Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
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Riaan Jansen

Riaan Jansen

Surgical Representative
Cape Town,Western Cape

Summary

Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.

Overview

11
11
years of professional experience

Work History

Surgical Representative

Werkomed
Cape Town
07.2023 - Current

Job Description:

Position Overview:

  • Development : and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Clinical Proficiency : having a deep understanding of surgical procedures, tools, and techniques allowing me to assist our surgeons seamlessly during procedures and ensure that everything is prepared and organized for the best possible patient recovery.
  • Effective Communication : Building strong communication skills to collaborate affectively liaising between our surgical teams, vendors, and hospital staff, ensuring that all necessary resources and equipment are readily available and to have a clear and concise communication reducing potential delays and complications during surgeries
  • Problem-Solving Abilities : quickly identify potential challenges and find solutions on the spot
  • Team Collaboration : I am a true team player who fosters a collaborative environment in the operating room. I work seamlessly with surgeons, nurses, and support staff, creating a cohesive and efficient surgical team that ultimately benefits patient recovery.
  • Continuous Learning : I am committed to professional growth and stays updated on the latest advancements in surgical technology and techniques. As well as to Leadership and developing a growth mindset. My dedication to continuous learning is a testament to my desire to provide the highest standard mentoring others too
  • Managed inventory: to provide customers with access to products in high demand.
  • Hygiene : Frequently inspected production area to verify proper equipment operation.

Loanset Controller

Smith And Nephew Pty Ltd
Cape Town
01.2020 - 04.2023

Job Description:

Position Overview:

As the Loanset Controller, I played a pivotal role in the efficient functioning of the medical implant and instrument logistics/operations. My responsibilities extend across several critical areas:

  • Inventory Management : I excelled in overseeing the picking, packing, and shipping of implants and medical instruments for various cases from different departments within our facility of supply chain and operation. My meticulous attention to detail ensures that the right equipment reaches the right place at the right time, contributing significantly to the seamless operation of our surgical teams.
  • Third-Party Logistics (3PL) Management : as part of going the extra mile, I demonstrated strong leadership and organizational skills in managing our 3PL courier drivers to ensure that deliveries are made efficiently and on time, maintaining a reliable supply chain that is essential for the success of our medical procedures.
  • Theater Assistance : I would go above and beyond my primary responsibilities by actively participating in surgical procedures when needed. my willingness to step into the operating room and assist where necessary underscores my commitment to the highest standards of patient care as well as teamwork
  • Professional Development : I have been proactive in pursuing my 70/20/10 development plan, which includes achieving certifications relevant to my many roles. My commitment to ongoing learning and professional growth is commendable and aligned perfectly with my commitment to excellence.

Medical Driver

My Courier Sub Johnson And Johnson Medical Devices
Cape Town
01.2017 - 11.2019

Job Description:

Position Overview:


Receive medical equipment (sterile / nonsterile) such as implants and instruments and understand instructions from the healthcare facility.

  • Ensure that medical item/s are securely and hygienically stored in the delivery vehicle.
  • Verify that the documentation corresponds to each item and that that all documentation is credible and accurate.
  • Ensure the punctual collection and delivery of medical equipment from the healthcare facility and follow theatre delivery protocols.
  • Confirm that recipients sign delivery receipts and designations are verified.
  • When necessary, assemble and disassemble medical devices. ▪ Ensure the safety of each item delivered.
  • Log distance and maintenance information on the company logbook.
  • Accurately count and take inventory of medical items to be collected or delivered.
  • Gain extensive experience in theatre protocols/CSSD and systems such as SAP and JDE.

Catering Manager

Cafe Quencha/CPUT
Cape Town
01.2013 - 11.2017

Job Description:


Position Overview: As a former Catering Manager at Cafe Quencha/CPUT, I possess a diverse skill set and a proven track record that aligns perfectly with the requirements of the position at Chapman's Seafood in an FMCG (Fast-Moving Consumer Group) environment. My experience in managing a busy café and catering operation has equipped me with the necessary skills to excel in a similar role at Chapman's Seafood.


Key Responsibilities and Achievements:


  • Operational Management: At Cafe Quencha/CPUT, I successfully oversaw daily operations, including menu planning, food preparation, and service coordination. This experience has prepared me to efficiently manage the fast-paced FMCG environment at Chapman's Seafood
  • L eadership: I managed a diverse team of kitchen staff, servers, and catering personnel, ensuring a high level of professionalism and teamwork. My leadership skills and ability to motivate teams align with the requirement to lead and inspire staff at Chapman's Seafood. .
  • Customer Service Excellence: I prioritized customer satisfaction and consistently received positive feedback on service quality. My dedication to delivering exceptional customer experiences aligns with the customer-centric approach required in the FMCG environment
  • Begetting and Financial Management: I was responsible for budget development, cost control, and financial reporting. My experience in managing budgets and optimizing cost-efficiency will contribute to the financial success of Chapman's Seafood
  • Health and Safety Compliance: I maintained strict adherence to health and safety regulations, ensuring a safe and hygienic working environment. My commitment to safety aligns with the FMCG industry's emphasis on food safety standards
  • Event Planing and Catering: I organized and executed catering services for various events, showcasing my ability to manage large-scale events and meet customer demands for special occasions—a valuable skill for Chapman's Seafood.

Conclusion:

My experience as a Catering Manager at Cafe Quencha/CPUT has equipped me with the skills, knowledge, and a strong work ethic necessary for excelling in a similar role within the fast-moving consumer grou (FMCG) environment at Chapman's Seafood. I am excited to bring my expertise in operational management, team leadership, customer service, budgeting, and event planning to contribute to the success of Chapman's Seafood.

Education

Certification of Completion -

Smith And Nephew

NOSA College

LEADERSHIP IDENTITY - Organizational Leadership

Execonline
01.2022 - 2022.06

CPD -

SMITH AND NEPHEW

PROJECT MANAGEMENT INSTITUTE

Skills

Contract negotiations

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Interests

Cycling, Team Building, Reading, Photography

References

Marvin Shaw (MBA)

Supply Chain Manager 

Cape Town  

+21 (0) 76 151 7156 

marvin4shaw@gmail.com 


shamiegh.rylands@smith-nephew.com 

Shamiegh Rylands
Supervisor
Smith and Nephew
Cape Town
+27 (0) 21 550 9400
+21 (0) 83 265 8687
shamiegh.rylands@smith-nephew.com
Manivasan Munsamy
Team Leader
Johnson and Johnson Medical Devices Pty Ltd
Cape Town
+27 (0) 21 514 8632
+21 (0) 71 492 9417
mmunsamy@its.jnj.com

Timeline

Surgical Representative

Werkomed
07.2023 - Current

LEADERSHIP IDENTITY - Organizational Leadership

Execonline
01.2022 - 2022.06

Loanset Controller

Smith And Nephew Pty Ltd
01.2020 - 04.2023

Medical Driver

My Courier Sub Johnson And Johnson Medical Devices
01.2017 - 11.2019

Catering Manager

Cafe Quencha/CPUT
01.2013 - 11.2017

Certification of Completion -

Smith And Nephew

NOSA College

CPD -

SMITH AND NEPHEW

PROJECT MANAGEMENT INSTITUTE
Riaan JansenSurgical Representative