Summary
Work History
Education
Skills
References
Timeline
Generic
Rorisang Mofiko

Rorisang Mofiko

Summary

Result-driven Corporate Banking Analyst in HSBC' s Relationship Banking Coverage team. I started at HSBC as a Global Banking Graduate and have since moved into my current role where I am supporting the management of client relationships. I assist in providing financial solutions to large corporate and institutional clients. My interpersonal skills have been at the forefront as my role has required me to build and maintain strong relationships with clients as well as collaborate with local and global stakeholders. I have demonstrated my strong analytical skills and attention to detail by assisting clients with credit reviews, analysing financial data, and identifying key risks. I am enthusiastic about my work, and I recognise that success in this role requires dedication, strategic effort, and motivating my colleagues toward achieving our ultimate objective. Prior to joining HSBC, I worked as an Investment Consultant at PSG Wealth, where I honed my customer service skills.

Work History

Banking Analyst

HSBC
  • Provide support to the Relationship Managers in developing and maintaining relationships between the bank and clients
  • Coordinate client marketing events including conferences and spa days
  • Work on client queries and issues, and provide timely and efficient solutions
  • Work with local, regional, and global client colleagues as well as various teams across the bank
  • Responsible for providing a wide spectrum of support including client planning, pipeline management, coordinating with product partners and support teams, onboarding, know your clients, and customer due diligence reviews
  • Assist with the preparation of client credit reviews, including financial analysis, identifying key risks, prepare and submit data for internal compliance and regulatory/audit requirements where necessary
  • Participate in deals and discussions with clients alongside Relationship Managers
  • Exceeded revenue targets results by working with products teams to effectively cross-selling banking products and services to existing clients
  • Assisted with Implementing credit process improvements and efficiencies within the branch, leading to streamlined operations and enhanced service delivery for both clients and staff.

Investment Consultant

PSG Wealth
- 01.2018
  • Maintained strong and essential relationships with financial advisors and stakeholders in various business units
  • Liaise with advisers and clients daily regarding their various Investment products, and assist with the processing of information
  • Validated all types of instructions processed in the platform administration systems for quality, data integrity, accuracy, completeness, and process and legislative conformance, within the service level goals
  • Assisted advisers and clients with the tracking progress of transactions
  • Developed and deepened client relationships to increase loyalty and brand engagement
  • Resolved concerns with products or services to help with retention and drive sales
  • Successfully completed a mapping system project to improve and create efficiency in clients investment application forms
  • Received commendations from clients and supervisors for delivering exceptional customer service, resulting in achieving 1st runner-up for Investment Consultant of the quarter.

Education

Postgraduate Diploma in Marketing Management -

IMM Graduate School

Bcom Honours in Economics -

University of Johannesburg

Skills

  • Excellent proficiency in Microsoft Office (Excel, Word and PowerPoint)
  • Dependable and able to operate independently
  • Analytical skills
  • Excellent communications skills
  • Team player
  • Client Relationship Management

References

Thato Mmereki | HSBC | Relationship Manager | thato.mmereki@za.hsbc.com | +27 78 734 0124

Lizaan Tait | PSG Wealth| Team leader | Lizaan.tait@gmail.com | +27 73 011 4646

Timeline

Banking Analyst

HSBC

Investment Consultant

PSG Wealth
- 01.2018

Postgraduate Diploma in Marketing Management -

IMM Graduate School

Bcom Honours in Economics -

University of Johannesburg
Rorisang Mofiko