Rishalin Govender
I.T FIELD TECHNICIAN
Durban
Summary
I wish to grow my knowledge and experience within the IT Industry. Ultimately, I want to work as an I.T Engineer within an Industry that provides me with the ability to grow and expand my knowledge of the Engineering field. I am a fast learner and always willing to go the extra mile to get my work complete. I believe that a person with good communication skills and the ability to work with dedication and discipline are good assets to any company. I do believe that I have those exact skills and will be honoured to work in a company where I can show my true potential.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
11
11
Certifications
Work History
KZN ONSITE TECHNICIAN
GAAP POINT OF SALE
DURBAN
04.2023 - Current
- Troubleshooting client’s issues onsite
- Re-imaging of hard drives on and off site
- GAAP Point of sale setups and configurations
- Onsite hardware and software troubleshooting and replacement of equipment
- Onsite training to clients on how to use GAAP Point of sale software
- IP/Drive mapping
- IP setups
- GAAP internet Router setups
- Cabling of network points and termination of network cables
- Customer service and following company SLA
- Remote/telephonic assistance to clients via Remote access programs
SAMSUNG TECHNICIAN
COMPUTER REPAIRS TECHNOLOGIES
07.2016 - 04.2023
- Mainboard repairs
- Screen repairs
- Software updates
- Setting up phones
- Laptop repairs
SAMSUNG TECHNICIAN
IFIX REPAIR SPECIALIST (SAMSUNG)
01.2016 - 07.2016
- Customer service- customer facing
- Troubleshooting of issues on Samsung devices
- Software and Hardware repairs
- The company IFIX decided to only take iPhone contracts so as a Samsung technician I was moved to the Samsung head office
TECHNICAN
TM ELECTRONICS (SAMSUNG)
12.2014 - 01.2016
- Customer service- customer facing
- Troubleshooting of issues on Samsung devices
- Software and Hardware repairs
SUB CONTRACTOR
TEKON ENGINEERING
2 2013 - 6 2013
- Maintenance of electrical equipment
- Preparing of trenches and laying of power cables
- Installation of light current tools
- Servicing of Electrical tools
Education
Level 2 NCV certificate - Heavy Current and Light Current
COASTAL KZN COLLEGE
01.2010 - 01.2012
N2 Electrical Engineering - Electrical Engineering
ETHEKWINI COLLEGE
A+ COMPUTER TECHNICIAN - undefined
PC TRAINING AND BUSINESS COLLEGE
IT SYSTEMS ENGINEERING – NQF 5 - PC Engineering, Server Technology, Service Desk, Microprocessors, Basic Electronics, Network Engineering, System Software, Introduction to Information Technology, Introduction to Computers
RICHFIELD INSTITUITION OF TECHNOLOGY
IT PROFESSIONAL - CompTIA A+, CompTIA N+, CompTIA Server+, CompTIA Security+, Linux+, CCNA, CCNP, ITIL, VMware, MCSE 2016, MCSA 2016
IT ACADEMY
Skills
Microsoft skills
Team work
Customer service
Responsible
Communication
Problem solving
Critical Thinking
Leadership
Hard worker
Troubleshooting skills
Operating System Support
Remote Support
Printer Support
Network Connectivity
Wireless Networking
Hardware Installation
Websites
Certification
CompTIA A+
Personal Information
- Date of Birth: 12/30/91
- Driving License: Code 8
- Marital Status: Married
References
- Allen / Jeff, SAPREF, 031 902 5707
- Hemi, TM Electronics, 031 579 2719 / 083 287 8101
- Francois / Emily, iFix Repair Specialist, 031 584 7440
- Sanjay / Kavish, Computer Repairs Technologies, 031 569 2896
- Zain Hoosen, GAAP Point of Sale, 083 701 2732
Timeline
KZN ONSITE TECHNICIAN
GAAP POINT OF SALE
04.2023 - Current
SAMSUNG TECHNICIAN
COMPUTER REPAIRS TECHNOLOGIES
07.2016 - 04.2023
SAMSUNG TECHNICIAN
IFIX REPAIR SPECIALIST (SAMSUNG)
01.2016 - 07.2016
TECHNICAN
TM ELECTRONICS (SAMSUNG)
12.2014 - 01.2016
Level 2 NCV certificate - Heavy Current and Light Current
COASTAL KZN COLLEGE
01.2010 - 01.2012
SUB CONTRACTOR
TEKON ENGINEERING
2 2013 - 6 2013
N2 Electrical Engineering - Electrical Engineering
ETHEKWINI COLLEGE
A+ COMPUTER TECHNICIAN - undefined
PC TRAINING AND BUSINESS COLLEGE
IT SYSTEMS ENGINEERING – NQF 5 - PC Engineering, Server Technology, Service Desk, Microprocessors, Basic Electronics, Network Engineering, System Software, Introduction to Information Technology, Introduction to Computers
RICHFIELD INSTITUITION OF TECHNOLOGY
IT PROFESSIONAL - CompTIA A+, CompTIA N+, CompTIA Server+, CompTIA Security+, Linux+, CCNA, CCNP, ITIL, VMware, MCSE 2016, MCSA 2016
IT ACADEMY
CompTIA A+
CompTIA N+
CompTIA Server+
CompTIA Security+
Linux+
CCNA
CCNP
ITIL
VMware
MCSE 2016
MCSA 2016
Similar Profiles
Mpho BobejaneMpho Bobejane
Skills Trainer at GAAP Point Of Sale (Pty)Skills Trainer at GAAP Point Of Sale (Pty)
Hunter TackerHunter Tacker
Assistant Warehouse Manager at Point Of Sale Global ConceptsAssistant Warehouse Manager at Point Of Sale Global Concepts
Samuel Lee Alfaro JaramilloSamuel Lee Alfaro Jaramillo
MIMO´S TERRACINA PLAZA at Point of sale administratorMIMO´S TERRACINA PLAZA at Point of sale administrator