Rorisang Tsejana
Vredenburg
Summary
Proven ability to enhance office operations and customer satisfaction, as demonstrated at The Shark Bay Hotel through expert calendar management and fostering strong client relationships. Skilled in both document management and interpersonal communications, achieving significant improvements in efficiency and client engagement without exceeding a 55-word limit.
Overview
2
2
years of professional experience
Work History
Receptionist Intern
The Shark Bay Hotel
09.2023 - Current
- Developed and maintained current spreadsheets for tracking and analysis of office data.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
Salesperson
Totalsports
12.2022 - 02.2023
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales and customer satisfaction through personalized servicing.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Networked within community to build and nurture successful relationships with new and long-term customers.
Education
Higher Certificate In Tourism - Tourism
West Coast College
Vredenburg Matric -
Fisantekraal High School
Fisantekraal2019
Skills
- Calendar Management
- Travel Arrangements
- Strong Organization
- Supply Inventory Management
- Meeting Coordination
- Project Support
- Document Management
- File Organization
- Scheduling appointments
- Reception Area Maintenance
- Mail handling
- Office Management
- Travel Coordination
Languages
Sestho
Advanced (C1)
Afrikaans
Advanced (C1)
English
Advanced (C1)
Timeline
Receptionist Intern
The Shark Bay Hotel
09.2023 - Current
Salesperson
Totalsports
12.2022 - 02.2023
Higher Certificate In Tourism - Tourism
West Coast College
Matric -
Fisantekraal High School