ROSE LEBEKOA MOGASHOA

• Design procedures for the use of IT resources

• Advise management with the goal of making the appropriate ICT decisions and choices

• Provide technical support to all employees

• Design, plan and execute training on the use of ICT

• Teaching Computer Application Technology
• Teaching Economics

• Assist with ad-hoc booking requests (block courses and assessments).
• Arrange invigilators for tests (phone, SMS, follow-up, and assist employees when invigilators do not show up).
• Ensure that all bookings of venues are confirmed in writing and scheduled as requested by departments.
• Handle queries from Assessment Management relating to test weeks, incident reports.
• Arrange and confirm in writing all support services related and or requested for the venue booking.
• Ensuring that all invigilation claims are processed after ad hoc bookings and test weeks.
• Handle F12 transfer of funds document and submit to the relevant departments for payment of invigilator claim forms during test weeks, then submit to Finance department for processing.
• Coordinate all Venue Bookings with the official departmental timetable representative to ensure maximum utilization of all facilities under the control of the Department.
• • Coordinate the submission of timetables according to the set dates provided by Facility Management.
• Send information out for SR1 (Service Request) and SR2 requests (Service Delivery).
• Ensuring data files are recorded correctly for submission the AQS to set up grouping on ITS system.
• Ensure that all timetables are captured on the CELCAT ITS System for all Boston Campuses Education Departments as agreed by HOD’s.
• Organising and control of venues allocated to academic departments for lecturing purposes.
• Ensure optimal utilization of lecturing space within the Institution.
• Synchronise venue bookings with the timetable facilities.
• Capturing of space data on the ABACUS CELCAT programme
• . Technical Service maintenance of facilities as and when needed.
• Logging of faults and technical problems within the venues.
• Assisting Facility Management with HEMIS report errors.
• Compile memorandums with important information, for distribution to the faculty.
• Distribute important information/documents to the faculty when necessary.
• Compile deadlines for test weeks/ad-hoc bookings/reports and CELCAT timetables.
• Send timetables and the test week schedule to corporate communication for uploading to the Boston City Campus website.
• Attend meetings relating to planning, timetables.

• Economics and Business Studies Gr12 Final year exam preparation.
• Business studies G11 final year exam preparation

• Teaching Business Studies Gr 12, Economic Gr12, Ems GR 8&9 and LO GR10.
• Plan for and deliver lessons from 6:30(morning lesson) 7:45-15:00 lessons, 15:15 to 5:00 (afternoon lesson)
• Create termly medium plans.
• Create formative and summative assessments for all my subjects.
• Plan and submit weekly lesson.
• Preparing teachers portfolio.
• Offering Autumn lessons

• Lesson preparation for grade 12 Economics and business studies
• Lesson delivery
• Student portfolio
• Controlling learners work output
• Offering extra lesson to Grade 12 (ECO and BST)

• Communicating with customers and sales representatives.
• Analyzing customer behavior.
• Gathering information about customer complaints.
• Developing aggressive retention strategies based on customer feedback.
• Negotiating with customers to renew contracts and retain business.
• Meeting with the sales team to propose customer retention solutions.
• Writing and presenting customer behavior reports.
• Building positive relationships with customers and business associates.

• Lesson preparation for grade 8-9 EMS and LO
• Create formative assessment.
• Controlling learner's work
• Student portfolio

• Listening to customer concerns and providing information, answers, or responses.
• Obtaining and correctly recording customer information.
• Reviewing and making changes to client's policy.
• Keeping records of customer interactions.
• Identifying opportunities to up-sell other products and services.

• Receive stock.
• Maintaining statistical and financial records.
• Dealing with customer queries and complaints.
• Overseeing pricing and stock control.
• Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
• Preparing promotional product and displays.