Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Generic
Robin Lee Noble

Robin Lee Noble

Johannesburg,Gauteng

Summary

As an accomplished Administration Officer, Ones bring more than four years of experience in effectively managing office operations and enhancing administrative efficiency. Ones background includes overseeing daily office functions, coordinating facilities management, and implementing streamlined processes to support organizational objectives.

Key strengths include:

Proficiency in office management systems and software, ensuring smooth operations.
Proven ability to optimize administrative workflows .
Strong interpersonal and communication skills, fostering positive relationships with stakeholders at all levels.
A detail-oriented approach to handling complex administrative tasks and projects.
Ones am passionate about driving organizational success through efficient administration and continuous improvement. Let's connect to discuss how ones skills in Office Administration can contribute to ones team's objectives or to explore opportunities for collaboration Productive Data Entry Operator adept in managing diverse databases and ensuring continuous accuracy. Well-versed in Office Administration and a Strong aptitude for and with demonstrated success in quickly identifying and correcting discrepancies. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Skilled Data Entry Operator with 3 years of experience in data processing. Focused on maintaining high-quality data and improving performance standards. Prioritizes professionalism, organization and efficiency. Organized and efficient Data Entry Clerk with 4 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

5
5
years of professional experience

Work History

Data Entry Officer/Human Resources Office Administrator

Hollard Insurance Australia
11.2022 - 06.2023
  • Ensured seamless communication between departments by accurately entering relevant information into shared databases.
  • Minimized discrepancies in collected information by conducting thorough research on unclear or incomplete source material prior to entering it into the system.
  • Facilitated smooth operation of daily activities within the department by performing various administrative tasks in addition to data entry responsibilities.
  • Reduced errors in data entry by consistently reviewing inputted information and making necessary corrections.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.

Travel Agent Intern

Africastay
09.2022 - 11.2022
  • Provided exceptional customer service by promptly addressing inquiries and concerns, ensuring client satisfaction.
  • Meticulously documented all aspects of client interactions within CRM system for accurate record-keeping purposes.
  • Designed customized itineraries for domestic and international trips that met client budget constraints while maximizing experiences.
  • Conducted thorough research on potential destinations, accommodations, transportation options, and activities for optimal client satisfaction.
  • Served as knowledgeable resource for colleagues and clients, providing destination-specific expertise and advice.
  • Maintained up-to-date knowledge of industry trends, destinations, and promotions to provide informed guidance to clients.
  • Managed diverse client portfolios, tailoring services to meet individual needs and preferences.
  • Promoted agency''s services through targeted marketing initiatives, leading to increase in new bookings.
  • Facilitated smooth communication between clients, tour operators, hotels, airlines, rental car agencies-ensuring seamless travel experiences for customers.
  • Streamlined booking process for increased efficiency and reduced errors.
  • Assisted clients in resolving travel-related issues with promptness and professionalism.
  • Enhanced customer satisfaction by providing personalized travel recommendations and itineraries.
  • Collaborated with senior agents to develop tailored travel packages for clients, resulting in repeat business.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Followed up with customers to increase customer service with travel plans.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.

Front Office Receptionist/Office Administrator/Data Capturer

SVS Visa Services
03.2018 - 03.2020
  • Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
  • Contributed to the company''s positive image by consistently delivering exceptional service to clients and visitors.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Facilitated seamless communication between departments by acting as a reliable point of contact for internal staff members seeking assistance or information from the front office team.
  • Assisted management with administrative tasks such as data entry, filing, and report generation as required.
  • Optimized resource utilization by efficiently managing office supplies inventory and reordering when necessary.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Increased efficiency through proficient use of office software, including word processing and spreadsheet applications.
  • Screened visitors and issued badges to maintain safety and security.
  • Streamlined front office operations by effectively managing appointments and maintaining up-to-date patient records.
  • Coordinated meeting logistics, including room bookings, catering arrangements, and audio-visual equipment setup.
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
  • Collected, handled and documented payments for travel services and associated feels.
  • Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
  • Handled sensitive information with professionalism and discretion.
  • Collaborated with team members to optimize travel recommendations and share industry knowledge.
  • Helped customers with passport and visa applications.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.

Education

No Degree - Travel Management

UC San Diego Extended Studies
San Diego, California
05.2024

No Degree - Early Childhood Education

Varsity College
Sandton, South Africa
05.2022

High School Diploma -

Wendywood High School
Sandton, South Africa
12.2017

Skills

  • Identifying errors
  • Quality control measures
  • Database management proficiency
  • Online Research Techniques
  • Efficient Data Entry Methods
  • Data Entry Software Familiarity
  • Administrative Support
  • Information Verification
  • Teamwork and Collaboration
  • Microsoft Office
  • Microsoft Excel

Accomplishments

  • Hollard Insurance Australia
  • Africa stay
  • Data Entry
  • Calendar Management
  • Update data on Company System and make sure everything is accurate
  • Rebranding Documents
  • Assisted with Human resources Funations
  • Invoicing
  • Preparing documents for clients' holidays, e.g., flight tickets, bankletters, accommodation, travel insurance
  • I did this for a short period of 2 months
  • Data Entry Specialist/ Human Resources Administrator 2023
  • Travel Intern+27825712104lindadejager@worldonline.co.za
  • Linda De Jager
  • Phone:
  • Email :+27635561256
  • Thabo.Modiese@hollard.com.au
  • Thabo Modise
  • Phone:
  • Email :
  • Hollard Insurance Australia+27715387632, ROBIN-LEE2020
  • Department of Public Works Limpopo
  • Typing and compiling a database for approximately 8000 Curriculum Vitaereceived for a position of 10 field workers doing data entry.19 February 2021
  • South African Reserve Bank- Part Time31 March 2022
  • Compiling a key Registry for their new building in Centurion, Gauteng.

Additional Information

  • ABOUTM EC O NTACT

Languages

English
Advanced (C1)
Afrikaans
Intermediate (B1)

Timeline

Data Entry Officer/Human Resources Office Administrator

Hollard Insurance Australia
11.2022 - 06.2023

Travel Agent Intern

Africastay
09.2022 - 11.2022

Front Office Receptionist/Office Administrator/Data Capturer

SVS Visa Services
03.2018 - 03.2020

No Degree - Travel Management

UC San Diego Extended Studies

No Degree - Early Childhood Education

Varsity College

High School Diploma -

Wendywood High School
Robin Lee Noble