Summary
Overview
Work History
Education
Skills
Timeline
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Rochelle Pillay

Rochelle Pillay

Ladysmith

Summary


I am an artistic individual who takes pleasure in working with people and is also capable of working on my own. I am a diligent and hardworking person who performs best in jobs that allow me to grow and stretch my talents. I possess a strong eye for detail and creativity, and am able to express myself in an artistic form. I am intuitive and am a free thinking individual, who can maintain objectivity and is able to lead. I am emotionally disciplined and am concerned about moral standards and rules.

Overview

17
17
years of professional experience

Work History

Restaurant owner

CORNER CAFE
Ladysmith , LADYSMITH
12.2019 - Current
  • Engaged in community events, enhancing the restaurant's local reputation.
  • Managed daily operations to maintain smooth service flow.
  • Streamlined food preparation processes for faster service delivery.
  • Collaborated with local suppliers , securing fresh ingredients supply.
  • Developed unique menu items for enhanced customer satisfaction.
  • Promoted the restaurant on social media platforms for increased visibility and patronage.
  • Organised special events to attract new patrons.
  • Supervised restaurant operations and enforced food and safety standards.
  • Monitored restaurant performance to identify and implement improvement initiatives.

Administrative clerk

Bordmans Brothers
Ladysmith , SA
03.2013 - 12.2019
  • Scheduled appointments for executives, optimising their time management.
  • Improved office efficiency by sorting, filing, and managing paperwork.
  • Supported team members with administrative tasks to improve workflow.
  • SYSPRO (MIS) management information system currently working on.
  • Reconciling group accounts
  • Following up on outstanding invoices / collecting of outstanding monies
  • Opening of new accounts
  • General queries on accounts
  • Checking and passing claims on returned / damaged
  • General office duties
  • Processed invoices promptly, aiding prompt payment.
  • Maintained clean and organised office environment through routine tidying tasks.
  • Updated databases regularly for accurate employee records.
  • Increased productivity with well-organised record keeping systems.
  • Arranged courier services when required, ensuring timely deliveries.
  • Managed incoming and outgoing mail on, maintaining prompt responses and filing for maximum office efficiency.

Administration receptionist

IROC BAGS
Ladysmith, KwaZulu-Natal
02.2008 - 03.2013
  • Communicated effectively with clients over phone or email to confirm appointments or provide necessary information.
  • Liaised with suppliers to order essential office supplies timely and cost-effectively.
  • Facilitated prompt resolution of customer queries, boosting client satisfaction rates.
  • Filed documents systematically, improving ease of access to critical information.
  • Coordinated appointments for seamless scheduling of meetings.
  • Directed customer calls and communicated messages to relevant team members.
  • Welcomed visitors with warmth and professionalism for positive first impressions.
  • Kept reception areas clean and tidy to maintain professional standards.
  • Completed and filed compliance administration.
  • Fielded switchboard calls quickly to relevant departments for reduced phone waiting times.
  • Booked couriers and maintained inbound and outbound business post.
  • Assisted visitors with completing and submitting paperwork.
  • Worked on the PASTEL / VIP system
  • Control of petty cash
  • Wages of casual staff
  • Leasing with clients regarding accounts and
  • Assisting with account enquires
  • Bank reconciliations
  • Procuring of consumables

Education

GRADE 12 - MATRIC

Woodhurst Secondary School
Chatsworth, KwaZulu-Natal

Skills

  • Creative thinking
  • Proactive approach
  • Ethical decision making
  • Stress tolerance
  • Microsoft Office Suite
  • Bookkeeping
  • Customer Service

Timeline

Restaurant owner

CORNER CAFE
12.2019 - Current

Administrative clerk

Bordmans Brothers
03.2013 - 12.2019

Administration receptionist

IROC BAGS
02.2008 - 03.2013

GRADE 12 - MATRIC

Woodhurst Secondary School

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Rochelle Pillay