Reuben Itumeleng Phala
President Park
Summary
I am a South African citizen male born on the 26 November 1981, in possession of a code 10 driver's license and have completed a BA degree specializing in Applied Psychology in the Professional Context.
Accommodating and warm individual possessing strong observational skills, conflict management skills, exceptional interpersonal and communication skills, and in-depth understanding of human behavior. Client-centered professional seasoned with extensive background in screening and interviewing patients to identify underlying health issues.
Accomplished Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
11
11
years of professional experience
18
18
years of post-secondary education
Work History
Manager
Ascendis Health
07.2014 - 12.2022
- My daily responsibilities include the following: Order Processing and Staff Management, Payment Processing, Customer Management, Customer Care, Reporting, Banking
- Maintained professional, organized, and safe environment for employees and patrons
- Developed and maintained relationships with customers and suppliers through account development
- Managed and motivated employees to be productive and engaged in work
Order Clerk Consultant
Sportron International
Pretoria
09.2011 - 06.2014
- My daily responsibilities include the following: Ensure that customers informed of expected delivery dates, Manage customer query resolution process, Inform customers by mail or telephone of order information, Administrative duties such as filing, mailing, and faxing, Direct patient care, housekeeping, maintenance abilities and companion, Data capturing, Report writing, Ensure that invoices and all relevant shipping documents are prepared.
- Managed over 50 customer calls per day.
- Implemented quality control measures, cross-checking orders against packing slips before shipment confirmation.
- Ensured compliance with industry regulations through diligent record-keeping practices including proper storage/file maintenance procedures if applicable per case basis specific requirements set forth within said guidelines/regulatory frameworks governing
- Reduced order errors by diligently reviewing all details before submitting to the fulfillment department.
Education
BA Honours Sociology - Sociology
University of South Africa
Pretoria, South Africa 06.2022 - 06.2024
Postgrad Sociology (NPD) - Sociology
University of South Africa
Pretoria 03.2022 - 03.2022
BA - Health Sciences and Social Services, Applied Psychology for Professional Context
University of South Africa (UNISA)
Pretoria, South Africa03.2022
HIV/AIDS Care & Counselling
University of South Africa (UNISA)
Pretoria, South Africa 04.2001 - 04.2017
Mabothe Secondary School
Skills
Strong administrative skillsundefined
Personal Information
- ID Number: 8111265725082
- Citizenship: South African
- Date of Birth: 11/26/81
- Gender: Male
- Driving License: Code 10
References
- Petro Scheun, Centre Manager, 072 633 4455, gerber.petro@gmail.com
- Alida Van Der Westhuizen, Centre Manager, 083 282 2234, Alida@atlantismotors.co.za
- Dr Elna Steenkamp, Mentor, (012) 3620485, 082 565 3083, steenem@intekom.co.za
Timeline
BA Honours Sociology - Sociology
University of South Africa
06.2022 - 06.2024
Postgrad Sociology (NPD) - Sociology
University of South Africa
03.2022 - 03.2022
Manager
Ascendis Health
07.2014 - 12.2022
Order Clerk Consultant
Sportron International
09.2011 - 06.2014
HIV/AIDS Care & Counselling
University of South Africa (UNISA)
04.2001 - 04.2017
BA - Health Sciences and Social Services, Applied Psychology for Professional Context
University of South Africa (UNISA)
Mabothe Secondary School
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