Ricky Ross
Corporate Services & Ops | HR, OHS, Compliance
Fourways
Summary
Dynamic and results-driven Director with over a decade of experience in leading and managing large teams. Expertise in delivering projects on time and within budget while implementing best business practices to drive operational excellence. Skilled in problem-solving and managing cross-departmental projects, with a strong focus on regulatory compliance, administration, and implementation. Proven track record of fostering positive relationships with senior management, staff, and customers, leveraging strong leadership skills to propel organizational growth and success.
Experienced with corporate operations, team leadership, and process optimization. Utilizes strategic planning to enhance efficiency and productivity. Track record of effective stakeholder communication and engagement.
Overview
14
14
years of professional experience
Work History
Corporate Services Director
Green Riders
07.2022 - 09.2025
- Leading a team of 100+ people.
- HR Management, OHS and ICT Compliance
- Inventory Management, cost-effectiveness strategy implementation
- Progress reporting, invoicing and aging
- Client on-boarding and relationship management
- Executive Committee Board Strategic planning and meetings
- Departmental KPI Planning and budgeting.
- New business tendering and proposal creation.
- Project management
- Developed and implemented strategic initiatives to optimize operational efficiency within corporate services.
- Managed vendor relationships to ensure compliance with service level agreements and quality standards.
- Coordinated training programs to enhance staff competencies and improve service delivery.
- Led cross-functional teams to streamline corporate processes, improving productivity and reducing redundancies.
Operations Director
Pathway cycles
10.2020 - 06.2022
- Similar to Green Riders above
- Streamlined operational workflows to enhance efficiency across all departments.
- Implemented inventory management systems to optimize stock levels and reduce costs.
- Developed training programs for staff to improve operational performance and safety compliance.
- Led cross-functional teams to drive process improvements and increase productivity.
Head of Department (ICT)
Re-Solve consulting
06.2018 - 09.2020
- Leading the ICT Department.
- Asset, purchase, ticketing, crisis and systems management.
- Team and project management
- Streamlined departmental processes to enhance operational efficiency and reduce turnaround times.
- Led cross-functional teams in implementing strategic initiatives to improve service delivery.
- Developed and executed training programs for staff, fostering skill development and team cohesion.
- Analyzed performance metrics to identify areas for improvement and drive strategic decision-making.
- Managed departmental budgets, ensuring adherence to financial objectives and resource allocation.
Founder
SA Tutors
03.2012 - 11.2015
- New business and department development
- Staff hiring and training.
- Client relationship, sales and business management
- Developed and implemented comprehensive tutoring programs tailored to diverse student needs.
- Led a team of tutors to enhance instructional strategies and improve student outcomes.
- Established partnerships with local schools to expand service offerings and reach new clients.
- Analyzed student performance data to refine tutoring methods and identify areas for improvement.
- Conducted training sessions for new tutors to ensure consistency in teaching practices.
- Managed administrative tasks, including scheduling, billing, and student progress tracking.
Education
LLB - LAW
Regenesys Business School
Sandton, South Africa 04.2001 -
High School Diploma -
St Stithians College
Bryanston, South Africa 04.2001 -
Skills
Certified in Scrum and Agile practices
Project execution management
Operational streamlining
Analytical problem-solving
Project execution and management
Proficient in legal framework evaluation
Compliance and risk oversight
Strategic planning
Relationship building with stakeholders
Meticulous attention to detail
Goal oriented
Service quality management
Accomplishments
- Raised R30+ million for a start-up
- Founded multiple start ups and lead to profitability
- Chairman of the board of trustees for an estate
- Article in Forbes 30-Under-30 Magazine
Forbesafrica.com/tag/warrick-ross/
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Timeline
Corporate Services Director
Green Riders
07.2022 - 09.2025
Operations Director
Pathway cycles
10.2020 - 06.2022
Head of Department (ICT)
Re-Solve consulting
06.2018 - 09.2020
Founder
SA Tutors
03.2012 - 11.2015
LLB - LAW
Regenesys Business School
04.2001 -
High School Diploma -
St Stithians College
04.2001 -