Summary
Work History
Education
Skills
Language
Availability
References
Timeline
Generic

Robson Mushanewana

Cape Town ,Western Cape

Summary

Friendly, reliable and customer-focused individual with retail and customer service experience. Confident communicating with customers, understanding their needs and providing helpful solutions in a professional manner. I remain calm in busy environments, manage multiple tasks effectively and pay close attention to accuracy and detail. I am a quick learner, comfortable using computer and POS systems, and able to adapt to new systems and procedures. I enjoy helping people and working as part of a team to provide a positive customer experience.

Work History

Retail Assistant

Steelies
Cape Town , South Africa
03.2026 - 06.2026
  • Welcomed customers and provided friendly and professional assistance.
  • Assisted customers with enquiries and helped them find suitable products.
  • Listened carefully to customer needs and responded clearly to their questions.
  • Handled multiple customer requests efficiently during busy periods.
  • Remained calm and professional when dealing with different customer needs.
  • Worked closely with team members to ensure smooth day-to-day operations.
  • Maintained accurate stock information and assisted with stock counts
  • Received, unpacked and organised new stock deliveries.
  • Monitored product availability and reported low-stock items when required.
  • Followed company procedures and maintained accuracy when completing daily tasks.
  • Maintained a clean, organised and welcoming customer environment.

Education

National Senior Certificate (Matric) - NQF Level 4 Completed

Bosmansdam High School
Cape Town, WC
01-2025

Skills

  • Active Listening
  • Problem Solving
  • Multitasking
  • Computer Literacy
  • Data Entry & Accuracy
  • Learning New systems
  • Time Management
  • Customer Service
  • Teamwork
  • Working Under Pressure
  • Numerical Skills
  • Adaptability
  • Customer Enquiries
  • Professional Communication

Language

  • English - Fluent
  • Shona - Fluent
  • Ndebele - Basic
  • Afrikaans - Basic

Availability

  • Available Immediately
  • Available for Night Shifts
  • Available Weekends and public Holidays
  • Comfortable working a 24/7 schedule

References

  • STEELIES
  • Manager : Muuhwandi Nyembe
  • contact : + 27 73 611 5599
  • muhwandinyembe@gmail.com

Timeline

Retail Assistant

Steelies
03.2026 - 06.2026

National Senior Certificate (Matric) - NQF Level 4 Completed

Bosmansdam High School
Robson Mushanewana