Rooi Keseneilwe Sylvia
Dobsonville,GP
Summary
Dynamic professional with experience as a Cashier at Kai Garib Municipality, excelling in cash handling and customer service. Proven ability to maintain accuracy in transactions while fostering positive client relationships. As a Trauma Counselor at Augrabies, utilized motivational interviewing to enhance client satisfaction and develop effective coping strategies.
Overview
20
20
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Cashier
Kai Garib Municipality
09.2014 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Trauma Cousellor
Augrabies
10.2004 - 09.2014
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Education
High School Diploma -
K S Shuping High School
Kuruman 04.2001 -
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Certification
Admin clerk
Timeline
Admin clerk
11-2025
Cashier
Kai Garib Municipality
09.2014 - Current
Basic facts about HIV&AIDS
11-2008
Basic Victim Skills
05-2008
Trauma Cousellor
Augrabies
10.2004 - 09.2014
High School Diploma -
K S Shuping High School
04.2001 -