Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Riccardo Grobler

Riccardo Grobler

Operations Supervisor
Kempton Park

Summary

Accomplished Senior Operations Supervisor with a proven track record at Bridgewater Logistics, enhancing operational efficiency and customer satisfaction. Expert in logistics and staff supervision, I've significantly improved supplier relationships and resource allocation. Known for quick learning and problem-solving, I excel in dynamic environments, always prioritizing safety and compliance.

Overview

6
6
years of professional experience
4
4
Certifications
2
2
Languages

Work History

Senior Operations Supervisor

Bridgewater Logistics / Toll Global Forwarding
Gauteng - Kempton Park
01.2024 - Current
  • Established strong relationships with suppliers/vendors which led to timely deliveries and better pricing options.
  • Managed budgetary responsibilities, ensuring optimal allocation of resources to achieve operational excellence while minimizing expenses.
  • Ensured compliance with industry regulations and safety standards through continuous monitoring and enforcement.
  • Maximized resource utilization by reallocating personnel during peak periods or when demand fluctuated significantly from day-to-day operations needs.
  • Managed daily operations, ensuring quality control measures were in place to maintain high standards of customer service and product delivery.
  • Coordinated cross-departmental communication to facilitate seamless project execution, ultimately improving overall company efficiency.
  • Led a team of 8+ employees, fostering a collaborative work environment to achieve departmental goals and meet deadlines.
  • Reported issues to higher management with great detail.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Toll Ref: National warehouse manager

Ricardo Da Chuna

0833888365

Operations Supervisor

Bridgewater Logistics/DHL Express
Gauteng - Kempton Park
01.2020 - 01.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Assistant Bar Manager

Bridge Cafe
Gauteng - Kempton Park
10.2019 - 01.2020

Kept bar presentable and well-stocked to meet customer needs.

  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Ensured compliance with all local licensing requirements related to alcohol sales/service as well as other pertinent laws regulations.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Bar Manager

Chanel Engelbrecht

0765911728

Pool Attendant

Riaan Pools
Gauteng - Vereeneging
01.2019 - 10.2019
  • Collaborated with other staff members to ensure efficient operations and a positive guest experience.
  • Enhanced pool safety by enforcing pool rules and regulations diligently.
  • Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.

Education

Gr12 -

Vereeniging Gimnasium
Vereeneging
2018

Skills

Quick learner

Logistics expertise

Customer Relations

Problem solving

Inventory coordination

Staff supervision

Project management

Incident management

Warehouse management

Performance reporting

Word and excel experience

Operations troubleshooting

Certification

Forklift license

Timeline

Senior Operations Supervisor

Bridgewater Logistics / Toll Global Forwarding
01.2024 - Current

Operations Supervisor

Bridgewater Logistics/DHL Express
01.2020 - 01.2024

Assistant Bar Manager

Bridge Cafe
10.2019 - 01.2020

Pool Attendant

Riaan Pools
01.2019 - 10.2019

Gr12 -

Vereeniging Gimnasium
Riccardo GroblerOperations Supervisor