Delisiwe Cynthia Hlongo

• Develop and Support Transnet Port Terminals GCOS system that handles Bulk ,break-bulk, Vehicles and Containers commodities.
• Communicate with all Transnet Port Terminals clients(Internal and external).
• Gather business systems requirements and analyze the gathered requirements to determine the feasibility of implementing them.
• Designed, planned and implemented new systems functionalities to improve efficiency.
• Perform unit testing, module testing and full testing.
• Maintenance and support of the GCOS system and enhancement.
• Identify areas for modifications in existing system and subsequently developing the enhancements to existing system to improve productivity.
• Adhere to development and system deployment guidelines and produce system documentation for developed functionalities.
• Work closely with other developers , business analyst and database administrator.
• Train GCOS users on existing functionalities and new functionalities.
• Communicate with all Transnet Port Terminals operations at an IT & Operational management levels on Applications System policies and procedures.
• Address and fix complex system bugs.
• Compliance to IT governance and auditors by providing monthly audit documentation and evidence.
• Participate in Transnet Bargain Council sitting to witness and provide GCOS evidence on the logs of the transactions which took place, so that senior management can make decisions on how to deal with the systems fraudulent cases.
• Sharing knowledge and training new GCOS team members.

• Act as the of contact for all project participants (internal and external stakeholders).
• Schedule regular meetings and record decisions (e.g. assigned tasks and next steps).
• Prepare and provide documentation to internal teams and stakeholders.
• Conduct project risk analyses sessions .
• Track project cashflows in collaboration with project manager and project management head of department.
• Monitor project progress and adders potential issues during project management office daily meetings.
• Provide necessary information and documentation to internal teams and key stakeholders.
• Create and update project workflows.
• Compile and present weekly and monthly project progress report.
• Prepare project Steering Committee pack and distribute to Steering Committee members before the meeting.
• Facilitated project Steering Committee meeting and record the decisions , action items and next steps.

• Assist in the development, review, and documentation of IT policies, procedures, standards, and guidelines. This could include policies related to information security, data management, IT service management, and technology acquisition.
• Compliance Monitoring where I supported in monitoring and enforcing compliance with IT policies and regulatory requirements.
• Assist in identifying, assessing, and mitigating IT-related risks to the organization's assets, operations, and reputation.
• Collaborate with internal or external auditors to facilitate IT audits and assessments. This may include gathering evidence, conducting interviews, and documenting findings to ensure compliance and identify areas for improvement.
• Assist in managing relationships with IT vendors and service providers. This could involve evaluating vendor contracts, assessing vendor performance, and ensuring compliance with contractual agreements and service level agreements (SLAs).
• Support in developing and delivering training programs and awareness campaigns to promote understanding of IT governance principles and practices across the organization.
• Maintain accurate and up-to-date documentation of IT governance activities, including policies, procedures, reports, and action plans. Assist in preparing regular reports and presentations for management and stakeholders.
• Collaborate with colleagues from IT, legal, compliance, risk management, and other departments to promote a culture of collaboration and accountability for IT governance objectives.