Ronda Blackburn
Benoni
Summary
I am a 35 year old woman who is driven and accomplished professional with a history of enhancing customer satisfaction and streamlining operations at Ridwaan Boda. Excelled in client relations and calendar management, significantly improving communication processes. Demonstrated strong communication skills and time management, ensuring high-level support across various roles. Proven track record in achieving results through dedication and a focus on strategic priorities. I am a team player and I work well with all individuals.
Overview
15
15
years of professional experience
Work History
Personal Assistant
Ridwaan Boda
02.2021 - Current
- Attended meetings, took notes and tracked action items.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Ridwaan 0833451119
Receptionist Administrator
A5 Competence Evolution
01.2019 - 07.2020
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Reason for leaving is the company closed.
Merchandiser
Angela Banard
03.2016 - 10.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Inspected merchandise for quality and arranged proper display location on floor.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Reason for leaving, I needed more of a challenge.
Office Assistant
Solomou Farms
01.2010 - 12.2016
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Collaborated with various departments to complete assigned tasks.
- Interacted with customers by phone, email, or in-person to provide information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Welcomed office visitors and alerted staff to arrivals of scheduled
- appointments.
- Reason for leaving, the company was sold.
Education
High School Diploma -
Heidelberg Volkskool
Heidelberg, South Africa 04.2001 -
Skills
Calendar Management
Client Relations
Customer Service
Strong Communication Skills
Time Management
Event Planning
Sales
Timeline
Personal Assistant
Ridwaan Boda
02.2021 - Current
Receptionist Administrator
A5 Competence Evolution
01.2019 - 07.2020
Merchandiser
Angela Banard
03.2016 - 10.2019
Office Assistant
Solomou Farms
01.2010 - 12.2016
High School Diploma -
Heidelberg Volkskool
04.2001 -
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