Ronet Heyns
Accounts Receivable Administrator
Centurion
Summary
Professional with strong background in administration, accounts receivable and financial record-keeping. Demonstrates keen ability to handle billing processes, customer inquiries, and payment collections efficiently. Known for collaborative teamwork and adaptability, ensuring reliable support in dynamic environments. Skilled in data entry, invoice processing, and reconciliation with focus on achieving organizational goals.
Overview
12
12
years of professional experience
Work History
Accounts Receivable Assistant
SHL
08.2024 - 04.2025
- Collaborated with sales and customer service departments to resolve billing issues, improving customer satisfaction rates.
- Provided exceptional customer service when addressing client inquiries or concerns regarding their account status or charges billed.
- Facilitated smooth communication between various departments involved in revenue cycle management processes through regular meetings and clear information sharing practices.
- Created financial reports by analyzing, collecting and summarizing account trends and information.
- Worked with clients from the UK and received more than $1 000 000 per month on outstanding accounts.
- Used Excel, Citrix and CreditHound databases to total, debit and credit accounts.
- Tracked payment and budget activity to assist with projections and forecasting.
- Billed customers by sending statements and invoices via email.
- Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation.
Creditors and Debtors Administrator
Matheo Blinds and Awnings
04.2024 - 05.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Collected, arranged, and input information into database system.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Proficiently allocated daily deposits using proprietary software and Quickbooks.
- Processed creditors payments with precision on various banking platforms.
- Generated accurate client invoices with Quickbooks for streamlined billing.
- Reason for leaving - Position was limited to a one-month temporary contract.
SNR Accounts Receivable Clerk
CLBC Management Services
03.2022 - 06.2023
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Made outbound calls to customers to discuss and resolve account needs.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Enhanced financial reporting accuracy by reconciling accounts receivable ledger with general ledger monthly.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Streamlined credit approval process by conducting thorough analyses of new client applications, reducing financial risk exposure.
- Reason for leaving - Persue new job opportunities
Medical Accounts Receivable Clerk
Oncolab
01.2021 - 02.2022
- Organized and filed all necessary documentation related to medical billing procedures, maintaining a streamlined office environment conducive to efficient operations.
- Resolved complex billing issues involving multiple parties by effectively coordinating communication among healthcare providers, insurers, and patients.
- Enhanced revenue by identifying and resolving billing discrepancies in patient accounts.
- Provided exceptional customer service while addressing patient inquiries regarding billing issues or concerns.
- Optimized workflow processes, enabling a reduction in errors and improvement in overall team productivity levels.
- Reduced account receivables aging through diligent follow-up on outstanding claims and prompt resolution of denials.
- Updated and maintained patient accounts within the billing system, ensuring accurate records for future invoicing and reimbursement processes.
- Improved cash flow by negotiating payment plans with patients experiencing financial difficulties.
- Communicated with Medical aid's to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
- Liaised between patients, medical aid's, and billing department.
- Collaborated with customers to resolve disputes.
- Reason for leaving - Conclude a successful 1-year temporary contract.
Receptionist /Assistant Secretary
Certified Master Auditors
06.2013 - 02.2019
- Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Greeted numerous visitors, vendors, and interview candidates.
- Answered central telephone system and directed calls accordingly.
- Contributed to positive employee morale by assisting colleagues when needed, demonstrating flexibility in adapting to changing priorities or schedules.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Managed multi-line telephone system and greeted claimants during office visits.
- Maintained confidentiality of information regarding clients and company.
- Skillfully executed invoicing and data entry using advanced accounting software.
- Prepare and upheld financial reports, showcasing expertise in Excel and Microsoft Office suite.
- Administered and reconcile petty cash for two entities, reflecting a deep comprehension of financial management.
- Reason for leaving - Due to severe side effects after chemo, I needed some time to recover.
Education
High School Diploma -
Highschool Carletonville
Carletonville, South Africa 04.2001 -
Skills
Microsoft office
Excel
Invoice processing
Bank deposits
Quickbooks
Confidentiality
Reconciliations
Microsoft Excel
Data inputting
Accounts receivable
Strong client relations skills
References
Matheo Blinds & Awnings
Elana Delport
T: 083 629 4493
CLBC Management Services
Astrid de Clerq
T: 078 423 2531
Oncolab
Judy Scheepers
T: 072 892 3581
Certified Master Auditors
Marius Maritz
T: 082 561 7007
Timeline
Accounts Receivable Assistant
SHL
08.2024 - 04.2025
Creditors and Debtors Administrator
Matheo Blinds and Awnings
04.2024 - 05.2024
SNR Accounts Receivable Clerk
CLBC Management Services
03.2022 - 06.2023
Medical Accounts Receivable Clerk
Oncolab
01.2021 - 02.2022
Receptionist /Assistant Secretary
Certified Master Auditors
06.2013 - 02.2019
High School Diploma -
Highschool Carletonville
04.2001 -
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