Riaano Arendse

Design, Manufacturing, Marketing, Distribution and Folding of Corrugated Cartons

• Monitor and maintain LAN,WLAN and WAN
• Troubleshoot network issues
• Maintain and administer on-premises servers, email services, and other business-critical applications
• Design, deploy, and maintain the company's network infrastructure
• Manage switches, firewalls, and other network devices
• Monitor server performance, resource utilization, and uptime
• Provide technical support and troubleshooting assistance to end-users
• Collaborate with software vendors and third-party providers to implement upgrades, patches, and enhancements
• Develop, implement, and enforce IT security policies and procedures
• Manage the procurement process for IT hardware, including desktops, laptops, servers, printers, scanners, and other equipment,
• Maintain an inventory of IT assets, including hardware and software licenses
• Provide user training and develop training materials to educate employees on IT systems, software applications, and best practices
• Lead or participate in IT projects, such as system upgrades, migrations, and implementations
• Collaborate with cross-functional teams and departmental stakeholders to understand their IT needs and requirements
• Troubleshoot network-related incidents, service outages, and performance degradation, diagnosing and resolving issues
• Troubleshoot root cause analysis of network incidents and implement corrective measures
• Maintain a comprehensive inventory of all IT assets, including hardware (such as servers, desktops, laptops, printers, networking equipment) and software licenses.
• Plan and execute the deployment of IT assets,
• Implement a regular maintenance schedule for IT assets, including firmware updates, patches, and hardware inspections
• Provide technical support and troubleshooting assistance to address hardware/software issues, repair or replace defective components

Design and Manufacture World Class Agricultural Machinery

• Provide technical support for desktops, laptops, printers, scanners, and other hardware devices used by employees
• Provided professional services and support in a dynamic work environment.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Troubleshooting system and network problems, diagnosing and solving hardware or software faults.
• Providing technical support to end-users
• Setting up new user accounts and profiles and handling password issues
• Install, configure, and troubleshoot software applications relevant to the company's operations, including software for design purposes and manufacturing software for production management.
• Monitor and maintain local area networks (LANs), ensuring connectivity and optimal network performance.
• Troubleshoot network issues, such as connectivity problems, slow performance, or hardware malfunctions.

Linux and Windows Based Software Solutions for Independent Pharmacies, used for Dispensing, Inventory Management and Point Of Sale

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Troubleshooting system and network problems, diagnosing and solving hardware or software faults
• Install, configure, and maintain the pharmacy management software on both Linux and Windows platforms
• Ensured seamless integration with existing systems and third-party applications.
• Provide technical support to pharmacy staff and end-users, addressing inquiries and resolving issues promptly.
• Troubleshoot software problems, including dispensing errors, inventory discrepancies, and POS issues
• Providing technical support to end-users either face-to-face, over the phone or via email.