Rika Lotter

Responsibilities:

• (Example) Trained 3 interns on customer service and office procedures.
  
• (Example) Organized office transition from paper invoice to Quickbooks.
• (Example) Provided administrative support for the marketing department
  
  
• Cultivated interpersonal skills by building positive relationships with others
• Delivered services to customer locations within specific timeframes
• Developed strong communication and organizational skills through working on group projects
• Excellent communication skills, both verbal and written
• Managed time efficiently in order to complete all tasks within deadlines
• Identified issues, analyzed information and provided solutions to problems

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Corresponded with clients through email, telephone, or postal mail.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained confidentiality of information regarding clients and company.
• Assisted with onboarding new clients and securing paperwork completion.
• Managed multiple tasks and met time-sensitive deadlines
• Responded to inquiries from callers seeking information
• Assisted with onboarding new clients and securing paperwork completion
• Handled cash transactions and maintained sales and payments records accurately
• Provided clerical support to company employees by copying, faxing, and filing documents
• Corresponded with clients through email, telephone, or postal mail