Reuben Bokaba
Visual Merchandising
Karenpark
Summary
Dynamic retail professional with a proven track record in sales and marketing, dedicated to driving sales goals and enhancing customer satisfaction. Exceptional interpersonal skills foster strong customer relationships, resulting in increased loyalty and repeat business. Expertise in utilizing POS software streamlines operations and elevates the overall shopping experience. Committed to delivering outstanding service while consistently achieving organizational objectives and contributing to team success.
Overview
20
20
years of professional experience
1
1
Language
Work History
Flagging our Future Exhibition
01.2014
- Welcome and greet visitors
- Take the visitors around the exhibition
- Answering visitors’ enquiries about the art works
- Maintain a clean, organised and comfortable environment
- Making sure the visitors experience is a positive one
- Keep a watchful eye for theft or mishandling of the art works
Retail Sales Assistant/ Acting inside VM
Old Khaki
02.2022 - Current
- Offer world-class customer service.
- Implement and launch promotions
- Floor walks and Weekend recoveries.
- Style and iron floor and windows mannequins.
- Swat’ing (Sell what is available today)
- Informed on any current sales, rewards programs or promotions
- Process payments, selling products both in store and via Omni Channel.
- Maintaining outstanding store condition and visual merchandising standard
Freelance Designer
Self-Employed
03.2018 - 05.2022
- Pattern Making
- Manual Grading
- Custom making garments
- Altering garments
- Drying and surface manipulation
- Print & surface design
- Designing fabric for digital printing
- Sourcing materials
- Invoices
Retail Sales Assistant (Festive Season)
Old Khaki
11.2021 - 01.2022
- Offer a World-class customer service.
- Maintain a clean, organised and comfortable environment
- Be attentive to customers and answers all their questions
- Restock items that are running low, full size curve replenishment.
- Ensure customers are well informed on any current sales, rewards programs etc
- Process payments
- Maintaining outstanding store condition and visual merchandising standards
Make up Assistant
Buster and Bella
10.2017 - 10.2017
- Applying make- up on the actors
- Applying colour corrector to hide tattoos on the actors
- Assist the actors to fit wigs and hairpieces
- Style hair according to make up
- Apply touch ups as necessary
- Ensure make up looks natural and well applied under different lighting
- Match skin colour-to-colour palettes to determine best looks
- Work quickly and accurately under pressure
Retail Sales Assistant
Peter Alexander, Canberra
04.2016 - 10.2016
- Greet Customers and make them feel welcome
- Maintain a clean, organised and comfortable environment
- Be attentive to customers and answers all their questions
- Restock items that are running low
- Keep a watchful eye for theft or mishandling of merchandise
- Ensure customers are well informed on any current sales, rewards programs etc
- Ensuring high levels of customer satisfaction through excellent sales service
Internship – Wardrobe Department
Cirque du Soleil (Quidam), Canberra
12.2015 - 12.2015
- Pressing garments and fabrics
- Cutting fabrics
- Repairs
- Minor machine repairs
- Painting shoes
- Organising and sorting costumes
- Looking after the costumes between takes or scenes
- Mending and altering items
- Packing and unpacking costumes and accessories
- Cleaning, steaming and ironing
Graduation Exhibition
Australian National University, Canberra
11.2015 - 12.2015
- Welcome and greet visitors
- Take the visitors around the exhibition
- Answering visitors’ enquiries about the art works
- Maintain a clean, organised and comfortable environment
- Making sure the visitors experience is a positive one
- Keep a watchful eye for theft or mishandling of the art works
Retail Sales Assistant
Tressle, Canberra
02.2013 - 07.2013
- Ascertain customers’ needs and wants
- Ensure high level of customer satisfaction through excellent sales service
- Welcome and greet customers
- Process payments
- Answering customer’s enquiries or passing then on to the appropriate department
- Giving information and helping to solve customer’s problems
- Making sure the visitors experience is a positive one
- Styling
- Visual Merchandising
Internship
Vintage 66
11.2011 - 02.2012
- Pressing garments and fabrics
- Cutting fabrics
- Sourcing materials
- Pattern making
- Manual Grading
- Mood boards and storyboards
- Design Feedback
- Designing
Promoter – SA Tourism
South African High Commission, Canberra
11.2005 - 01.2009
- Attend Africa Festival in Sydney and assist with distribution of pamphlets and promoting South African Tourism
Education
Certificate in Craft Enterprise - Make up & special Effects, NQF 4
Oakfields College
Year 12 Certificate - National Senior Certificate, NQF 4
Narrabundah College
Cabin Crew Licensing Training - undefined
EPT AVIATION TRAINING
06.2019
Personal Development and Empowerment Course - undefined
EPT Aviation Training Pty (Ltd)
06.2019
Bachelor of Design Arts - Textile, NQF 7
Australian National University
01.2015
Advanced Diploma of Design - Fashion Design, NQF5
Canberra Institute Technology
01.2013
Skills
Visual merchandising
Processing payments
Punctuality
Cash handling
Merchandise display
Sales expertise
Customer service
Dispute mediation
Awards and Achievements
Minister for Art, Joy Burch MLA Chief Ministers Award 2014, Canberra, Australia: Flagging our Future Exhibition, Certificate 11 in-Applied Fashion Design and Technology (NQF 2) – 2010, Gold Medal- Australian Acrobatics Gymnastics Championship – 2010, Year 10 Certificate (Telopea Park School) – 2008, Gold Medal – Science Investigate – 2008, Award in Application to Studies Science Year 10 – 2008, Competencies Certificate in Information Technology – Year 10 – 2008
Timeline
Retail Sales Assistant/ Acting inside VM
Old Khaki
02.2022 - Current
Retail Sales Assistant (Festive Season)
Old Khaki
11.2021 - 01.2022
Freelance Designer
Self-Employed
03.2018 - 05.2022
Make up Assistant
Buster and Bella
10.2017 - 10.2017
Retail Sales Assistant
Peter Alexander, Canberra
04.2016 - 10.2016
Internship – Wardrobe Department
Cirque du Soleil (Quidam), Canberra
12.2015 - 12.2015
Graduation Exhibition
Australian National University, Canberra
11.2015 - 12.2015
Flagging our Future Exhibition
01.2014
Retail Sales Assistant
Tressle, Canberra
02.2013 - 07.2013
Internship
Vintage 66
11.2011 - 02.2012
Promoter – SA Tourism
South African High Commission, Canberra
11.2005 - 01.2009
Year 12 Certificate - National Senior Certificate, NQF 4
Narrabundah College
Cabin Crew Licensing Training - undefined
EPT AVIATION TRAINING
Personal Development and Empowerment Course - undefined
EPT Aviation Training Pty (Ltd)
Bachelor of Design Arts - Textile, NQF 7
Australian National University
Advanced Diploma of Design - Fashion Design, NQF5
Canberra Institute Technology
Certificate in Craft Enterprise - Make up & special Effects, NQF 4
Oakfields College