Rhandzu Maphophe
Operational Manager: Biokinetics And Rehabilitation
Johannesburg
Summary
Diligent Caregiver focused on providing optimal support to employees through personalized assistance and care required to manage diverse medical conditions. Caring, organized and friendly with excellent interpersonal skills. Develops tailored care plans meeting unique needs of employees. Passionate about providing clients with high-quality care to improve quality of life through Wellness initiatives. . Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Highly skilled and enthusiastic professional with more than 13 years of experience managing operations in patient-centric medical offices. Contribute to high-volume Health Wellness practices by providing exceptional customer service. I am Goal-driven Qualified and Registered Biokineticist with the Health Professional Council of South Africa. I am a well-versed in providing advocacy training and managing employees to provide exceptional customer services. Highly organized and hardworking with excellent planning and program management skills. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a Hardworking and passionate job seeker with strong organizational skills eager to occupy the Assistant Director: Employee, Health and Transformation REFNO:S010/2024 position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Wellness Care Manager
Umvoti Wellness
01.2007
- Fitness and Wellness promotion in corporate environment (at Rand Water as an external service provider) Coordinating and Facilitating Employee Wellness Programs Preventive Medicine: Health talks presentations & Lifestyle change workshops, Running physical exercises and Wellness days in the workplace, Managing on-going health awareness campaigns throughout the year (aligned with the National Health awareness calendar)
- Implementation of “Vuka South Africa Move for Your Health” at Rand Water (2008) Facilitating Resilience and Wellness Programme (Debriefing) for Social Workers (2007 – 2009 Eastern Cape Department of Social Development Training Wellness Champions at Rand Water on “planning Advocacy Workshops” Implementation of Executive Wellness Program Implementation of wellness concepts with specific focus on Physical Wellness Health intervention programs for employees with chronic diseases of lifestyle Conducting Health Risk Assessment for employees and prescribing Health Intervention Programs Responding to Request for Proposal for Employee Assistance Program (EAP) and Employee Health and Wellness Programs for Tenders
Operational Manager: Biokinetics and Rehabilitation – Region C
City of Joburg
7 2021 - Current
- Plan, Manage and Monitor all operations of the Biokinetics Centre including assessment and evaluation of the member’s physical health
- Oversee, lead and support effective and efficient data collection, management and use regarding the Biokinetics centre performance
- Management of the membership administration for the centre
- Direct and control the key performance indicators and outcomes of personnel in the Biokinetics centre
- Stakeholder management through internal and external customer focused service delivery Evaluation – To obtain general family and personal Health history to determine the risks and limitations of exercise to the individual Monitor heart rate and blood pressure during multistage workloads Measurement of blood pressure and other physiological responses before, during and after exercise Lung function, glucose tests Measurement of flexibility and muscle strength, power and endurance Evaluation of body composition Postural assessment Sport and sport injury assessment Sports performance and participation Orthopaedic referral assessments Exercise program prescription – Individual program Prescription and training of the individual Monitoring – Monitor (patients/members) the execution of exercises Supervision of patients/members and athletes while performing exercises Re-evaluation – To monitor the progress of individual fitness levels and to adjust to the programs as necessary Employee Wellness – Conducting Health Risk Assessments for employess and prescribing customized and individualized exercise programs as well as other health intervention programs
- Education – Inform and educate individuals on the Importance of living healthy lifestyles, through health awareness and informative health education sessions
- Facilitating Community Outreach Programs
Senior Biokineticist – Region C
City of Joburg
12.2010 - 06.2021
- Evaluation – To obtain general family and personal Health history to determine the risks and limitations of exercise to the individual Monitor heart rate and blood pressure during multistage workloads Measurement of blood pressure and other physiological responses before, during and after exercise Lung function, glucose tests Measurement of flexibility and muscle strength, power and endurance Evaluation of body composition Postural assessment Sport and sport injury assessment Sports performance and participation Orthopaedic referral assessments Exercise program prescription – Individual program Prescription and training of the individual Monitoring – Monitor (patients/members) the execution of exercises Supervision of patients/members and athletes while performing exercises Re-evaluation – To monitor the progress of individual fitness levels and to adjust to the programs as necessary Employee Wellness – Conducting Health Risk Assessments for employees and prescribing customized and individualized exercise programs as well as other health intervention programs
- Education – Inform and educate individuals on the Importance of living healthy lifestyles, through health awareness and informative health education sessions
- Facilitating Community Outreach Programs
Vitamin Assistance
Dischem Pharmacies
05.2010 - 11.2010
- Advising customers about the different vitamins
Education
BA Honours Biokinetics -
University of the Western Cape (UWC)
B A Sports and Exercise Science - undefined
University of the Western Cape (UWC)
B Comm Hons Industrial and Organisational Psychology - undefined
University of South Africa (UNISA)
B Comm Industrial and Organisational Psychology - undefined
University of South Africa (UNISA)
Khanyisa Education Centre
Skills
Patient Education
Treatment management
Excellent and Creative and innovative skills
Excellent Collaborative and teamwork skills
Ability to work independently and under pressure
Excellent interpersonal relations and skills
Excellent organizational skills
Excellent presentation and project management skills
Finely tuned leadership and supervisory skills
Well-developed mediating, negotiating and conflict management skills
Ability to deal with people from all walks of life
Computer literate (Word, Excel, PowerPoint, Outlook, Access, Publisher)
Excellent planning and organizational skills
Highly self-motivated and ability to motivate others
Highly disciplined, dedicated, enthusiastic and hardworking
Enjoy learning new methods and ideas and putting them into daily practice
Deadline Orientated and Accuracy
Quality Improvement
Vital Sign Monitoring
Clinical Documentation
Care Quality Assessments
Resource Utilization
Workflow Coordination
Service Coordination
Medical chart documentation
Policy Adherence
Case assessments
Referral management
Patient education and counseling
Training and mentoring
Staff Management
Employee Supervision
Team building
Employee Performance Evaluations
Analytical Thinking
Basic Life Support for Health Care Providers (BLS)
Health Information Systems
Data Analysis
Professionalism
Written Communication
Clinical Staff Management
Leadershippositions
- Chairperson of Health Committee (Evangelical Presbyterian Church)
- Treasurer of Hector Peterson Residence House Committee (UWC)
Specialcourses
- First Aid Level Two (St John Ambulance) - 2006
- A Certificate in conducting Outcome-Based Assessment NQF Level 5, US ID 115753 - 2008
- Ergonomics Skills Development: Fundamental Principles of Ergonomics - 2008
- Customer service - 2011
- Project Management – 2013
- Computer literacy - 2013
- Health and Safety (OHASA) – 2015
- Introduction to Aquatic Rehabilitation Techniques (UJ) – 2019
- Developmental Baby Massage (Life Baby) - 2019
Skillsknowledgeattributes
- Excellent analytical, coordinating and problem-solving skills
- Excellent communication (verbal & written) and report writing skills
- Excellent and Creative and innovative skills
- Excellent Collaborative and teamwork skills
- Ability to work independently and under pressure
- Excellent interpersonal relations and skills
- Excellent organizational skills
- Excellent presentation and project management skills
- Finely tuned leadership and supervisory skills
- Well-developed mediating, negotiating and conflict management skills
- Ability to deal with people from all walks of life
- Office Administrative skills
- Computer literate (Word, Excel, PowerPoint, Outlook, Access, Publisher)
- Excellent planning and organizational skills
- Pays attention to detail
- Highly self-motivated and ability to motivate others
- Highly disciplined, dedicated, enthusiastic and hardworking
- Enjoy learning new methods and ideas and putting them into daily practice
- Deadline Orientated and Accuracy
Personal Information
- Ethnicity: African
- Health Status: Excellent
- Gender: Female
- Nationality: South African
- Driving License: Code B (8)
- Marital Status: Married
Criminalrecords
None
References
1. Contact person : Ms Thandi Thabethe (City of Joburg Region C Health)
Position Held : Manager: Admin and Biokinetics
Contact No : 011 761 0235 / 081 522 7770 ThandiweT@joburg.org.za
2. Contact person : Mr T Motsepe(City of Joburg Region C Health)
Position Held : Regional Health Deputy Director (RHDD)
Contact No : 011 761 0257 / 083 421 9405
TebogoMot@joburg.org.za
3. Contact person : Mrs Vicky Mkhize (Umvoti Wellness)
Position Held : Managing Director
Contact No : 082 0817308
vmkhize@umvotiwellness.co.za
Languages
Xitsonga
Timeline
Senior Biokineticist – Region C
City of Joburg
12.2010 - 06.2021
Vitamin Assistance
Dischem Pharmacies
05.2010 - 11.2010
Wellness Care Manager
Umvoti Wellness
01.2007
Operational Manager: Biokinetics and Rehabilitation – Region C
City of Joburg
7 2021 - Current
BA Honours Biokinetics -
University of the Western Cape (UWC)
B A Sports and Exercise Science - undefined
University of the Western Cape (UWC)
B Comm Hons Industrial and Organisational Psychology - undefined
University of South Africa (UNISA)
B Comm Industrial and Organisational Psychology - undefined
University of South Africa (UNISA)
Khanyisa Education Centre
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