in various nail enhancement techniques such as acrylics, gels, dipping systems, and silk wraps for diverse client needs.
- Enhanced customer satisfaction by providing high-quality manicure and pedicure services.
- Utilized advanced knowledge of skin care treatments to provide targeted hand massages during manicures or foot massages during pedicures for enhanced relaxation experiences.
- Developed professional relationships with clients by addressing concerns and resolving issues promptly.
- Expanded clientele base through referrals from satisfied customers who appreciated meticulous attention to detail in every service provided.
- Maintained inventory of supplies, anticipating needs, and placing orders to ensure adequate stock levels at all times.
- Fostered a welcoming atmosphere by engaging in friendly conversation during appointments, creating lasting connections with customers.
- Promoted salon''s reputation with creative nail designs that matched clients'' preferences and personal style.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Executed pedicures and manicures using professional quality products and tools.
Nail Technician
Dream Nails
01.2003 - 03.2006
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
- Boosted salon revenue by upselling additional services and retail products to clients.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Education
No Degree - Beauty
Ultimate Lash
Cape Town, South Africa 04.2001 -
High School Diploma -
Terrance Park Secondary
Verulam, South Africa 04.2001 -
Skills
Manicure and pedicure
Appointment Scheduling
Upselling products and services
Cuticle care expertise
Paraffin Wax Treatments
Nail product knowledge
UV gel extensions
Acrylic nail enhancements
Sculpted nail extensions
Microblading
Lash Lift
Demerplanning
Waxing
Threading
Henna Brows
Tinting
Brow Lamination
Timeline
Professional Nail Technician
Fusion Acrylic Style
09.2007 - Current
Nail Technician
Dream Nails
01.2003 - 03.2006
No Degree - Beauty
Ultimate Lash
04.2001 -
High School Diploma -
Terrance Park Secondary
04.2001 -