Ronny Mike Sambo

1. Handling inbound interactions

2. Handling back office activities (Non-Technical Dispatch, & Follow-ups) 3. Handling Multi- media activities and outbound (Proactive Customer Interaction)

4. Strive for excellence in customer interaction and service improvement 5. Supports Marketing, Sales and Customer Service Processes

6. Perform Vending Prepaid and Easy pay activities

7. Handling and resolving customer complaints.

1. Supervise day-to-day operations in a warehouse (Assembly department).

2. Prepare shipping documentation and other related paperwork.

3. Supervise forklift and pallet jack operations.

4. Order, receive and maintain equipment, materials and tools.

5. Supervise counting, weighing and identifying of materials meant for shipment

6. Check materials against customer orders, picking lists and billings. 

7. Maintain records of equipment, materials and products

1.Coordinate messenger and courier service.

2. Prepare outgoing mail for distribution.

3. Fax, scan and copy documents.

4. Maintain office filing and storage systems.

5. Update and maintain databases such as mailing lists, contact lists and client information.

6. Type documents, reports and correspondence.

7. Organize travel arrangements for staff.

8. Perform work related errands as requested such as going to the post office and bank.

9. Answer phones and transfer to the appropriate staff member.