Robyn Lee Mitchell
Waitress
Cape Town
Summary
Customer-oriented and adaptable professional with training in flight attending and experience in hospitality and childcare. Strong communication, teamwork, and customer service skills, with a passion for travel and delivering exceptional guest experiences. Professional, reliable, and capable of remaining calm and efficient in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Waitress
Blowfish Restaurant
09.2025 - Current
- Provided excellent customer service by taking orders accurately and delivering food promptly.
- Assisted in maintaining cleanliness and organization of the dining area for optimal guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to customers.
- Managed cash register transactions, ensuring accuracy and efficiency during busy service periods.
- Special events assistance i.e. weddings, memorial services, birthdays and baby showers for small to larger groups (+150 people). Duties included: set-up, decorations, seating arrangements, event itinerary, service, and breakdown.
Au Pair
My Sister- Jade Taylor Mitchell
01.2025 - 06.2025
- Provided attentive care to a 4 month old baby girl, ensuring a safe and nurturing environment.
- Completed and certified for Paediatric First Aid and CPR.
- Managed her daily routine and feeding schedule.
- Assisted with the different infant development stages such as from being immobile to learning how to sit, crawl, and experiment with solid foods.
Bridal Assistant
Weddings By Design
01.2024 - 06.2024
- Greeted and assisted clients, creating a welcoming environment and enhancing customer experience.
- Managed appointment scheduling efficiently, ensuring optimal use of time.
- Handled incoming calls and inquiries, providing accurate information and resolving concerns promptly.
- Assisted in client dress selection, dress fittings and check-out/check-in of wedding dresses.
Education
High School Diploma -
Melkbosstrand High School
Cape Town, South AfricaProfessional Airline Cabin Crew Certificate - Flight Attendant
Future Flyers Cape Town
Cape Town, South Africa 04.2001 -
Skills
Exceptional customer service and care
Strong communication and interpersonal skills
Safety-conscious with knowledge of safety procedures
Conflict resolution and complaint handling
Ability to stay calm under pressure is my strongest skill
Teamwork and collaboration
Time management and multitasking
Attention to detail
Professional presentation and grooming
Adaptability and cultural sensitivity
Long-term commitment and potential growth in a company
Timeline
Waitress
Blowfish Restaurant
09.2025 - Current
Au Pair
My Sister- Jade Taylor Mitchell
01.2025 - 06.2025
Bridal Assistant
Weddings By Design
01.2024 - 06.2024
Professional Airline Cabin Crew Certificate - Flight Attendant
Future Flyers Cape Town
04.2001 -
High School Diploma -
Melkbosstrand High School