Robyn Chetty
Johannesburg,Gauteng
Summary
Accomplished professional with extensive expertise in childcare, learning disabilities, and social work theory application. Exhibits expertise in case management, budgeting, and financial oversight, enhanced by robust leadership and team management capabilities. Adept at process improvement and change management, with a solid understanding of agile methodology and GDPR compliance monitoring. Known for communication excellence, motivational mastery, and decisive decision-making. Committed to productivity improvement strategies and knowledge sharing to drive organisational success. Actively enrolled in social media marketing courses, utilizing previously developed skills to facilitate progress toward current goals.. Developed a TikTok account to 14,000 followers within 9 months through strategic content creation and audience engagement. Demonstrated ambition and creativity in crafting compelling posts that resonate with viewers. Employment gap attributed to recent emphasis on personal development while balancing responsibilities as a new mother. Proven ability to adapt and learn quickly in dynamic environments. Passionate about fitness and devoted to sustaining a balanced, healthy lifestyle.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Family support worker
Herefordshire Council
Hereford, England, Herefordshire
04.2022 - 10.2024
- Assisted families in navigating the welfare system; secured appropriate benefits.
- Worked closely with schools; improved child attendance rates.
- Provided emotional support for improved family dynamics.
- Offered advice on budget management, reducing financial stress in households.
- Maintained detailed case notes, aiding in decision making processes.
- Advocated on behalf of clients, resolving issues promptly.
- Collaborated with multidisciplinary teams for effective care planning.
- Liaised closely with social services to safeguard at-risk children.
- Conducted home visits, ensuring a safe environment for children.
- Dealt with crisis situations calmly, ensuring safety of all involved parties.
Care assistant for children with complex needs
Newcross Healthcare Solutions
Hereford, England, Herefordshire
04.2021 - 04.2022
- Encouraged independence among patients whilst assisting them with tasks.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Collaborated with healthcare team for effective patient care delivery.
- Delivered excellent customer service by addressing concerns of patients' families.
- Assisted in daily living activities for enhanced patient comfort.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
Senior care assistant for complex needs
Martha Trust
Hereford, England, Herefordshire
04.2017 - 04.2021
- Improved physical mobility of many residents with carefully planned exercise routines.
- Optimised efficiency in handling administrative duties related to patient care documentation thus improving overall productivity.
- Gained trust from families by maintaining confidentiality and professionalism in all situations.
- Conducted regular health checks on residents to ensure wellbeing.
- Managed medication administration for residents, adhering strictly to prescribed doses.
- Assisted others during emergency situations ensuring minimal harm towards any party involved.
- Assisted in daily personal care tasks, promoting independence amongst residents.
- Delegated tasks efficiently to maximise productivity.
Cafe barista
Sainsbury's
Hereford , Herefordshire
10.2016 - 04.2017
- Assisted with inventory management, reducing waste and controlling costs effectively.
- Brewed specialty coffees according to customer preferences enhancing personalisation element.
- Developed seasonal drink recipes that became popular among customers.
- Cultivated relationships with regulars, enhancing their experience and loyalty to the establishment.
- Created a welcoming environment for customers by maintaining cleanliness and organisation of the cafe.
- Handled cash transactions accurately whilst ensuring speedy service during peak hours.
Bartender
The Kerry Bar
Hereford, Herefordshire
03.2016 - 10.2016
- Created an inviting atmosphere through friendly interaction with customers.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Checked identification of customers to ensure legal drinking age compliance.
- Handled cash transactions securely minimising risk of theft or fraud.
- Collaborated with team members to provide seamless service during busy periods.
- Managed high-volume orders to ensure timely delivery of meals.
Education
Certificate of Higher Education - Criminology and Psychology
The University Of Gloucestershire
Gloucester 09.2019 - 09.2021
Access to Higher Education - Health Diploma
Hereford and Ludlow Tech College
Hereford 09.2018 - 07.2019
A-Levels - Sociology, Psychology and Philosophy
Hereford Sixth Form
Hereford 09.2014 - 09.2016
GCSEs - Gcse
The Bishops Of Bluecoat School
Hereford 09.2012 - 07.2014
Skills
- Decisive decision-making
- Goal setting expertise
- Expertise in relevant software
- Process improvement understanding
- Knowledge sharing
- Communication excellence
- Productivity improvement strategy
- Issue resolution
- GDPR compliance monitoring
- Staff management
- Social listening capabilities
- Platform-Specific best practices
- Metrics interpretation
- Web traffic increase strategies
Languages
English
Native
Certification
Meta Social Media Marketing Professional Certificate
Affiliations
Gym
healthy living
References
References available upon request.
Timeline
Family support worker
Herefordshire Council
04.2022 - 10.2024
Care assistant for children with complex needs
Newcross Healthcare Solutions
04.2021 - 04.2022
Certificate of Higher Education - Criminology and Psychology
The University Of Gloucestershire
09.2019 - 09.2021
Access to Higher Education - Health Diploma
Hereford and Ludlow Tech College
09.2018 - 07.2019
Senior care assistant for complex needs
Martha Trust
04.2017 - 04.2021
Cafe barista
Sainsbury's
10.2016 - 04.2017
Bartender
The Kerry Bar
03.2016 - 10.2016
A-Levels - Sociology, Psychology and Philosophy
Hereford Sixth Form
09.2014 - 09.2016
GCSEs - Gcse
The Bishops Of Bluecoat School
09.2012 - 07.2014
Similar Profiles
Annette MorrisAnnette Morris
Registered Manager at Herefordshire Care HomesRegistered Manager at Herefordshire Care Homes
Carole BrownCarole Brown
Counsellor at Herefordshire Mind (Ukraine Project)Counsellor at Herefordshire Mind (Ukraine Project)
Gabi FerreiraGabi Ferreira
Voluntary Cricket Coach at Herefordshire Cricket LimitedVoluntary Cricket Coach at Herefordshire Cricket Limited
Zimasa NgqawanaZimasa Ngqawana
Bartender at Aimee MayBartender at Aimee May
Kelebohile MoletsaneKelebohile Moletsane
CONSUMER CARE CONSULTANT at South African Breweries (ABInBev)CONSUMER CARE CONSULTANT at South African Breweries (ABInBev)