Senior Consultant with extensive experience in Business Analysis & Process Engineering in banking and insurance domain. 3 years in Business Analysis and 7 years in Process Engineering. 8 years’ experience in Banking and 2 years in Insurance domain. Configure charts and tables in a view with Celonis Visualise processes in a view with Celonis Build filters in a view with Celonis Utilise Celonis to identify, frame and track value Analyse deviations using process adherence manager Strong analytical skills with ability to collect, organise, analyse and disseminate significant amounts of information with attention to detail. Excellent written and verbal communication skills, with the ability to effectively present complex concepts to both technical and non-technical stakeholders. Ability to build strong relationships and collaborate effectively with cross-functional teams. Strong problem-solving and critical-thinking abilities, with a focus on finding innovative solutions. Proficiency in using business analysis software and tools, such as Microsoft Office Suite, data visualisation tools, and project management software. Solid understanding of project management methodologies and the ability to manage multiple projects concurrently. Proficiency in utilising business analysis tools and techniques, such as process modelling, data analysis, and requirements management. Agile project methodology with scrum and Kanban. Understanding of TOGAF
Overview
13
13
years of professional experience
Work History
Senior Process Engineer
Deloitte
01.2026 - 03.2026
Model offboarding Processes from journey maps form Process level, Sub process and Activity on ARIS.
Analyse the processes and improve the processes
Lead offboarding stream of the project
Present processes to stakeholders
Based on site with Nedbank
Senior Process Analyst
Sambe Consulting
12.2024 - 11.2025
Based on site with RMB
Senior Process Engineer
MiPrint consulting
10.2023 - 08.2024
Perform process walkthrough to gather process information for disaster recovery.
Put together a disaster recovery testing plan.
Consult with the technical team to gain insight about the systems that are performing the functions in the process.
Based on site with ABSA
Senior Process Engineer
SoluGrowth (Pty) Ltd
06.2023 - 09.2023
Facilitate requirement with stakeholders and subject matter expert.
Develop high level and detailed processes.
Perform gap analysis on the AS-IS and document TO-BE.
Consult with technical to ensure all technical changes are covered accordingly.
Perform UAT.
Align business processes with business continuity plan and policies.
Process Engineer
HCL technologies
08.2022 - 04.2023
Process Improvement on On-Boarding and Fulfilment for group scheme product.
Identify process improvement triggers
Document AS-IS process
Identify Value Add, Nonvalue add and value enabling activities of the Group scheme process
Identify and eliminate waste
Document the TO-BE process
Perform GAP analysis and test the process
Allocate process control and deploy process
Based on site with Nedbank Insurance
Process Engineer
Miprint Consulting
05.2021 - 07.2022
Designed AIC (ABSA Insurance Corporation) processes for FICA solution
RB CustomerOne Enhancements
The Ultimate Banking Programme - Absa current account that comes with the benefits and is offered on Banking App and online banking.
Based on site with ABSA
Liaised with stakeholders from AIC to get process requirements about FICA solution through workshops.
Identify and document New to Bank, New to Product, Refresh triggers and servicing exceptions processes through workshops.
Reviewed user stories from the Business Analyst in preparation for Development.
Obtain sign off
Updating business process for ABSA Relationship Banking Customer one system.
Workshop process changes with the stakeholders and obtain sign off.
Obtain business process requirements for Absa current account that comes with the benefits and is offered on Banking App and online banking.
Document the AS – IS and the TO-BE process according to the business requirements.
Align the user stories with the business process and review with UI/UX
Allocate process controls
Process Engineer
Nedbank Ltd.
07.2016 - 04.2021
Manage Evolution - Juristic On-Boarding, an Enterprise-wide product onboarding for cooperate clients.
Bank Code Automation - Introducing an automated solution that can calculate Bank Codes and generate Full General Reports in a speedier way than the current manual method with the help of robotics technology.
Cash Management Changes – On-boarding process for Cash Management product was inefficient and took long time to fully onboard clients.
Linking the Business services with the process functions
Documenting the AS – IS processes
Aligning the user stories with the process flow and UX/UI
Elicitate process requirements from stakeholders
Workshop the solution with solution architect and RAP developers
Document the AS – IS process flow and obtain sign off
Document the TO – BE process flow
Test the process with testers
Deploy the process
Held workshops with SME to document the AS - IS process
Perform a root cause analysis
Document findings
Held workshops Document the TO – BE process
Obtain sign off
Process Engineer
Losika Consulting
04.2016 - 06.2016
REC7 Client on Boarding - The designing of a client Onboarding process into a fully integrated reconciliation and exception management system.
Based on site with Nedbank
Designed Corporate Client On-Boarding process in EPC.
Communicated with stakeholders.
Process review workshops facilitation.
Business Analyst
African Bank
02.2013 - 03.2016
Division Process documentation – documenting all the requirements and changes within data management and customer analytics.
Requirements gathering
Process documentation
Attending workshops
Functional specification
Education
Matric - undefined
Kgahlanong Secondary School
01.2005
National Diploma - Information Technology
Vaal University of Technology
01.2011
Intro to IT certificate - undefined
Vaal University of Technology
01.2007
Certificate in Management and Leadership - undefined
Milpark Business School
01.2013
Certified Process Professional - undefined
IQ business
01.2016
BPMN certificate - undefined
Ovations Group
01.2017
Defining business needs and solutions - Analysing benefits and refining solutions
Twenty Eighty Strategy Execution
01.2018
Celonis Foundations - undefined
Celonis
01.2024
Skills
Visio
ARIS
Nimbus
Process Mining (Celonis)
Lean Six Sigma – white belt
UML
BPMN
EPC
Process Mapping
TOGAF
Personal Information
ID Number: 8805275486086
Gender: Male
Availability: Immediately
ID Number: 8805275486086
Employment Equity
African
Notice Period
Immediately
Timeline
Senior Process Engineer
Deloitte
01.2026 - 03.2026
Senior Process Analyst
Sambe Consulting
12.2024 - 11.2025
Senior Process Engineer
MiPrint consulting
10.2023 - 08.2024
Senior Process Engineer
SoluGrowth (Pty) Ltd
06.2023 - 09.2023
Process Engineer
HCL technologies
08.2022 - 04.2023
Process Engineer
Miprint Consulting
05.2021 - 07.2022
Process Engineer
Nedbank Ltd.
07.2016 - 04.2021
Process Engineer
Losika Consulting
04.2016 - 06.2016
Business Analyst
African Bank
02.2013 - 03.2016
Matric - undefined
Kgahlanong Secondary School
National Diploma - Information Technology
Vaal University of Technology
Intro to IT certificate - undefined
Vaal University of Technology
Certificate in Management and Leadership - undefined
Milpark Business School
Certified Process Professional - undefined
IQ business
BPMN certificate - undefined
Ovations Group
Defining business needs and solutions - Analysing benefits and refining solutions
Senior Process Engineer (Clean Fuels Project) at SASOL Project and EngineeringSenior Process Engineer (Clean Fuels Project) at SASOL Project and Engineering