Rob Smith

• I had been with the SJ Capital Group for close to seven years and had been very successful in this role, as well as a top consultant in Cape Town multiple times. I dealt with selling citizenship/residency by investment and access to an additional passport in these countries, to name a few: the United States of America, Grenada, Portugal, Malta, Turkey, Greece, and Mauritius.
• So, we sold and offered buy-to-let investments in new apartments in the United Kingdom in areas such as London, Bracknell, Manchester, Liverpool, Slough, Birmingham, Derby, and Leeds to South African investors, and we arranged UK mortgages for them. These off-plan new flat developments were through Joseph Mews, Seven Capital, and others. The other experience with SJ Capital Group is selling strategic freehold UK investment plots on land sites with housing targets to investors. This has given me more experience and contacts with rezoning land on Brownfield and Greenfield sites in the UK. In this role, I dealt with an existing investor and client base of hundreds of clients, and I also made around a hundred cold calls and discovery calls per day to promote and gain new deals. I am also accustomed to participating in Zoom, Teams, or other video calls every week, and I have completed many successful exhibitions during this period with the company. I maintained an up-to-date CRM system to foster long-term client relationships.
• Developed comprehensive financial plans for clients, incorporating risk management and investment strategies.
• Developed long-term relationships with clients, providing sound financial advice.
• Consulted with clients using preferred channels, maintaining customer satisfaction.
• Answered questions comprehensively to gain client's confidence.
• Grew and maintained client base to maximise revenue.
• I am now seeking a new career position.

• Managed sales team, consistently exceeding quarterly targets through strategic planning.
• Efficiently managed sales pipeline, ensuring steady business flow and achievement of objectives.
• Conducted comprehensive training for sales staff to enhance product knowledge and techniques.
• Facilitated regular sales meetings to review targets, strategies, and team performance, driving continuous improvement.
• Negotiated contracts and agreements with clients, optimising terms for both parties while maximising sales profitability.
• Led negotiations on high-value contracts with national and international clients, securing lucrative deals.
• Guided team through negotiations, securing deals aligned with client and company goals.
• Monitored competitor activity, adapting strategies to maintain market leadership.
• Implemented performance metrics to evaluate and boost sales team productivity.
• Developed strong relationships with key accounts, fostering customer loyalty and satisfaction.
• Executed successful marketing events, enhancing brand visibility and driving customer engagement.

• My position as Senior Sales Negotiator and Valuer based at the very successful Little Venice office in Maida Vale, W9 London was to value, list and sell high end residential properties in Maida Vale and Little Venice, W9 as well as St. Johns Wood, NW8 to high-net-worth clients, which included many famous clients.
• During this very successful over three-year period, I was one of the Top achievers and top local estate agent and received many sales and target awards with Chestertons.
• Remained up to date on the latest technologies and solutions applicable to company offerings.
• Managed and exceeded client's expectations and experience to a very high degree of client satisfaction. Assessed client's profiles and needs and I matched them with the best possible available properties to purchase and exceeded their needs and wishes. Appropriately documented all transactions and pertinent interactions.
• Assisted Sellers/Vendors with current market related property valuations and followed up to list, successfully marketed and sold their properties in the Little Venice, Maida Vale and St. Johns Wood area of London.
• I assisted the Regional Sales Manager with running this branch by being the Top Sales and Listing Performer and when needed headed the daily morning meetings and assisted new starters.

For Family reasons I decided to return to Cape Town, South Africa in October 2003.

• My position as a Sales Associate was to sell off-plan brand new houses and flats on new housing developments in Nottingham and throughout the East Midlands.
• Oversaw sales and marketing strategies, successfully attracting buyers to new developments.
• Between February to May 2000, I also worked on new housing developments in Northampton and new high-rise apartment buildings in London.
• I left this position as I felt the need and desire to relocate to London and work permanently in one location as an Estate Agent in Central London.

• My first job and career in Real Estate was with Realty1 Durr when I was just 21 years old.
• My duties were to value, list, market and sell high end residential properties along the Atlantic Seaboard area of Cape Town, South Africa. I negotiated, facilitated and managed real estate sales. I sold brand new luxury apartments off-plan, and this was my first experience with developments and whole process from start to completion.
• During the four successful years I was one of the top sales performers and received many sales, listing and creative marketing awards. When the property recession happened at the end of 2018 when I was 25 years old, I decided to make a move to the UK for work and life experience, as I have dual nationality, been both a South African and British citizen.
• I also passed The Estate Agency Property Board Exam in March 1995 which is the South African Qualification / Diploma in Estate Agency when I was 21 years old.

• I worked at The Castle in Cape Town CBD as the Head Tour Guide, taking members of the public on tours of The Castle, and was the Army Public Relations Officer in this role.