Roan Barnes

Versatile and motivated Operations Manager with 35 years’ experience in Casino Industry, SAPS, Security Industry, Law Enforcement at Management level. Proven working experience in controlling and monitoring of casino operations, Gaming licensees, investigations, CCTV Management and Security at Retail Malls. Sound knowledge of Casino Regulations, investigative tools, techniques, methodologies and approaches. Recognized for implementing, maintaining and managing a successful business continuity plan for the North West Gambling Board as well as Fidelity Security Service and for ensuring solid audit results by researching, developing and implementing a comprehensive internal audit program. Departmental Operational planning support, implication, monitoring and advising on achievements and strategies of the North West Gambling Board to Senior Managers and Board members. Also experience in Senior Management in the Security Industry in Retail. Overseeing a workforce of six hundred security officers. Working and monitoring the security systems at big Retail Shopping Malls. Building a network system to communicate with all relevant role players in executing planned events to the fall in line with the Organization Strat Plans and Objectives in clamping down on illegal gambling in the Province. Working hand in hand with the MEC to eradicate illegal gambling in the Province mainly on Spazza and Tuck shops. Hard-working Operations Manager with Thirty Five years (35) years of experience. Educated in OSHA safety requirements and experienced leading team of over Four Hundred (400) workers. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Managers position. Ready to help team achieve company goals. Hard-working Operations/Site Manager with 35 years of experience. Educated in OSHA safety requirements and experienced leading team of over 400 workers. Proficient in carpentry, flooring installation, concrete work, framing, cabinetry, painting, and forklift operation. Hard-working Site Manager with 35 years of experience. Educated in OSHA safety requirements and experienced leading team of over 400 workers. Proficient in carpentry, flooring installation, concrete work, framing, cabinetry, painting, and forklift operation. Versatile Operations and Site Manager oversees construction activities of assigned projects by observing and coordinating work of trade workers, negotiating agreement terms and obtaining permits. Safety-focused individual with advanced knowledge of site management processes and quality standards. Committed to efficiently completing all deliverables to support project goals.

• Was able to source illegal activities in the Province and built a good data basis to regulate who was in contact with whom, who owned operations, who the role players were and where illegal activities were taking place.
• Assisting in the RFA’S for the Sports Bets and Bingo Licences.
• Ensuring that Projects was launched with SAPS and Department of Justice, (Court Prosecutors) to eradicate illegal gambling at all Spazza and Tuck shops.
• Building a large information network that assist with the identifying of illegal gambling operations, provide owners information
• Arranging and participating in the confiscation of illegal Bingo Merry machines, destruction of such and ensuring that all such events are including local Newspapers and Radio stations. More that Three Hundred (300) machines confiscated alone in the last Financial year.
• Resolved major staff problems as well as crime problems at major Shopping Complexes under my jurisdiction.
• Started up a new project with Transnet for providing Security to their Railway Lines all over South Africa.
• Re trained all Supervisors and CCTV Control Operators to the highest standard possible.
• Ensure that all Staff that was not up to standard be replaced by competent persons
• Changed the structure of work to a more suitable way that was in line with the client’s requirements.
• All staff issues were resolved within the first month.
• Implemented various Action plans that was also used on a National basis for most of the Retail Shopping Centres covered by Fidelity.
• Addressed al outstanding HR issues which included, salaries, leave, sick leave, working hours ect
• Address the high crime rate at the Mall by implementing a change in working hours so that there were more Officers on duty during the high-risk time frames for crime
• Regular simulation drills with the staff to ensure what should be done during an Emergency situation.
• Assisting the Centre Management in planning and overseeing special events.
• Drafting of Emergency Evacuation plans.
• Ensuring that all Health and Safety rules are compiled and adhere to.
• Ensuring that all the equipment used on site are serviced and maintained on a regular basis to ensure the smooth running of the operation.
• Regular meetings with Staff to ensure that they are happy and resolve issues which is problematic at the time.
• Draft Disciplinary documents where a Staff member needs to be discipline.
• Attending Disciplinary Hearings for Staff.
• Attending CCMA case when Staff Members approached the CCMA.
• Assisting with SARS role out program to take over twenty-four (24) SARS Sites with a staff compliment of four hundred (400).
• Researched, developed and implemented a comprehensive internal audit program to establish what had to be done to achieve acceptable levels in terms of business requirements.
• Organisational transformation and change management including business transformation to ensure alignment between people, process and technology to ensure service performance.

• BBBEEE
• Health and Safety
• Special Weapons & Tactics
• Communication Skills
• Gathering and Managing of Crime Intelligence
• Analysing and Evaluation of Crime Tendencies
• VIP Protection training through SAPS
• Recruiting and Handling of Crime Sources / Agents and Contact Persons
• Planning and Execution of Special Operations
• Analysing of Reports and Statements
• Suicide Prevention
• FICA Training
• Report Writing Skills
• Industrial Relations
• Appraisal Skills
• Grievance and Discipline Handling for Managers
• Public Finance Management Act / (SAIGA) South African institute of Government
• White Collar Crime Summit
• Casino Management Systems
• Fire Arm Competency in Handguns as well as Shotguns
• Managing Risk On Job Training
• Pro-active Security Management
• Commercial and Industrial Analysing the Threat and Designing the System / CE Storey & Associates
• Labour Law / Mike Miles
• Fraud Identification and Investigation
• Forensic Interviewing Course Megaplan
• Law Enforcement Intelligence Unit National Training Seminar / USA
• Corporate Security & Fraud Conference
• Money Laundering Under the Financial Intelligence Centre Act and the New Terrorist Financing Reporting Obligations 2nd Chapter
• Health and Safety Training Updated
• Equity Training
• Broad-based Black Economic Empowerment Latest Version
• Auditors
• Ban the Crim (Criminal)
• Trustee Training Course / Liberty Life
• Knowledge of the BCEO Act
• Knowledge of the LRA
• Knowledge of the EE

• Gender: Male
• Nationality: South African
• Driving License: Code EB