Dynamic manager with a proven track record at Robin, excelling in team leadership and operations management. Enhanced customer satisfaction through effective dispute resolution and strategic planning. Fostered professional development, resulting in improved team performance. Skilled in decision-making and dedicated to delivering high-quality service. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.