Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

RORISANG MOEKETSI

Johannesburg

Summary

A competent Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Experienced in effectively translating and executing business strategies into actionable projects/initiatives to achieve strategic objectives. In addition, equally skilled in managing product research (quantitative and qualitative) and ideas to identify business opportunities to create new or improved products, processes, and services.

Overview

5
5
years of professional experience

Work History

Product Specialist - Retail Strategic Payments

First National Bank
02.2022 - Current
  • Forecasted budget figures for projects in the upcoming financial year, evaluating estimated project implementation Income Statement impact.
  • Development of Global Virtual Card Business Case Presentation for change of product marketing strategy and obtained Executive Committee approval .
  • Facilitation of Bill Payments product documentation (product Ts & Cs and FAQs) creation and product change management training.
  • Project management & facilitation of AutoPay Project, LRC governance process compliance, obtained Executive Committee project approval & Business Case forum approvals for project implementation (i.e., Developed the business case - Calculation of the Project NPV)
  • Product coordination and facilitation of FNB retails payments rebranding - executed all retail payments rebranding marketing requirements & reviewed all product documentation (Product Ts &Cs, FAQs & change management - facilitated the change management training including online live events for all l front-line staff.
  • Project management & facilitation (Product Lead) for VISA Product Benefits Project - Obtained Executive Committee approvals for project implementation - Presented project Cost vs. Benefit analysis highlighting the benefits of implementing the VISA Benefits API integration.
  • Managed and provided support for the VISA STIP project reviewing and refreshing transaction limits for all products across all card management systems.
  • Facilitation and coordination of screenscraping campaign to manage bank's security risk exposure and obtained approval for campaign at relevant approval forums.
  • Responsible for driving initiatives to reach target cash migration KPI for the current financial year.
  • Responsible for Strategic Payments Monthly reporting, Payments KPIs formulation, monitoring, tracking, and Overall Retail Payment dashboard ownership - tracking all Retail Payments Data and product lead on developing all new payment solutions data tracking dashboard.

Payments Analyst > FNB Premium Credit Card

First National Bank
04.2020 - 02.2022
  • Managed and facilitated the implementation of all FNB International (fotprint) countries - 'VISA Cardinal 3DS Project. Executed all VISA and transact-related deliverables for Debit & Credit Card.
  • Facilitated CPLS linking remediation process, and managed the execution of all customer marketing communication as part of the Cardinal project
  • Execution of Credit Card deliverables for the Apple Pay Project Implementation
  • Managed and facilitated the implementation of the Delivery Priority Project on ETC (i.e., the card delivery platform) for all Credit & Fusion cards improving the customer experience for highly profitable customers by delivering their cards quicker.
  • Project lead for the VISA Declines Compliance Project: Reviewed & mapped all the decline codes on the CAMS, DCS & PWC PCDs for VISA compliance purposes
  • Executed VISA-related actions for the Secure Chat Enablement Project
  • Updating all Cardinal in-app screens to refer customers to secure chat to report incidences or general online shopping customer support
  • Managed process improvement for international transactions Testing: Solutioning for internal test settlement file identification and process automation
  • Initiated all Credit Card Transact Projects with PMO (i.e., Compiled Business Cases and Presented Project Benefits at relevant forums for resource priority) Examples of projects initiated and currently in process - Credit Card RTC enablement project, Credit Card Reissue Project, eWallet and Forex enablement for credit card.

Fraud Analyst - FNB Premium Credit Card

First National Bank
08.2019 - 03.2020
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Reviewed reports and individual transactions that appeared suspicious to uncover possible fraudulent activity.
  • Performance evaluation of fraud detection systems to identify areas for improvement.

-Conducted FR3 Transactional Fraud (Risk-net) and Non-Transactional (Marvel) Credit Card Fraud Detection and Investigations.

  • Presentations of strategic initiatives at relevant approval forums whose objective is to improve customer experience and income statement optimization.
  • Project Business Casing, Initiation, coordination, and supervision.
    •Facilitation of project implementation for Credit Card & Fusion Card Production and Delivery Enhanced Model.
  • Facilitation of project operational process design and mapping on process mapping software.

Junior Investment Analyst (Intern)

Ashburton Investments
07.2018 - 07.2019
  • Assisted in preparation of presentations, data tables and other documents for investor meetings.
  • Monitored market trends and news to identify emerging opportunities.
  • Tracked prices, yields, and other trends to correctly interpret impacts on investment programs.
  • Researched macroeconomic, industry, and company-specific data to inform investment decisions.
  • Executed trades on Maitland NX Manager- Mainly Debt Instruments (Calls, vanilla Equities, Government Bonds and inflation-linked Bonds, Book-Overs, and occasionally Money Market Instruments:
    FRNs & NCDs; Options & USD currency trades (BOP form compliance to SARB)
    •Compiled monthly and quarterly Money Market Impact Fund Reports and distributed to institutional investors.
    •Distributed daily Ashburton Money Market Fund SMS including MM rates and prevailing commodity & currency prices to Investors.
  • Conducted Pre-Due Diligence Research and made cold calls for potential investments within mandate parameters.

- Monitored employment impact return creation for invested companies.
- Wrote an Impact Case Study Report of an invested company for the Investors.

  • Compiled summary reports on Industry Credit and Equity analytical research and reviews on companies being auctioned to assist the Portfolio Manager with decision-making
    Developed financial models to assess potential investments and identify potential risks.
  • Compiled written reports on individual portfolio performance tracking against industry benchmarks/peers and individual fund & sector allocations.

Education

Some College (No Degree) - Information Technology

Massachusetts Institute of Technology (MIT) Sloan Executive Education
Cambridge, MA

Postgraduate Diploma in Business Administration (PDBA) - Business Administration And Management

Wits Business School (WBS)
Johannesburg, GP
12.2022

Some College (No Degree) - Payments Foundational Course

Payments Association of South Africa (PASA)
Johannesburg, GP

Advanced Business Certificate (FirstRand Graduate Programme) - Business Administration

Gordon Institute of Business Science (GIBS)
Johannesburg, GP
05.2019

Bachelor of Commerce in Economics and Finance - Economics And Finance

University of Cape Town (UCT)
Cape Town, WC
07.2017

NSC Matric Certificate (7 Distinctions) - Matric

Umbilo Secondary School
Durban, KZN
01.2011

Skills

  • Data & Analytics (PowerBI and Microsoft Excel)
  • Communication - Presentation Skills (PowerPoint skills)
  • Product Management
  • Project Management
  • Campaign Co-ordination & Facilitation
  • Outstanding Interpersonal Skills
  • Project Coordination
  • Change Management
  • Stakeholder Management
  • Business Case Formulation and Presentation
  • Project Requirements Definition
  • Problem-Solving
  • Analytical and Methodical
  • Teamwork and Collaboration
  • Organizational Skills

Accomplishments

  • Completed the Digital Transformation: Platform Strategies for Success Course from Massachusetts Institute of Technology (MIT) Sloan Executive Education - Final Score 98%.
  • Completed Postgraduate Diploma in Business Administration qualification from Wits Business School - Final Score Average 71%.
  • 2022 - R&C Innovation winners for Cardinal 3D Secure 2.0 Project Implementation for South Africa & Rest of Africa countries (RofA).
  • 2021 - PASA Certificate in Foundational Payments Course - final score 86%
  • 2019 - Team Leader of Winning Action Research Project (ARP), Team Presentation. Best Project Scoping Document, ARP Report & Presentation - Gordon Institute of Business Science and FirstRand Bank (Final Grade - 81%)
  • 2016 - Finance Honours Research Thesis (Final Grade - 80%)
  • 2011 - Top School Matriculant (7 Distinctions)

References

  • Shumani Cele, Payments Head, FNB International SA ,

      Cell: 082 297 7460, 

      Email:SCele@fnb.co.za

  • Moses Koroloso, Credit Card Fraud Team Leader, FNB,

      Cell : 083 355 9324, 

      Email : Moses.Koroloso@fnb.co.za

Timeline

Product Specialist - Retail Strategic Payments

First National Bank
02.2022 - Current

Payments Analyst > FNB Premium Credit Card

First National Bank
04.2020 - 02.2022

Fraud Analyst - FNB Premium Credit Card

First National Bank
08.2019 - 03.2020

Junior Investment Analyst (Intern)

Ashburton Investments
07.2018 - 07.2019

Some College (No Degree) - Information Technology

Massachusetts Institute of Technology (MIT) Sloan Executive Education

Postgraduate Diploma in Business Administration (PDBA) - Business Administration And Management

Wits Business School (WBS)

Some College (No Degree) - Payments Foundational Course

Payments Association of South Africa (PASA)

Advanced Business Certificate (FirstRand Graduate Programme) - Business Administration

Gordon Institute of Business Science (GIBS)

Bachelor of Commerce in Economics and Finance - Economics And Finance

University of Cape Town (UCT)

NSC Matric Certificate (7 Distinctions) - Matric

Umbilo Secondary School
RORISANG MOEKETSI