Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Certification
References
Timeline
Generic

Rofhiwa Mamphaga

Tembisa

Summary

Organized office professional with history of supporting administrative functions and maintaining efficient office operations. Proven ability to assist in various tasks, ensuring smooth and productive daily activities. Known for strong teamwork and adaptability, consistently meeting evolving needs and contributing to cohesive team dynamic.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Maintenance Worker

EFTELCO Telecom
04.2024 - Current
  • Verified shipments, inspected items, and managed inventory in warehouse system for accuracy and efficiency.
  • Organized storage, retrieved orders, and prepared shipments with secure packaging and labeling.
  • Coordinated logistics, maintained equipment, and ensured safety/security protocols.
  • Reported operational data and communicated updates to stakeholders.
  • Maintained a clean and organized workspace, ensuring a safe and efficient work environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced downtime, ensuring timely completion of work orders and addressing emergency repairs promptly.
  • Communicated proactively with supervisors regarding project progress or unexpected challenges encountered during task execution.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Properly handled, transported, and disposed of recycled materials.
  • Assisted in inventory management, accurately tracking stock levels and restocking products as needed.

Administrator

Duja Consulting
01.2020 - 03.2024
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Managed scheduling for executive staff to ensure optimal time management and productivity.
  • Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Education

BCom - Quantitative Management

University of South Africa (UNISA)
12-2026

Higher Certificate - Economics and Management

University of South Africa (UNISA)
01-2023

National Senior Certificate -

Johannes Mulambilu High School
12-2013

Skills

  • Fixture replacement
  • Power tool proficiency
  • Painting expertise
  • Equipment maintenance
  • Office administration
  • Customer service
  • Time management
  • Organization skills

Personal Information

  • Date of Birth: 10/20/95
  • Nationality: South African
  • Driving License: Code C1

Languages

Tshivenda (Native)
English
Tsonga
Sesotho

Certification

  • Sage Payroll Processing
  • PSIRA Grades C, D, E

References

  • Violet Sithole, Manager, Duja Consulting, +27 83 505 9910, vsithole@duja.co.za
  • Lutendo Mulaudzi, Manager, Telkom Store, +27 81 542 9669, MulaudL3@telkom.co.za
  • Ramalivhana Diana, Mentor, Krome Metal Chemical, +27 76 463 7579, ramalivhanald@gmail.com

Timeline

General Maintenance Worker

EFTELCO Telecom
04.2024 - Current

Administrator

Duja Consulting
01.2020 - 03.2024

BCom - Quantitative Management

University of South Africa (UNISA)

Higher Certificate - Economics and Management

University of South Africa (UNISA)

National Senior Certificate -

Johannes Mulambilu High School
Rofhiwa Mamphaga