

Dynamic and results-oriented professional with a proven track record in educational technology integration and strategic business management. Excelled in enhancing student engagement and literacy at Dannhauser Primary School, while also driving sales growth and customer satisfaction in a competitive business environment. Demonstrates exceptional leadership and problem-solving skills, with a commitment to continuous improvement and excellence.
Key Responsibilities:
SASAMS Administration: Managed and updated the South African School Administration and Management System (SASAMS), including learner registrations, attendance records, assessment data, and school reports.
Data Management: Captured and maintained accurate student and staff records, ensuring compliance with departmental requirements.
General Office Administration: Handled correspondence, filing, document preparation, and record-keeping to support school operations.
Financial Administration: Assisted with fee collection, processing payments, and maintaining financial records where applicable.
Learner Support Services: Assisted in processing admissions, transfers, and withdrawals, ensuring proper documentation and smooth transitions.
Assessment & Reporting: Generated progress reports, timetables, and statistical reports using SASAMS and other school management tools.
Communication & Coordination: Acted as a liaison between educators, parents, and the school management team by managing emails, calls, and in-person inquiries.
Inventory & Resource Management: Maintained records of school supplies, textbooks, and equipment, ensuring efficient distribution.
Support for Meetings & Events: Assisted in organizing school meetings, workshops, and events by preparing agendas, minutes, and necessary documentation.
Compliance & Confidentiality: Ensured all administrative processes adhered to school policies and government regulations while maintaining confidentiality of sensitive information.
Key Responsibilities:
Curriculum Delivery: Planned and delivered engaging English lessons aligned with the national curriculum, focusing on reading, writing, speaking, and listening skills.
Assessment & Evaluation: Designed and administered formative and summative assessments to monitor student progress and provide constructive feedback.
Differentiated Instruction: Adapted teaching strategies to accommodate diverse learning needs, including students with barriers to learning, gifted learners, and multilingual students.
Classroom Management: Maintained a structured, inclusive, and positive learning environment through effective classroom management techniques.
Interdisciplinary Learning: Integrated technology and cross-curricular activities to enhance language development and comprehension.
Student Support & Development: Provided academic support and mentorship to learners, fostering confidence and critical thinking skills.
Parental Engagement: Communicated regularly with parents and guardians regarding student progress, concerns, and achievements.
Administrative Duties: Maintained accurate records of attendance, assessments, and learner progress while preparing reports and portfolios as required.
Extracurricular Involvement: Facilitated literacy programs, reading clubs, or other extracurricular activities to promote a culture of learning.
Collaboration & Professional Development: Worked with colleagues, school support staff, and external professionals to implement inclusive education strategies and attended professional development workshops.
Key Responsibilities:
Business Operations: Managed day-to-day operations, ensuring efficiency in sales, customer service, and administration.
Financial Management: Handled budgeting, pricing, invoicing, and financial record-keeping to maintain profitability.
Sales & Marketing: Developed and implemented marketing strategies to attract and retain customers, including social media, promotions, and advertising.
Customer Relations: Provided exceptional customer service, building strong relationships and ensuring customer satisfaction.
Inventory & Supply Chain Management: Monitored stock levels, sourced suppliers, and ensured timely restocking of products.
Human Resources (if applicable): Recruited, trained, and supervised employees to maintain a productive work environment.
Strategic Planning: Identified business growth opportunities, analyzed market trends, and adjusted strategies accordingly.
Compliance & Administration: Ensured compliance with legal and regulatory requirements, including tax filings and business permits.
Key Responsibilities:
Curriculum Delivery: Planned and delivered engaging English lessons aligned with the national curriculum, focusing on reading, writing, speaking, and listening skills.
Assessment & Evaluation: Designed and administered formative and summative assessments to monitor student progress and provide constructive feedback.
Differentiated Instruction: Adapted teaching strategies to accommodate diverse learning needs, including students with barriers to learning, gifted learners, and multilingual students.
Classroom Management: Maintained a structured, inclusive, and positive learning environment through effective classroom management techniques.
Interdisciplinary Learning: Integrated technology and cross-curricular activities to enhance language development and comprehension.
Student Support & Development: Provided academic support and mentorship to learners, fostering confidence and critical thinking skills.
Parental Engagement: Communicated regularly with parents and guardians regarding student progress, concerns, and achievements.
Administrative Duties: Maintained accurate records of attendance, assessments, and learner progress while preparing reports and portfolios as required.
Extracurricular Involvement: Facilitated literacy programs, reading clubs, or other extracurricular activities to promote a culture of learning.
Collaboration & Professional Development: Worked with colleagues, school support staff, and external professionals to implement inclusive education strategies and attended professional development workshops.
Key Responsibilities:
Conducted outbound and inbound sales calls to promote and sell products/services.
Engaged with potential customers, identified their needs, and provided tailored solutions.
Met and exceeded sales targets through effective negotiation and persuasion techniques.
Maintained accurate records of customer interactions and sales transactions.
Provided excellent customer service, addressing inquiries and resolving concerns.
Followed company scripts, policies, and compliance regulations to ensure quality service.
Worked in a fast-paced environment, adapting to customer needs and business objectiv
Teaching & Education
Lesson Planning & Curriculum Development
Classroom Management & Student Engagement
Differentiated Instruction & Inclusive Education
Assessment & Progress Monitoring
Literacy & Language Development
Educational Technology Integration
Parental & Stakeholder Communication
Administration & Clerical Skills
SASAMS Data Management & Reporting
Student Record-Keeping & Documentation
Office Administration & Organization
Financial Administration & Invoicing
Scheduling & Time Management
Compliance & Confidentiality Handling
Sales & Customer Service
Outbound & Inbound Sales
Customer Engagement & Retention
Persuasive Communication & Negotiation
CRM & Call Centre Systems
Handling Customer Inquiries & Conflict Resolution
Meeting & Exceeding Sales Targets
Business Management & Entrepreneurship
Small Business Operations & Strategy
Financial Management & Budgeting
Sales & Marketing Strategies
Inventory & Supplier Management
Customer Relationship Management
Social Media & Digital Marketing
General Skills
Excellent Written & Verbal Communication
Problem-Solving & Critical Thinking
Teamwork & Collaboration
Adaptability & Multitasking
Attention to Detail & Accuracy
Leadership & Decision-Making