Rifumo Nyathi

· Processing invoices (accounts payable/receivable)

· Payroll administration

· Employee onboarding and offboarding

· Maintaining employee records (HR systems)

· Payroll support and benefits administration

· Handling HR queries (leave, policies, contracts)

· Recruitment coordination

· Data capturing and document management

· Reporting and KPI tracking

· Track employee attendance, timekeeping, and shift patterns

· Ensure correct allocation of labour to tasks or departments

· Monitor overtime and ensure it’s justified and controlled

· Measure output per worker or team (e.g., units produced per hour)

· Identify inefficiencies, delays, or underperformance

· Compile daily, weekly, or monthly labour reports

· Maintain records of labour costs, hours worked, and productivity metrics

· Work with supervisors to optimize staffing levels

· Use timekeeping systems, ERS software, or spreadsheets to track labour data

· Ensure data accuracy and resolve discrepancies

• Sourced and attracted candidates through multiple recruitment platforms, talent pipelines, and channels.
• Conducted telephonic and virtual screening to assess candidate suitability.
• Performed in-person interviews, evaluating skills, experience, and cultural fit.
• Shortlisted qualified candidates and presented recommendations to hiring managers.
• Coordinated and managed the onboarding process for successful hires.
• Maintained accurate recruitment records and compiled weekly progress reports.
• Communicated application outcomes, including delivering regret notifications professionally.
• Met recruitment targets and deadlines in a fast-paced environment.
• Engaged with candidates both face-to-face and via virtual or telephonic channels to ensure a positive candidate experience.

• Targets and talking to applicants in person, as well as virtually or telephonically.
• Screening through CVs.
• Weekly reporting.
• Selecting appropriate applicants and scheduling interviews.
• Continuously growing and adding to the current database.
• Typing of selected applicants' CVs.
• Conducting interviews.
• Performing reference checks.
• Developed and maintained strong relationships with clients, understanding their unique requirements and providing tailored recruitment solutions.
• Performing background, ITC, and criminal checks, etc.
• Regret of applicants.
• Sourcing suitable candidates and briefing them on the opportunities offered by the client.
• Managing the process through the interview to offer stage, and beyond.
• Negotiating pay and salary rates, and finalising arrangements between client and candidate.
• Offering CV, interview, and general career advice.
• Networking to build business information that can be converted into commercial opportunities.

• Provide administrative support to the HR manager and the department in terms of recruitment, onboarding and induction of employees, training and development, employee and labour relations, as well as remuneration and administration.
• Assist with the typing of job specifications and advertisements for both internal and external vacancies.
• Assist with screening and shortlisting the candidates.
• Arrange verification, and references.
• Assist with the typing of regret letters to unsuccessful candidates.
• Prepare the onboarding pack for the new employees (i.e. personal information forms, medical aid application forms, pension fund application forms, and employee handbook.
• Prepare the personnel file and ensure that all necessary documentation, such as copies of CV, ID, qualifications, and certificates, are filed.
• Create clock number for the new employees.

• Review and screen CVs received from job advertisements. Conduct reference, probity checks, and background checks on short-listed candidates and provide feedback to the relevant recruiter.
• Conduct telephonic screenings or interviews with candidates depending on their level and specification.
• Book and coordinate the logistical arrangements for the recruitment process (interviews, meeting rooms, etc.). Serve as a key contact for candidates throughout the attraction, interview, and offer stages.
• Perform administrative tasks. Deliver on service level agreements made with clients, and internal and external stakeholders, in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within the area of responsibility.

• Recruitment Administration.
• Sourcing of CVs from Taleo, Career Junction, and LinkedIn.
• Setting up interviews.
• MIE (background) checks.
• Issue a letter of intent to the candidate.
• Obtain employee reference checks.
• Requisition of contracts.
• Sending an offer to the candidate.
• Compiling recruitment packs.
• Issuing contracts to the candidates.
• Requesting dummy payslips.
• Interfacing candidates on Taleo.
• Log the new joiner's electronic forms to TSS.
• Make constant follow-ups with IT.
• Talent Administration.
• Counsellor allocations.
• Exit interviews.
• Probation Meeting.
• Service line induction.
• Maternity work-back agreement.
• Study assistance.
• FWA Agreement.
• Transfer addendums.
• Information processing.
• New Joiners/Leavers spreadsheet.
• Compiling retention data.
• Presentations are missing the timesheet report.

• Welcoming customers.
• Understanding the customers.
• Answering customer queries.
• Advising customers on new products.
• Resolving customer queries.
• Assisting customers with opening accounts.

• Greeted and assisted all in-store customers.
• Met and often exceeded promotional sales goals.
• Made sure all shelving is fully stocked, properly displayed, and correctly labelled.