Service, caring and reliable person with experience in customer service, cleaning, problem solving. I am eager to learn, loyal and committed to doing any job to the best of my ability.
Overview
2
2
Languages
6
6
Certifications
11
11
years of professional experience
Work History
Restaurant Waiter
Mugg & Bean Total Tollas
11.2015 - Current
Delivered exceptional customer service in fast-paced dining environment.
Processed orders accurately using POS system, ensuring efficient service delivery.
Assisted in menu knowledge, enhancing guest dining experience and satisfaction.
Resolved guest concerns promptly, ensuring repeat patronage and loyalty.
Collaborated with kitchen staff to coordinate timely food preparation and delivery.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Trained new staff on operational procedures and customer service standards.
Maintained cleanliness and organization of dining area, contributing to positive atmosphere.
Cultivated warm relationships with regular customers.
Education
Grade 10 - undefined
Dr Viljoen Combined School
Bloemfontein
12-2010
Skills
Customer Service
food Service
cleaning
working in a team
Certification
Certificate in Waiter Service Nov 2015
References
Hans, Pretorius, 083 432 7839, Total energies, Bloemfontein