Learning about Dog Handling
Rodreck Mutsvairo
Checkers 60 Driver
Johannesburg,GP
Summary
Dynamic delivery driver with a proven track record at Checkers60 South Africa, consistently achieving high customer satisfaction through effective GPS navigation and problem-solving skills. Recognized for punctuality and reliability, I excel in managing multiple deliveries while providing exceptional customer service and maintaining a clean vehicle to uphold the company's professional image.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Checkers60 South Africa
03.2023 - Current
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
Veterinary Assistant
Harmelia Animal Hospital
01.2020 - 12.2022
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
Dog Trainer
Mbada Diamonds, Zimbabwe
01.2011 - 09.2019
- Increased dog adoption rates from shelters by providing basic obedience training, making them more appealing to potential adopters.
- Worked individually with dogs on track for higher-level certifications in obedience and show performance.
- Developed individualized plans for addressing aggression issues, improving safety within clients'' homes and communities.
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
- Organized public demonstrations showcasing trained canines'' capabilities in obedience trials and agility competitions, raising awareness about the benefits of professional dog training services.
- Conducted informative workshops for pet owners, promoting responsible dog ownership and effective communication methods.
Education
No Degree - Risk Management Training
Zimbabwe Replublic Police Dog Training Institute
Harare 04.2001 -
Skills
Teamwork and collaboration
Commercial driving
GPS navigation
Safe driving
Customer service
Time management
Punctual and reliable
Problem-solving
Clear communication
Interests
Having more knowledge about delivering skills
Timeline
Delivery Driver
Checkers60 South Africa
03.2023 - Current
Veterinary Assistant
Harmelia Animal Hospital
01.2020 - 12.2022
Dog Trainer
Mbada Diamonds, Zimbabwe
01.2011 - 09.2019
No Degree - Risk Management Training
Zimbabwe Replublic Police Dog Training Institute
04.2001 -
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