Summary
Overview
Work History
Education
Skills
Drivinglicense - Category
Personal Information
References
Languages
Timeline
Generic

RINAH MMOLA

Phalaborwa, Namakgale

Summary

As a seasoned Administrator and Housekeeping Expert with a solid nine-year tenure at Changing-Tides, I am excited to offer my extensive experience and steadfast dedication to excellence to your esteemed team. A 2013 graduate with a Higher National Diploma, I am deeply committed to professional development and eager to make a significant impact within your organization. My proven track record showcases my adaptability, exceptional performance, and consistent delivery of superior results in fast-paced settings. I am confident that together, we can reach new pinnacles of achievement. My core competencies include meticulous attention to detail, high accuracy in data management, the capacity to make critical decisions independently in complex scenarios, and advanced communication skills. Let's join forces to create a successful future. Self-motivated administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

22
22
years of professional experience

Work History

PASSENGER HANDLING AGENT

South African Airlink
02.2003 - 12.2004
  • Managed check-in & passenger service
  • Handled calls & drafted month-end reports
  • Coordinated meetings & airside operations.
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.

ADMINISTRATOR/HOUSEKEEPING

Changing-Tides
01.2021 - Current
  • Led office administrative support, emphasizing precise data entry and effective document management
  • Masterminded optimal employee rostering to enhance workforce productivity
  • Oversaw recruitment, training, and discipline of housekeeping personnel, guaranteeing exceptional service standards
  • Instituted structured staff timetables to meet business needs seamlessly
  • Delivered detailed reports to executives, reflecting departmental achievements and milestones
  • Managed payroll responsibilities with a commitment to accuracy and timeliness in employee payments.

Office Administrator

Changing-Tides
08.2016 - 04.2021
  • Data Capturing, Collecting reports, Monthly end Reports, Typing documents, Capturing petty cash, Doing follow up on payments, Registering new students, Capturing refunds, Liaison with bursaries, prepare contracts for suppliers, Analyze various reports and make recommendations to personnel, Drafting invoices, financial reports
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Reconciled account files and produced monthly reports.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

ADMINISTRATOR

Riverside Chuene Construction
01.2013 - 12.2014
  • Managed office admin & secretarial tasks
  • Prepared minutes & docs at 40-70 wpm
  • Coordinated travel & set up meetings
  • Handled calls, cash & stationery orders.

SENIOR CONSULTANT

South African Boledi Centre
02.2011 - 05.2013
  • Orchestrated seamless accommodation logistics for government dignitaries
  • Expertly managed both domestic and international flight bookings
  • Addressed and resolved a wide range of client inquiries
  • Produced comprehensive monthly reports
  • Efficiently screened incoming calls to optimize executive time
  • Issued travel tickets with meticulous attention to detail
  • Specialized in flight reservations and ticket issuance
  • Performed general administrative duties to support organizational efficiency
  • Maintained rigorous stock control to ensure resource availability.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Education

NATIONAL DIPLOMA -

Phalaborwa College
Phalaborwa, Limpopo
01.2013

Grade 12 -

Sebalamakgolo High School
Namakgale, Limpopo
01.1999

Skills

  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft word
  • Amadeus GDS

Drivinglicense - Category

Code 10, C1

Personal Information

  • Date of Birth: 06/16/1976
  • Nationality: South African

References

  • Cindy Bierman, Changing-Tides, 016 450 5800/079 906 3312, cindy@proroof.co.za
  • Fridah Pitjeng, Riverside Chuene Construction, 015 793 3681
  • Kabelo Letsoalo, South African Boledi Travel Centre, 015 296 316/071 072 7413
  • Mahlatse Rampyapedi, South African Airlink, 015 781 5823/078 627 2074, Email-Mrapyapedi@flyairlink.com

Languages

English
Bilingual or Proficient (C2)
Sepedi
Bilingual or Proficient (C2)
Afrikaans
Upper intermediate (B2)
Tsonga
Bilingual or Proficient (C2)
Sotho
Bilingual or Proficient (C2)
Zulu
Upper intermediate (B2)
Xhosa
Elementary (A2)
Venda
Intermediate (B1)

Timeline

ADMINISTRATOR/HOUSEKEEPING

Changing-Tides
01.2021 - Current

Office Administrator

Changing-Tides
08.2016 - 04.2021

ADMINISTRATOR

Riverside Chuene Construction
01.2013 - 12.2014

SENIOR CONSULTANT

South African Boledi Centre
02.2011 - 05.2013

PASSENGER HANDLING AGENT

South African Airlink
02.2003 - 12.2004

NATIONAL DIPLOMA -

Phalaborwa College

Grade 12 -

Sebalamakgolo High School
RINAH MMOLA