Robyn Koeberg
Aspiring Learning Facilitator | Systems & Data Analyst
Kuils River, Cape Town
Summary
Senior Data Analyst & Training Developer translating complex business processes and dense datasets into clear learning materials, workshop facilitation, virtual facilitation, and business-ready commentary. Builds facilitator guides, job aids, and structured curricula that support operational readiness, knowledge transfer, and change adoption across technical and non-technical teams.
Overview
7
7
Certifications
21
21
years of professional experience
Work History
Senior Data Analyst & Training Developer – Advanced Analytics
Shoprite Head Office
08.2019 - Current
- Operational Readiness & Training: Led change management and operational readiness activities, ensuring corporate business counterparts received necessary training and operational updates.
- Knowledge Management: Spearheaded technical upskilling and knowledge management frameworks, directly mentoring and training junior and new staff members.
- Cross-Functional Facilitation: Acted as the core go-between for business specialists and development teams, running workshops to address process challenges and continuous improvement initiatives.
- Data Storytelling: Translated highly dense statistical datasets and dashboards into clear graphical representations and accessible commentary for business users.
Assistant Manager – Risk Advisory & Team Coach
EY Africa
06.2017 - 07.2019
- Facilitated client requirements and risk findings alignment during project meetings to support clearer delivery and timely sign-off.
- Coached junior team members weekly to strengthen service delivery, process understanding, and client readiness.
- Coaching & Mentorship: Formally accountable for service delivery through team efforts; routinely coached junior levels and guided their professional development.
- Process Understanding: Supported junior staff in building complete process understanding across various business units and financial systems.
- Client Engagement & Alignment: Liaised and negotiated with high-level corporate clients to establish requirements and deliver complex audit findings in a clear, collaborative manner.
Senior Auditor – Analytics & Systems Champion (Internal Audit)
Old Mutual Head Office South Africa
11.2008 - 05.2017
- Maintained and updated the departmental Microsoft Office SharePoint website, supporting ongoing access to data-platform guidance.
- Provided clear guidance on database specifications and data platforms to support day-to-day technical use.
- Applied substantive controls testing support across internal departments to reduce operational risk.
- Built strong working relationships across internal business segments while aligning work to Group methodologies and values.
Data Analyst & Training Facilitator
Ipsos (Synovate)
06.2005 - 10.2008
- Designed learning programmes and facilitator guides to support classroom, blended, and virtual delivery.
- Assessed training needs and knowledge gaps to shape curriculum updates and learning support materials.
- Translated complex systems into clear job aids and data stories for junior staff and business users.
Education
Postgraduate Certificate in Education - Education
University of South Africa (UNISA)
12-2020
National Diploma - Multimedia Technology
Cape Peninsula University of Technology (CPUT)
12-2004
Skills
- Developing learning programmes
- Creating facilitator guides
- Job aids
- Formal classroom facilitation
- Blended learning facilitation
- Virtual facilitation
- Workshop facilitation
- Simplification of complex systems
- Data storytelling
- Stakeholder alignment
- Training needs analysis
- Curriculum evaluation
- Learning effectiveness measurement
- Change management
- Knowledge transfer planning
Certification
Shoprite Leadership Training
Timeline
Senior Data Analyst & Training Developer – Advanced Analytics
Shoprite Head Office
08.2019 - Current
Assistant Manager – Risk Advisory & Team Coach
EY Africa
06.2017 - 07.2019
Senior Auditor – Analytics & Systems Champion (Internal Audit)
Old Mutual Head Office South Africa
11.2008 - 05.2017
Data Analyst & Training Facilitator
Ipsos (Synovate)
06.2005 - 10.2008
National Diploma - Multimedia Technology
Cape Peninsula University of Technology (CPUT)
Postgraduate Certificate in Education - Education
University of South Africa (UNISA)