SAP AIP 500
Hi, I’m
Rethabile Mpho Nyoni
Internal Sales Supervisor
Pretoria
Summary
Organized simultaneous office functions and direct administrative personnel to meet needs of office professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.
Overview
11
years of professional experience
7
Languages
Work History
Ariston South Africa T/A Heattech Geysers
Sales Administrative Supervisor
Job overview
- Managing the sales order receipts email inbox and dissemination to the correct capturer of orders
- Processing of product orders
- Processing invoices for all sales transactions
- Administration: with special consideration to filing of sales orders and POD's (proof of delivery) in full
- Working closely with Operations team
- Supporting the sales force with general operations to help reach the team's objectives
- Generate Daily sales reports and Open Order Reports to Management
- Handling phone calls from customers and / or Sales Agents & handling these in a professional manner
- Communicating internally important feedback from customer
- Computes price and any appropriate discounts
- Handles customer complaints
- Prepares contracts and invoices as well as Pro-forma invoices and quotes
- Verifies customer information is correct and up-to-date
- Check customer account for credit and outstanding payments
- Informs customer of shipping date and any possible delays
- Notifies appropriate department of order and shipping date
- Monitors system for any variances in pricing and customer conditions and reports these to the respective Line Manager
- Reviews orders for accuracy and completion
- Strives to sell customer additional merchandise
- May be required to send daily sales order reports to key functions such as Logistics / Sales Manager / Finance departments
- Communicate via various mediums such as but not limited to, e-mail, telephone and in person with external customers as well as the Sales Agents and / or Direct Sales representatives of the organization
- Work towards Sales targets that have been set for the company by ensuring all orders are captured timeously
- PowerPoint presentation to the Ariston Group of Senior Managers each month end, focusing on the KPI's, internal issues resolutions and next challenges that the organization need to prepare for in terms of the sales department.
Ariston South Africa T/A Heattech Geysers
Sales Administration Specialist and POD Clerk
02.2018 - Current
Job overview
- Administrator in the Sales Department
- Customer interaction and supply chain
- Take orders and inputting in the supply chain software
- Order entry clerk
- Using order processors database to input and trace orders
- Check inventory to make sure requested products are available
- Handling customer complains
- Preparing contracts and invoices as well as proforma's invoices and quotes
- Verifies customer information is correct and up to date
- Checking customer accounts for credits and outstanding payments
- Informing clients of shipment dates and possible delays
- Monitoring system for any variances in pricing and customer conditions and reporting to respective line management
- Reviewing orders for accuracy and completion
- Selling customers additional merchandise
- Filing and adhoc
- Sending daily pivot reports to key functions, such as logistics, sales and finance departments
- Always working towards reaching SLA's
Heunis Steel Rainwater Goods
Production Administrator
09.2015 - 12.2017
Job overview
- Data: receiving production papers from foremen to create production reports
- Reporting on targets and scrap created in the warehouse
- Daily stock reporting Report daily on all clocking for all employees, this includes reporting on absenteeism's, late comings and any discrepancies
- Programming of all clock cards
- Receiving of new employees, imputing them on the system on IXP220 program
- First contact for an IOD (Injury on duty), assisting an injured person, reporting IOD's to RMA
- Reporting on time and attendance and applications for leave
- Creating the Executive Department monthly report
- General printing and posting of information for the warehouse staff
- Assisting with pay slip queries
- Assisting with requests for salary advances
- Handing out of pay slips
- Relieving the receptionist.
MIE
Verifications Consultant (Temp vacancy)
10.2014 - 05.2015
Job overview
- Background screening for qualifications which include verifying the validity of qualifications National Tertiary qualifications
- This includes the University of Johannesburg, the University of Pretoria and other colleges within the country (South Africa)
- Tertiary qualifications which include verifying the validity of qualifications for multiple Universities which include the University of South Africa, The University of Witwatersrand, The University of Cape Town
- Verifying International qualifications, Universities like Cape University of Peninsula, Washington University
- Verifying high school qualifications
- Normally matric and NQR qualifications that amount to matric
- Investigating on behalf of individual clients the validity of their prospective employers' qualifications
- Follow ups on suppliers
- Follow up on client queries.
City of Johannesburg, Region D, Municipality
Administrative Assistant (Intern)
02.2014 - 07.2014
Job overview
- Assist in identifying key stakeholders in the region
- Maintaining the regional stakeholder database
- Maintaining regular stakeholder interactions
- Assisting in company campaigns
- Participating in a variety of forums to keep abreast of regional developments
- Promoting regional activities, initiatives, services and projects.
Insurance Learning Academy (Nouveau Consulting)
Administrative assistant
02.2013 - 01.2014
Job overview
- Answering of incoming calls to the office Switchboard Diary Management Attending to clients and learners attending training Assisting clients and learners regarding program information and related issues
- General office assistance tasks Providing course information to prospective learners and RPL candidates Stock taking Registration of learners Requesting invoicing of learners
- Preparation of training material for facilitators Preparation of training resources and venues Preparation of attendance registers Booking of learner examinations Learner Support Updating of learner results Sending feedback to learners Reporting of activities and progress to management
- Capturing and updating information on the CRM and other related electronic programs
- Ensuring that all processes, procedures, policies and systems are efficient and effective
- Identifying gaps or developmental areas and making suggestions to management on how things would go rather better, quicker and smarter
- Other related OD-ETDP functions that may be requested from me.
Capstan cc
Secretary
1 2011 - 12.2012
Job overview
- Booking of conference venues
- Managing Directors office switchboard
- Minute Taking
- Customer Relations Management and SAP system operations
- Printing and managing Directors diary
- General office and administrative duties
- Printing and delivering payslips, entrance cards and securing unauthorised areas before closing time
- Stock taking
- Reporting of activities and progress to management
- Field work e.g
- Visiting clients and handing out gifts, brief clients of new opportunities offered by the business.
Education
Hoërskool Hercules
National Senior Certificate
University Overview
- English
- Life Orientation
- Afrikaans
- Accounting
- Math's (lit)
- Business
- Computer
UNISA-University of South Africa
International Freight Management & Administration
University Overview
- PRFM0-1N
- PRFM0-2P
- PRFM0-3Q
- PRFM0-4R
UNISA-University of South Africa
LLB (Incomplete)
Skills
Personal Information
- Criminal Record: None
- Date of Birth: 11/14/90
- Nationality: South African
- Driving License: Code 8
Ethnic Group
Black
References
- Daisy Tshabalala, HR Manager, Capstan cc, 011 986 0005
- Hellen Mokwena, Human Resources, Noveau Consulting (Insurance Learning Academy), 012 665 3465/073 187 2569
- Lerato Makwe, Executive Secretary: Stakeholder Management, City Of Johannesburg (Municipality Region D Jabulani), 011 986 0229/083 328 0769
- Allerice Wells, Team Leader, MIE, 012 644 4000/081 270 7282
- Daleen Schutte, Sales Manager, Heunis Steel Rainwatergoods, 012 372 0021
- Ola Tokosi, Ariston Thermo - Ariston SA (Heattech Geysers), 010 745 9911 / 082 681 8005
Software
SAP AIP 700
MS OFFICE
SAGE EVOLUTION
Timeline
Sales Administration Specialist and POD Clerk
Ariston South Africa T/A Heattech Geysers
02.2018 - Current
Production Administrator
Heunis Steel Rainwater Goods
09.2015 - 12.2017
Verifications Consultant (Temp vacancy)
MIE
10.2014 - 05.2015
Administrative Assistant (Intern)
City of Johannesburg, Region D, Municipality
02.2014 - 07.2014
Administrative assistant
Insurance Learning Academy (Nouveau Consulting)
02.2013 - 01.2014
Sales Administrative Supervisor
Ariston South Africa T/A Heattech Geysers
Secretary
Capstan cc
1 2011 - 12.2012
Hoërskool Hercules
National Senior Certificate
04.2008
UNISA-University of South Africa
International Freight Management & Administration
04.2014
UNISA-University of South Africa
LLB (Incomplete)
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