Rosa mapula Mudau
Professional Cookery/bookkeeping /practice Manager
Carolina,Mpumalanga
Summary
Visionary executive with progressive Hospitality restaurant and practice management background and record of accomplishment. Brings focus on growth, confidence in decision-making and expertise in leading organisations through periods of change and development. Articulate and driven with top strengths in relationship-building, planning and operational problem-solving.
Forward-thinking of a managing director brings proven record of success in exceeding targets to deliver measurable results and substantial improvements. Expert in motivating operational changes to revitalise, revamp and redirect teams. Decisive leader and strategic in the hospitality/restaurant industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
Work History
Additional information
Campanies
Gauteng
- I WAS NOMINATED AS ONE THE FINALIST OF WEIGHLESS WOMAN OF
- THE YEAR 2007
- IN 2012 AFRICAN DLITE RESTAURANT WAS NOMINATED 2ND IN ETEYA
- EMERGING TOURISM ENTREPRENEUR OF THE YEAR
- T.L MUDAU OPTOMETRIST HAS BEEN PATNERING WITH FUTURE
- CONCERN AND EXO MOBILE FOR THE PASSED 5 YEARS IN NIGERIA TILL
- NOW FOR THE SAFETY SPECS AROUND NIGERIA.
Practice Manager
TL mudau optometrist
Carolina
01.2016 - I currently work here
- Coached, led and developed a high performing practice team.
- Organised, promoted and coordinated wellness events for clients to introduce new services and care benefits.
- Determined and implemented adequate staffing levels for smooth running of operations.
- Compiled and presented monthly reports, including recommendations and action plans for issues to practice owners.
- Oversaw appraisal and personal development programmes, including training and disciplinary procedures for staff members.
- Performed periodical reviews of systems to identify and improve procedures in line with statutory requirements and general operations.
- Oversaw and managed daily practice operations, including staff scheduling, cash reconciliation and charge entry.
- Planned detailed income targets for practice on quarterly basis.
- Interacted with patients, recording and investigating complaints for recommending remedial actions.
- Organised and coordinated community non-profit fundraising events for practice from start-up to completion.
Managing Director
AFRICAN DLITE RESTAURANT
Carolina
01.2009 - 11.2015
- Implemented training and development programmes for new employees to successfully exceed retention targets.
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
- Met individually with employees to offer feedback and insight on job tasks based on careful review.
- Conducted financial analysis to manage risks and benefits.
Sales Consultant
MURCUS EVANS PTY LTD
Cape Town
01.2001 - 12.2003
- Shared comprehensive brand and product knowledge to maximise sales.
- Liaised with potential customers to determine needs and provide recommendations.
- Executed complete sales cycle process, from prospecting through to contract negotiations and closing.
- Registered information and details of customer on database and submitted proper documents for sale to preserve accurate records.
- Demonstrated perseverance, dedicated cold calling and exceptional service to land new customer accounts.
- Developed engaging sales pitches to promote products and services of company.
- Participated in sales training and workshops to amplify skills and leverage productivity.
- Oversaw contract negotiations and closings to manage complete sales cycle process.
SALES /MARKETING EXECUTIVE
LOOK & LISTEN
Cape Town century city
10.1999 - 11.2001
- Customised service offerings to accommodate consumer needs.
- Showcased product features and benefits to drive sales.
- Liaised with potential customers to determine needs and provide recommendations.
MARKETING CONSULTANT
EUROPEAN SYSTEM, AFRICAN BANK
Johannesburg
03.1998 - 09.1999
- Conducted in-depth assessments into company's current marketing strategies to make recommendations on improvements needed.
- Thoroughly researched and assessed target market, identifying industry trends and commercial opportunities.
- Assisted in planning, creating and executing successful marketing plans and strategies for small-to-medium sized businesses.
- Researched and analysed market trends and pricing schedules to stay abreast with latest developments.
Education
NVQ Level 5 - Facilitate learning
Turnstone Training Solutions
Centurion Gauteng 05.2018 - 05.2018
NVQ Level 5 - Based Assessments
Turnstone Training Solutions
Centurion Gauteng 05.2018 - 05.2018
NVQ Level 5 - Moderator
Turnstone Training Solutions
Centurion Gauteng 05.2018 - 05.2018
Certificate of Higher Education - Professional cookery
MRTT/ Theta
Nelspruit mpumalanga 01.2007 - 04.2008
Certificate of Higher Education - Bookkeeping
DAMELIN COLLEGE
Witbank mpumalanga 01.2004 - 01.2005
Certificate of Higher Education - Windows 95,MS word 97,MS Excel97,MS Access 97
WERRLLUDU COLLEGE
Johannesburg 01.1998 - 08.1998
Grade 12 - BUSINESS COMMERCE SUBJECTS
MOGAKA HIGH SCHOOL
Polokwane Makgodu 01.1993 - 12.1997
Certificate of Higher Education - Project management
UNISA
Pretoria Skills
Business developmentundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nearly all men can stand adversity, but if you want to test a man’s character, give him power.
Abraham Lincoln
Timeline
NVQ Level 5 - Facilitate learning
Turnstone Training Solutions
05.2018 - 05.2018
NVQ Level 5 - Based Assessments
Turnstone Training Solutions
05.2018 - 05.2018
NVQ Level 5 - Moderator
Turnstone Training Solutions
05.2018 - 05.2018
Practice Manager
TL mudau optometrist
01.2016 - I currently work here
Managing Director
AFRICAN DLITE RESTAURANT
01.2009 - 11.2015
Certificate of Higher Education - Professional cookery
MRTT/ Theta
01.2007 - 04.2008
Certificate of Higher Education - Bookkeeping
DAMELIN COLLEGE
01.2004 - 01.2005
Sales Consultant
MURCUS EVANS PTY LTD
01.2001 - 12.2003
SALES /MARKETING EXECUTIVE
LOOK & LISTEN
10.1999 - 11.2001
MARKETING CONSULTANT
EUROPEAN SYSTEM, AFRICAN BANK
03.1998 - 09.1999
Certificate of Higher Education - Windows 95,MS word 97,MS Excel97,MS Access 97
WERRLLUDU COLLEGE
01.1998 - 08.1998
Grade 12 - BUSINESS COMMERCE SUBJECTS
MOGAKA HIGH SCHOOL
01.1993 - 12.1997
Additional information
Campanies
Certificate of Higher Education - Project management
UNISA
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