Cooking
Roblin Kayleze Mauricio
Administrator
Vereeniging
Summary
Proven Administrative Assistant with a track record of enhancing team efficiency and productivity at AJ CARPENTRY & GENERAL WORKS. Excelled in maintaining confidentiality and fostering professional relationships, boosting workplace morale. Skilled in Microsoft Excel and effective communication, I significantly improved document organization and supported sales teams, leading to faster deal closures and heightened customer satisfaction.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Administrative Assistant
AJ CARPENTRY & GENERAL WORKS
06.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Sales Administrator
Fidelity Adt
08.2019 - 02.2022
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.
Control Room Operator
FIidelity Adt
Vereeniging
04.2018 - 07.2019
- Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Reduced response times for emergencies by closely monitoring alerts and coordinating swift action among team members.
Administrative Clerk
AJ CARPENTRY & GENERAL WORKS
Vereeniging
02.2013 - 03.2017
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
Education
High School Diploma -
Vereeniging High School
Vereeniging, South Africa 01.2007 - 12.2011
Skills
Filing
Interests
Travelling
Swimming
I enjoy swimming, this is a way of me getting to take a break and enjoy the moment embracing my feelings.
Timeline
Administrative Assistant
AJ CARPENTRY & GENERAL WORKS
06.2022 - Current
Sales Administrator
Fidelity Adt
08.2019 - 02.2022
Control Room Operator
FIidelity Adt
04.2018 - 07.2019
Administrative Clerk
AJ CARPENTRY & GENERAL WORKS
02.2013 - 03.2017
High School Diploma -
Vereeniging High School
01.2007 - 12.2011
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