Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Skills Professional Strengths
Portfolio Link
Personal Information
Software
Timeline
Generic
Rorisang Mathe

Rorisang Mathe

Social Media & Digital Communications Specialist
Pretoria

Summary

I am a seasoned Social Media & Digital Specialist with a proven track record in the fashion, beauty, and retail sectors. With expertise in Social Media Management, Public Relations, Brand Communications, and Influencer Marketing, I am adept at crafting compelling narratives that resonate with audiences. My passion lies in guiding brands and individuals to establish and nurture their online presence effectively. Additionally, I bring strong Public Speaking and Social Media Coaching skills to the table, empowering teams and individuals to excel in digital communication strategies.

Overview

7
7
years of professional experience
3
3
Certifications

Work History

FREELANCE SOCIAL MEDIA & ONLINE BRANDING COACH

Self Employed Services
01.2024 - Current
  • Conducted masterclasses (both online and in person) for students and recent graduates, aiding them in crafting digital CVs and optimizing their LinkedIn profiles at IIE Rosebank College.
  • Offered one-on-one mentorship to students keen on pursuing careers in Digital Communications and Influencer Marketing industries.
  • Assist local entrepreneurs in establishing a robust social media presence and enhancing their online sales capabilities.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Assisted clients in setting and achieving personal and professional social media goals.

SENIOR SOCIAL MEDIA SPECIALIST

WETPAINT ADVERTISING
11.2021 - 06.2023
  • In my role as a Senior Social Media Specialist, I led the charge in elevating clients' social media presence through strategic initiatives
  • This senior-level position involved spearheading Social Media Marketing activities with a focus on delivering exceptional results.
  • Increased website traffic through strategic use of social media channels, driving lead generation and sales growth.
  • Boosted audience engagement with compelling content creation and curation.
  • Collaborated with cross-functional teams to align social media strategies with overall marketing goals.
  • Trained junior team members on best practices in social media management, fostering a culture of continuous learning and development.
  • Enhanced brand awareness by developing and implementing targeted social media campaigns.
  • Managed social media advertising budgets effectively, allocating resources judiciously to generate maximum return on investment.

MARKETING ASSISTANT

TAPESTRY HOME BRANDS
01.2021 - 11.2021
  • I was a Marketing Assistant to Dial a Bed and The Bed Store's Brand Manager
  • I undertook administrative tasks to ensure the functionality and coordination of digital departments.
  • Contributed to successful product launches through meticulous coordination of promotional events and activities.
  • Bolstered customer retention rates by contributing to the development of an engaging loyalty program.
  • Amplified social media reach, creating engaging visual assets such as infographics and videos for widespread distribution.
  • Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
  • Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
  • Aided in budget management, tracking expenses and analyzing return on investment metrics to optimize marketing spend.

COMMUNITY MANAGER & COPYWRITER

SPARK44
01.2020 - 07.2020
  • My role was to be the point of contact for the online community and write copy both long and short forms for social media and digital platforms.
  • Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
  • Managed volunteer programs within the community, recognizing contributions made by individuals towards achieving common goals.
  • Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
  • Monitored online conversations surrounding the brand to address any negative sentiment or misinformation proactively.
  • Created valuable resources such as blog posts, whitepapers, webinars, and podcasts to educate community members on industry trends and best practices.
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Created policies and procedures for successful community management.

DIGITAL MEDIA PLANNER & COMMUNITY MANAGER FOR #CLEAR STIGMA - (4 MONTHS FIXED CONTRACT)

JOE PUBLIC UNITED
08.2019 - 12.2019
  • I worked closely with the Account Manager and Lead Campaign Strategist to plan and manage Jet Fashion's #ClearTheStigma content on Social Media and Digital platforms.
  • Stayed current on industry developments through regular attendance at conferences and workshops.
  • Leveraged advanced analytics tools to track campaign performance metrics and optimize strategies accordingly.
  • Coordinated cross-functional teams to ensure seamless integration of digital media components into broader marketing initiatives.
  • Collaborated with creative teams to develop engaging ad content that resonated with target audiences.
  • Enhanced client relationships by providing insightful campaign updates and performance reports.
  • Streamlined digital media planning processes, resulting in increased efficiency and reduced costs.
  • Identified and monitored KPIs for new and existing digital media properties.

JUNIOR COMMUNITY MANAGER

PLATFORM 5 DIGITAL
07.2017 - 08.2019
  • I worked closely with the Creative Director and Account Manager to Manage online communities for Tiger Brands and Busby Brands.
  • Enhanced online community engagement by creating and implementing tailored content strategies.
  • Increased membership retention rates by developing targeted campaigns aimed at re-engaging inactive users.
  • Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
  • Managed social media channels effectively for improved brand visibility and increased audience interaction.

COMMUNITY MANAGER INTERNSHIP

BAMBOO NETWORK (3 MONTH FIXED CONTRACT)IP
04.2017 - 06.2017
  • This was a support role to the Social Media and Account Manager at the agency.
  • Enhanced online community engagement by creating and implementing tailored content strategies.
  • Managed social media channels effectively for improved brand visibility and increased audience interaction.
  • Monitored community activities and maintained compliance with relevant laws, regulations and codes.

Education

Public Relations -

IIE Rosebank College

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Digify Africa

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Hoerskool President

Skills

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Certification

Meltwater, Influencer Marketing - Industry Specialist, B2B Marketing, B2B Marketing Strategy, Search Engine Optimization (SEO), Social Media Management, Leadership, Advertising, Social Media Analysis, Digital Strategy, Social Media Marketing, Social Media Optimization (SMO), Influencer Marketing, Brand Management, Brand Awareness, Content Marketing, Social Listening, Sales, Social Media

Professional Highlights

  • The Bed Store - I was part of the Marketing team, where I had the opportunity to work on the brand refresh of this retail store. My role was to give the brand a millennial voice and craft content centered around the importance of quality sleep.
  • POND'S SA - I was part of a Digital and PR team to launch skincare products Perfect Colour Complex and Age Miracle for POND'S with SA's top personalities Ayanda Thabethe and Thembi Seete under these #Hashtags - #PONDSXAyamda and #PONDSXThembi.
  • Jet Fashion's #CleartheStigma - Won 2x SABRE Gold Awards for best PR Campaign and Social Media Campaign in Southern Africa. We then went on to win the Best PR Campaign in Africa at the SABRE EMAE Awards. My role involved Digital Planning and Social Media Management in the campaign.
  • Steve Madden SA - Worked on my very first influencer campaign with Linda Mtoba and Micro bloggers to launch Shoe and Handbag ranges for the brands. This campaign not only generated visibility but drove sales as well.

Skills Professional Strengths

  • Experienced Digital Marketing professional - I have successfully managed a diverse portfolio of 35 brands spanning 75 social media accounts across major platforms such as Instagram, Facebook, LinkedIn, and Twitter. Leveraging my senior-level proficiency, I adeptly utilized industry-standard tools including Hootsuite, Sprout Social, Facebook Business Manager, and Tweetdeck to optimize campaign performance and maximize impact.
  • Social listening and competitor analysis - With a keen eye for detail and a comprehensive understanding of market dynamics, I leverage advanced platforms such as Rival IQ, Hootsuite, and Brandwatch to glean valuable insights and inform data-driven decisions.
  • Content creation and conceptualist: My senior-level proficiency extends to content creation and conceptualization, where I excel in developing compelling narratives that resonate with target audiences. Whether crafting organic or paid content, I employ a strategic mindset to align initiatives with client or company objectives, ensuring maximum impact and engagement.
  • Strategic approach and planning: In my senior-level role, I excel in strategic planning and approach, orchestrating comprehensive Social Media Strategies for my portfolios. This entails leading ideation sessions, crafting compelling content, and providing detailed design briefs for both paid and organic campaigns.
  • Copywriting: My expertise extends to copywriting, where I leverage SEO principles to produce captivating and conversion-oriented copy across various platforms, including Social Media, Video, Websites, and Emails. With a keen understanding of audience psychology and market dynamics, I ensure that every piece of content resonates effectively and drives desired outcomes.
  • Data-driven and analytics reporting: As a data-driven professional, I possess the capability to meticulously review and interpret analytics, extracting actionable insights to inform decision-making processes. Whether analyzing campaign performance or identifying emerging trends, I adeptly share these insights with relevant stakeholders to drive continuous improvement and optimization.
  • Stakeholder Management: Stakeholder management is a core aspect of my senior-level role, requiring effective communication and collaboration with diverse parties. From clients and internal teams to vendors and external agencies, I cultivate strong relationships built on trust and mutual understanding, ensuring alignment with the overarching objectives of the brands and their initiatives.

Portfolio Link

https://bit.ly/RorisangMathePortfolio

Personal Information

  • Age: 29
  • Date of Birth: 11/05/94
  • Gender: Female
  • Nationality: South African

Software

Hootsuite

Sprout Social

Meta Business Suite

TweetDeck

Brandwatch

Rival IQ

Falcon

Meltwater

HubSpot

Buffer

Canva

Adobe Photoshop

Adobe InDesign

Microsoft Word

Microsoft Excel

Microsoft Teams

Microsoft Powerpoint

Slack

Mondaycom

Google Workspace

Trello

Timeline

FREELANCE SOCIAL MEDIA & ONLINE BRANDING COACH

Self Employed Services
01.2024 - Current

SENIOR SOCIAL MEDIA SPECIALIST

WETPAINT ADVERTISING
11.2021 - 06.2023

MARKETING ASSISTANT

TAPESTRY HOME BRANDS
01.2021 - 11.2021

COMMUNITY MANAGER & COPYWRITER

SPARK44
01.2020 - 07.2020

DIGITAL MEDIA PLANNER & COMMUNITY MANAGER FOR #CLEAR STIGMA - (4 MONTHS FIXED CONTRACT)

JOE PUBLIC UNITED
08.2019 - 12.2019

JUNIOR COMMUNITY MANAGER

PLATFORM 5 DIGITAL
07.2017 - 08.2019

COMMUNITY MANAGER INTERNSHIP

BAMBOO NETWORK (3 MONTH FIXED CONTRACT)IP
04.2017 - 06.2017

Public Relations -

IIE Rosebank College

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Digify Africa

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Hoerskool President
Rorisang MatheSocial Media & Digital Communications Specialist