Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rochelle Starck

Rochelle Starck

Real Estate Professional
Cape Town

Summary

A seasoned Real Estate Consultant and Broker Manager at RE/MAX, I excel in residential real estate and client relations, driving market research to secure optimal deals. My strategic property marketing and negotiation skills have significantly increased client satisfaction and sales, establishing a robust referral network. Fluent in English and Afrikaans, I am committed to delivering exceptional service and results.

Overview

15
15
years of professional experience
48
48
years of post-secondary education

Work History

Real Estate Consultant

RE/MAX
Cape Town
03.2010 - Current
  • Communicated with clients to understand property needs and preferences.
  • Researched commercial and residential real estate deals.
  • Expanded client base through targeted networking efforts, leading to increased referrals and repeat business.
  • Improved client retention rate by consistently following up with past clients, ensuring their ongoing satisfaction and loyalty.
  • Enhanced client satisfaction by offering tailored property options that fit diverse requirements and budgets.
  • Educated prospective home buyers on warranty, construction, and sales processes.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Prepared detailed comparative market analyses to determine accurate property values, ensuring competitive pricing for sellers and informed decisions for buyers.
  • Negotiated favorable deals for clients by leveraging market knowledge and strong communication skills.
  • Stayed up-to-date on current market trends and industry news to provide insightful advice to clients when making important real estate decisions.
  • Handled sensitive client information discreetly while maintaining strict confidentiality during negotiations and transactions.
  • Increased property sales by developing and implementing comprehensive marketing strategies for clients.
  • Coordinated appointments to show marketed properties.
  • Collaborated with other real estate professionals such as attorneys and title agents to ensure seamless transactions for all parties involved.
  • Conducted thorough market research to guide clients through the decision-making process in purchasing properties.
  • Provided expert guidance on home staging techniques that resulted in faster sales at higher prices.
  • Utilized social media platforms to promote properties, increasing online visibility and attracting more prospective buyers.
  • Collaborated with mortgage lenders, inspectors, and appraisers to streamline transactions effectively.
  • Developed long-lasting relationships with clients by providing exceptional customer service throughout the entire transaction process.
  • Managed multiple listings simultaneously while maintaining consistent communication with all parties involved in each transaction.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Coordinated property inspections and repairs, ensuring compliance with regulations and client satisfaction during transactions.
  • Advised clients on pricing strategies, resulting in quicker property sales at optimal prices.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Solved potential transaction roadblocks by proactively addressing issues and finding creative solutions.
  • Assisted clients with navigating complex real estate documentation, ensuring a smooth closing process.
  • Hosted open houses and private showings to showcase properties effectively, resulting in increased interest from potential buyers.
  • Advised clients on market conditions and property value for informed decision-making.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Presented purchase offers to sellers for consideration.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guides.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Collaborated with stakeholders to complete property sales and purchases.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Developed new business and managed new and existing clients.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Prepared and presented contracts and other legal documents to clients.
  • Performed home evaluations and developed competitive market analysis for individual homes.

Broker Manager

RE/MAX
Cape Town
03.2010 - 03.2013
  • Managed a team of brokers, ensuring consistent performance and adhering to company policies and procedures.
  • Participated in industry conferences, staying up-to-date on the latest trends and developments to provide informed advice to clients.
  • Adapted quickly to changes in market conditions and regulations, allowing the firm to remain competitive in an ever-evolving industry.
  • Collaborated with other departments, such as marketing and legal, to ensure seamless communication between teams for optimal client experience.
  • Established strong referral network by cultivating lasting relationships with industry professionals who provided valuable leads.
  • Oversaw promotional activities that generated awareness about our services among prospective clients.
  • Developed new business relationships by networking with potential clients and offering tailored brokerage solutions.
  • Maintained compliance with all regulatory requirements, minimizing risk exposure for both clients and the company.
  • Organized educational seminars on various topics related to investing, attracting new clientele while fostering existing relationships.
  • Mentored junior brokers, providing guidance on best practices that contributed to their professional growth and success.
  • Implemented efficient processes within the brokerage firm, streamlining operations and improving overall efficiency.
  • Enhanced client satisfaction by providing exceptional customer service and addressing their needs promptly.
  • Negotiated favorable terms for clients in real estate transactions, resulting in increased revenue for the company.
  • Resolved any disputes or issues between brokers and clients professionally, maintaining the reputation of the firm at all times.

Education

High School Diploma -

Diamantveld High School
Kimberley, South Africa
01.1978 - 11.2025

Skills

Residential real estate

Timeline

Real Estate Consultant

RE/MAX
03.2010 - Current

Broker Manager

RE/MAX
03.2010 - 03.2013

High School Diploma -

Diamantveld High School
01.1978 - 11.2025
Rochelle StarckReal Estate Professional