Rika Hopkins
Finance Operations Manager
Gauteng
Summary
Business-minded Finance Manager promoting more than 20 years of expertise overseeing transactions and reconciling monthly financial reports. Highly collaborative individual with track record of effectively training and coaching staff members.
Offering confidence, team contribution and decision making skills. Forward-thinking and operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Detail-oriented team player with strong organizational skills.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Finance Operations Manager
Medscheme Holdings Pty Ltd
Gauteng
04.2005 - Current
- Ensure accurate financial records, including review of monthly reconciliations and management accounts are maintained. Manage resources to attain and maintain service level agreements.
- Worked on different schemes (Liberty/Fedhealth/Corporate Schemes and group finance with in the company.
- Manage expenses, costs and identify cost saving opportunities to support the department in achieving its financial goals and targets.
- Execute payments, authorisation of payments, administration of bank accounts and account reconciliations.
- Ensure preparation and finalisation of annual and monthly financial statements.
- Ensure preparation and finalisation of annual statutory returns complying with the regulatory body.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Encouraging growth in department through development of skills.
- Plan and implement operational changes within area of responsibility to respond to important external influences.
- Manage and review reconciliations and investments on a monthly basis to identify financial discrepancies where applicable. Taking corrective actions on any deviations.
- Ensure Annual Financials complies with IFRS standards.
- Collaborate with Board of Trustee members and Principal Officers.
- Analysing and identification of financial trends.
- Collaboration with different departments in order to streamline processes.
- Facilitated software integration to streamline accounting and financial processes.
- Driving Improvements within department to smooth processes.
- Prepare and manage budgets to effectively drive reduction in costs.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Adhere and upheld of strict compliance with regulatory bodies.
- Compiling reports including statistics for leadership for informed decision-making.
- Manage operational performances of the team as per Human Capital framework and policies.
- Support transformation through valuing diversity and stay true to values of company.
- Coordinate year-end audits with internal/external and ISO audits.
- Staff one on ones and performance are monitored on a monthly basis.
Junior Data Analyst/Administrator
Medscheme Holdings Pty Ltd
Gauteng
05.2002 - 03.2005
- Providing and collecting and storing data on various topics and behaviors
- Processing, designing, and presenting data in useful ways
- Applying statistical and analytical techniques to examine data and identify patterns and trends
- Answering specific questions or solving problems with data
- Conducting analysis and developing reporting capabilities
- Logging g and assigning of calls
PA/Assisted in Finance Department
IMS Health
Gauteng
04.1998 - 04.2002
- Strengthened communication skills through regular interactions with others.
- Marketing - Assisted with Focus groups studies.
- Assisted with any market related queries.
- Acting as point of contact between managers/executives/clients.
- Handling requests and queries appropriately.
- Translation of questionnaires.
- Preparing powerpoint presentations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Organized and detail-oriented with strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Finance - Assisted with paying of accounts/creditors/online banking/query resolution
PA to Broker
Boland Bank
Gauteng
04.1997 - 03.1998
- Answered inquiries and provided information to broker representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Preparing legal documentation/client correspondence.
- Prepared contracts and related documentation according to strict standards.
- Conducted day-to-day office management.
- Diary co-ordination.
- General administrative duties.
Service Clerk/Accounts
Nedbank
Gauteng
04.1994 - 03.1997
- Maintained and organized service reception area and checkout counters.
- Rotated between back office duties/reception duties and teller duties.
- Assisting incoming customers and answered questions about available services.
- Serving clients as teller - Accepting payments, deposits.
- Produced high-quality communications for internal and external use.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence.
- Managed and assisted with client correspondence.
Education
Certificate - LSS (Lean Six Sigma)
Udemy Academy
Gauteng/South Africa 09.2020 - 09.2021
Certificate - Harvard ManageMentor
Harvard Business Publishing
Gauteng/South Africa 02.2012 - 02.2013
Honors Degree Financial Management - Financial Management
University of South Africa
Gauteng/South Africa 05.2008 - 05.2009
Bachelor of Commerce - Financial Management - Financial Management
University of South Africa
Gauteng/South Africa 09.2002 - 09.2005
Certificate - Basic Bookkeeping
Damelin Education Group
Gauteng/South Africa 09.2003 - 09.2004
Certificate - Practical Bookkeeping
Damelin Education Group
Gauteng/South Africa 08.2004 - 08.2004
Skills
Written and interpersonal communication
Performance reviews
Financial analysis
Skilled in Software Applications
Coaching and training
KPI management
Recruitment
Coaching and mentoring
Client management
Effective leader
Staff training/development
Financial Management/Accounting/Reporting
Financial budgeting and Forecasting
Business Development
Timeline
Certificate - LSS (Lean Six Sigma)
Udemy Academy
09.2020 - 09.2021
Certificate - Harvard ManageMentor
Harvard Business Publishing
02.2012 - 02.2013
Honors Degree Financial Management - Financial Management
University of South Africa
05.2008 - 05.2009
Finance Operations Manager
Medscheme Holdings Pty Ltd
04.2005 - Current
Certificate - Practical Bookkeeping
Damelin Education Group
08.2004 - 08.2004
Certificate - Basic Bookkeeping
Damelin Education Group
09.2003 - 09.2004
Bachelor of Commerce - Financial Management - Financial Management
University of South Africa
09.2002 - 09.2005
Junior Data Analyst/Administrator
Medscheme Holdings Pty Ltd
05.2002 - 03.2005
PA/Assisted in Finance Department
IMS Health
04.1998 - 04.2002
PA to Broker
Boland Bank
04.1997 - 03.1998
Service Clerk/Accounts
Nedbank
04.1994 - 03.1997