ROBYN VAN GENDEREN
Logistics And Operations Assistant
Summary
Enthusiastic and reliable individual with experience in warehouse operations, stock handling, and administrative tasks. Background in psychology has cultivated strong communication and organization skills. Previous role as a kids counselor at Atlantis, the Palm Dubai, involved coordinating daily schedules, managing resources, and working closely with a team, laying a solid foundation for a career in logistics. Eager to learn and grow in a logistics environment with a keen interest in operations, inventory, and transport support.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Councillor
KID CLUB AT ATLANTIS THE PALM
08.2023 - 03.2024
- Manage email & telephone correspondence
- Organizing & processing documents and reports
- Data input for all incoming orders and contracts
- Co-ordinate client meetings and reviews
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Coordination with other departments for smooth activity flow.
- Tracking Inventory.
- Safety and Compliance checks.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Contract Completion
Logistics Administrative Assistant
Toray Logistics
01.2022 - 04.2023
- Manage email & telephone correspondence
- Organizing & processing documents and reports
- Data input for all incoming orders and contracts
- Co-ordinate client meetings and reviews
- Implemented new technology solutions to enhance efficiency in tracking orders, managing inventory, and maintaining accurate records.
- Assisted in processing logistics documents, including contracts and order entries.
- Supported incoming and outgoing shipment coordination by tracking deliveries and assisting with scheduling.
- Helped streamline supply chain procedures to improve efficiency and reduce delays.
- Scheduled client meetings and prepared reports on operational efficiencies.
Teacher
ALBERT INTERNATIONAL ACADEMY
02.2020 - 10.2020
- Teaching English and Maths
- Lesson Planning and scheduling
- Logging attendance and behavioral reports for parent meetings
- General administration
- Co-ordination of school events
- Repatriated due to Covid-19 Pandemic
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Utilized data-driven instruction to tailor lessons for improved academic performance.
Co-Head Bartender -> Assistant Manager
UPSTAIRS LUXURY BAR AND LOUNGE
06.2018 - 01.2020
- Company Overview: (4.5 STARS)
- Premium bar service and hosting
- Full knowledge of all food and beverage items on the menus
- Inventory & Stock Management
- Ensuring proper hygiene and safety protocols
- Handling complaints and quick repair of service standards
- Top bar sales for the month 3 months in a row
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- (4.5 STARS)
Event co-ordinator & Hostess
THE SENTRY BY MANTIS AT HOPEWELL CONSERVATION ESTATE
09.2017 - 12.2018
- Company Overview: (5 STARS)
- Planning & organizing luxury events (Weddings & Corporate & Banquets)
- Welcoming and being attentive to guest requests
- Creating task assignments and equipment allocation
- Liaising with clients regarding objectives, budget & preferences
- Organizing post-event reports and feedback
- Ensure excellent customer service and delivery of projects
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Coordinated vendor relationships, ensuring timely delivery and quality service.
- (5 STARS)
Logistics Administration Clerk
SPECTRUM UKHANYO DISTRIBUTION
01.2016 - 01.2018
- Invoicing and filing
- Loading orders for incoming and outgoing shipments
- Email and telephonic communications
- Greeting clients at reception
- Part time High School job/ Internship
- Established and maintained standard office procedures to achieve demanding targets.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Assisted in warehouse picking, stock evaluation, and inventory tracking to maintain accurate stock levels.
- Processed invoices, managed filing, and supported order coordination for inbound and outbound shipments.
- Helped reconcile inventory to prevent discrepancies and ensure proper stock records.
- Communicated with clients and logistics partners for basic shipment tracking and scheduling.
- Provided reception support and assisted in daily administrative tasks.
Education
Diploma in Event Management - Venue & Project Management, Operations, Scheduling, logistics and planning
Varsity College
01.2017 - 2018.01
National Senior Certificate - undefined
Linkside High School
01.2012 - 2016.01
TEFL / TESOL Certificate - Lesson planning, organization & group management
TEFL South Africa
01.2019 - 2020.01
Bachelor of International Management and Economics - Human Resources, Management, Marketing, Logistics, CrossCultural Management
Deggendorf Institute of Technology
Bachelor of Arts - Developmental Psychology, Media Law & Ethics, Global Communication, Intercultural Communication, Sociology, Journalism, Media Studies
Varsity College
Port Elizabeth, South Africa 04.2016 - 2019.01
Skills
- Inventory & Stock Management
- Scheduling & Planning
- Process Optimization
- Administrative & Document Control
- Data Management & Reporting
- Client & Vendor Liaison
- Team Collaboration & Support
- Microsoft Office Suite & POS Systems
- Warehouse Picking & Stock Evaluation
- Familiarity with SAP ERP (Basic Practical Exposure)
- Procurement & Vendor Support
- Exposure to Fleet & Transport Coordination (Basic Shadowing Experience)
Additional Information
Available immediately, No criminal record, Currently enrolled as a student( on a Sabbatical).
Willing to relocate.
All references available upon request.
Timeline
Councillor
KID CLUB AT ATLANTIS THE PALM
08.2023 - 03.2024
Logistics Administrative Assistant
Toray Logistics
01.2022 - 04.2023
Teacher
ALBERT INTERNATIONAL ACADEMY
02.2020 - 10.2020
TEFL / TESOL Certificate - Lesson planning, organization & group management
TEFL South Africa
01.2019 - 2020.01
Co-Head Bartender -> Assistant Manager
UPSTAIRS LUXURY BAR AND LOUNGE
06.2018 - 01.2020
Event co-ordinator & Hostess
THE SENTRY BY MANTIS AT HOPEWELL CONSERVATION ESTATE
09.2017 - 12.2018
Diploma in Event Management - Venue & Project Management, Operations, Scheduling, logistics and planning
Varsity College
01.2017 - 2018.01
Bachelor of Arts - Developmental Psychology, Media Law & Ethics, Global Communication, Intercultural Communication, Sociology, Journalism, Media Studies
Varsity College
04.2016 - 2019.01
Logistics Administration Clerk
SPECTRUM UKHANYO DISTRIBUTION
01.2016 - 01.2018
National Senior Certificate - undefined
Linkside High School
01.2012 - 2016.01
Bachelor of International Management and Economics - Human Resources, Management, Marketing, Logistics, CrossCultural Management
Deggendorf Institute of Technology
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