Summary
Overview
Work History
Education
Skills
References
Hobbies - Running
Certification
Accomplishments
Work Availability
Work Preference
Quote
Software
Languages
Interests
Websites
Timeline
AccountManager
Riaan Van Der Berg

Riaan Van Der Berg

Junior Assistant General Manager
Cape Town,Western Cape

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities.

Overview

11
11
years of professional experience
3
3
years of post-secondary education
4
4
Certificates

Work History

Junior Assistant General Manager

Town Lodge Bellville
Cape Town, South Africa
03.2024 - Current
  • Delivered services to customer locations within specific timeframes.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Assistant General Manager

City Lodge Hotel Group - RLCTIA
Cape Town
10.2020 - 02.2024
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Mentored and motivated team members to achieve challenging business goals.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Oversaw computer database and physical filing systems.
  • Managed budget implementations, employee evaluations.
  • KPMG Audit of 100%

Front Office Coordinator

City Lodge Hotel Group - RLKBY
Kimberly
10.2017 - 09.2020
  • Inventoried and ordered office supplies to maintain availability of products.
  • Handled office supply orders and inventorying.
  • Sorted, opened and routed mail and deliveries to meet business requirements.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Collected, sorted and distributed mail and prepared mail, messages and courier deliveries
  • Participated in KPMG Audit of 94%

Reception Night/Auditor

City Lodge Hotel Group - TLG
George
06.2013 - 09.2017
  • Performed nightly updates to room charges and rates.
  • Balanced hotel accounts and resolved discrepancies.
  • Set up and entered financial data into spreadsheets using Microsoft Excel.
  • Performed daily inventory for keys and linens and detailed information in audit reports.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
  • Maximize occupancies to 100%

Education

Advanced Diploma - Hospitality

City & Guilds
South Africa
01.2017 - 12.2017

Diploma - Hospitality

City & Guilds
South Africa
01.2016 - 12.2016

High School Diploma -

Jim Fouché High School
Bloemfontein
01.2008 - 12.2008

Skills

    Training and development background

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References

Gericke Visser - 044 803 4000

Liezel Vernon - 021 948 7990

Johan Prinsloo - 021 943 7303

Hobbies - Running

Love the outdoors and to run with my wife.

Certification

City & Guilds - Advanced Diploma

Accomplishments

  • Supervised team of 25 staff members.
  • KPMG Audit of 100%
  • FCS Audit of 95%
  • Collaborated with team of 25 in the development of being paperless.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionTeam Building / Company Retreats

Quote

"Train people well enough so they can leave. Treat them well enough so they don't want to."
Sir Richard Branson

Software

Lodgix

Microsoft Office

Email

Languages

English
Bilingual or Proficient (C2)
Afrikaans
Advanced (C1)

Interests

Running

Reading

Quality Time

Timeline

Junior Assistant General Manager

Town Lodge Bellville
03.2024 - Current

Assistant General Manager

City Lodge Hotel Group - RLCTIA
10.2020 - 02.2024

City & Guilds - Advanced Diploma

08-2018

Front Office Coordinator

City Lodge Hotel Group - RLKBY
10.2017 - 09.2020

Advanced Diploma - Hospitality

City & Guilds
01.2017 - 12.2017

City & Guilds - Diploma

09-2016

Diploma - Hospitality

City & Guilds
01.2016 - 12.2016

City & Guilds - Certificate

10-2015

Reception Night/Auditor

City Lodge Hotel Group - TLG
06.2013 - 09.2017

National Matric Certificate

12-2008

High School Diploma -

Jim Fouché High School
01.2008 - 12.2008
Riaan Van Der BergJunior Assistant General Manager