Public Speaking
Rethabile Maseko
Sales Marketer And Student
Johannesburg
Summary
Aspiring Doctor and Business enthusiast. Dedicated Marketeer with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Hardworking employee enthusiastic about learning Marketing field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Vivacious individual well-educated in determining customer needs based on personal features and other customer preference related factors. Offering in-depth knowledge of cash register operations, EDI and graphics software. Attentive listener with excellent multitasking, communication and organizational abilities.
An excellent candidate because I bring a vibrant youthful touch in everything I do as well as I'm driven focused and always aim to complete or compete to previous standards. My motto in life is a slang saying “Go harder!!!!!! Go harder than the effort you produced yesterday! Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration. Bilingual with fluency in English and IsiZulu. Accomplished Sales Representative with career history marked by numerous sales awards, recognition and recommendations. Track record of exceeding sales, service and client quotas. Successful experience as leader and mentor to junior sales professionals. Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales.
Overview
4
4
years of professional experience
15
15
years of post-secondary education
Work History
Personal Assistant
Legae Peresec
Johannesburg
01.2021 - 02.2022
- Online saleswoman
- Bookkeeping, customer care reviews based on their accounts
- Personal errands
- Picking up laundry, food collection and delivery of company files
- Networking and marketing
- Promotions of the company product systems, promoting Easy Equities and organizing company functions for promotions and company connect.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Collaborated in cloud environments such as Trello and Google Workspace.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Arranged domestic and international travel plans and itineraries.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
- Attended meetings, took notes and tracked action items.
- Used discretion when handling confidential information.
- Sourced and ordered office equipment and supplies.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Served as point of contact between clients and managerial staff.
Sales representative
Nuskin
Johannesburg, Cape Town, Durban
02.2020 - 12.2020
- Online saleswoman - had to be well spoken and very concise - Worked in a team reached our target for almost every week
- Achieved Sales Gold level (meaning I had about 120 people working under me) - Organize functions and team building outings with executives and fellow teammates
- Public Speaking or motivational Mondays-whereby Monday afternoon I would motivate my team via Zoom due to Covid Restrictions at the time, speak to ±400 people weekly
- Also, Regular promotions and recruiting of fellow team mates also required me to speak to over 400 people weekly about the company.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Minimized process lags through strategic sourcing and customer expectation management.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Revitalized product revenues to over R1500 in one year.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
- Implemented brand marketing and sales campaigns.
- Expanded customer base and boosted profit within product line.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Increased sales by offering advice on purchases and promoting additional products.
- Automated contact management system, resulting in better client organization and goal alignment.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Trained and mentored new sales representatives.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Set up calendar with customer birthdays and other special events for personal touch.
- Exceeded goals for new accounts in single sales cycle.
- Retained excellent client satisfaction ratings through outstanding service delivery.
General Manager
Mvhuso Bar and Grill
Johannesburg
04.2017 - 01.2019
- Started as a waitress and received a promotion in 2018 as a head waitress
- In mid-year 2018 I received a raise and a promotion as a general manager
- Prepared annual budgets with controls to prevent overages.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system.
- Utilized enterprise risk management software to improve operational insight and planning.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Introduced new methods, practices and systems to reduce turnaround time.
- Managed budget implementations, employee evaluations and contract details.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Identified trends in customer marketplaces to develop valuable solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Deliveries
- Customer service such as take orders, keep their spaces clean and comfortable.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Education
Curro Aurora Private School
02.2008 - 12.2019
High School Diploma -
Abbott's College
Northcliff, Johnnesburg South Africa 05.2020 - 05.2020
Bachelor of Science - Biomedical Sciences
Pearson Institute /Eduvos University
Johannesburg, South Africa 05.2021 - Current
First Aid And BSL Training - First Aid And BSL Training
The Apprentice Doctor
Johannesburg, South A Frica 03.2017 - 06.2018
Skills
Code 10 RSA LICENCECreativityLeadershipOrganizationProblem solvingTeamworkInterpersonal SkillsMarketing skillsPublic speakingEntrepreneurship
Errands
Filing and data archiving
Travel administration
Childcare experience
Social media savvy
Isizulu
Afrikaans
English
Extensive vocabulary
Time management
Project planning
Public relations background
Housekeeping
Administrative support
Personal training and coaching
Driving
Interests
Music
Performance
Public Relations
Can drive a Truck, Car and bus.
I trained with a truck and car for my drivers license. Ever since only driven a truck occasionally to transport livestock home. I drive a car on a regular basis to travel to school and back to my apartment or for other travel related uses.
Timeline
Bachelor of Science - Biomedical Sciences
Pearson Institute /Eduvos University
05.2021 - Current
Personal Assistant
Legae Peresec
01.2021 - 02.2022
High School Diploma -
Abbott's College
05.2020 - 05.2020
Sales representative
Nuskin
02.2020 - 12.2020
General Manager
Mvhuso Bar and Grill
04.2017 - 01.2019
First Aid And BSL Training - First Aid And BSL Training
The Apprentice Doctor
03.2017 - 06.2018
Curro Aurora Private School
02.2008 - 12.2019