Renisha Moodley
Business Development Consultant
Kempton Park
Summary
Focused Business Development Representative adept at proposal development, market research and documentation. Enthusiastic people person with methodical but flexible approach.
Experienced with identifying growth opportunities and building strategic partnerships. Utilizes negotiation and market analysis to drive business initiatives. Track record of leveraging client relationships and strategic planning to achieve business objectives.
Offering excellent communication and problem-solving abilities, ready to learn and thrive in dynamic business environment. Brings foundation in market analysis and ability to quickly grasp industry trends and customer needs.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Business Development Consultant
Dotsure
Johanessburg
01.2025 - Current
- Elevated client engagement levels through regular communication updates and strategically planned touchpoints.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Increased client base by identifying new business opportunities and developing strategic partnerships.
- Developed customized solutions for clients, resulting in enhanced customer satisfaction and retention.
- Met with current clients to assess needs and develop improvement plans.
- Arranged potential client contacts, cultivated relationships, and followed through all service needs.
- Implemented data-driven decision-making processes that informed resource allocation and prioritization of business opportunities.
- Conducted market research and analyzed industry trends to inform business development strategies.
- Achieved targeted revenue growth by implementing effective sales strategies and tactics.
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
- Devised business plan outlining concise and actionable targets and sales goals.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Streamlined internal processes to improve efficiency, enabling the team to focus on revenue-generating tasks.
- Mentored junior team members, cultivating a culture of continuous improvement within the organization.
- Enhanced brand visibility and reputation through strategic marketing initiatives and partnerships.
- Tailored product development efforts to meet specific client needs, enhancing customer satisfaction.
- Conducted in-depth market analysis to inform and pivot business development strategies effectively.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Reception Manager
Terrace Road Veterinary Hospital
Johanessburg
11.2020 - 12.2024
- Assisted in hiring, training, and mentoring of new staff members, fostering a collaborative work environment focused on excellent customer service
- Developed strong relationships with local businesses and vendors, creating valuable partnerships that benefited both parties
- Demonstrated adaptability during peak seasons or staffing shortages by stepping into various roles as needed to maintain smooth operations at the front desk
- Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed
- Streamlined inventory management by establishing an organized system for ordering supplies and tracking usage patterns
- Enhanced team communication by conducting regular staff meetings and providing constructive feedback to colleagues
- Created organized filing system to manage department documents
- Organized and updated databases, records and other information resources
- Implemented effective scheduling strategies, balancing employee preferences with business needs to optimize staff productivity
- Consistently met or exceeded performance metrics related to customer satisfaction and team collaboration efforts
- Contributed to marketing efforts by analyzing clients feedback data and sharing insights on potential areas of improvement or promotional opportunities
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Facilitated effective communication between clients, medical staff, and insurance companies to ensure seamless coordination of care
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor
- Developed strong relationships with clients, fostering loyalty and trust in the practice's services
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage
- Ensured optimal use of clinic resources by tracking inventory levels and submitting supply orders when needed
- Received and routed laboratory results to correct clinical staff members
- Prepared and processed patient referrals and transfer requests
- Registered and verified patient records before triage with most up-to-date information
- Placed new supply orders, managed inventory and restocked clerical spaces
- Worked with stakeholders to help create and revise customer complaint monitoring, manage training and enforce policies and procedures
- Facilitated smooth communication between departments by serving as the liaison for invoicing matters, helping resolve any discrepancies or questions
- Maintained accurate records of all credit-related activities, facilitating efficient reporting and analysis for management review
- Achieved timely collections by consistently monitoring outstanding debts and communicating with debtors professionally
Brand Ambassador Coordinator Assistant
Tradeway Promotions
10.2019 - 01.2020
- Optimized scheduling logistics for multi-location training sessions, minimizing travel costs and maximizing attendance rates
- Coordinated recruitment of training program participants
- Provided administrative support during large-scale conferences or seminars, contributing to seamless execution of events
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders
- Supported business growth by assisting in marketing campaigns and coordinating events
Brand Ambassador
Tradeway Promotions
01.2017 - 01.2020
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas
- Educated consumers about product benefits, leading to increased interest and sales conversions
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty
Training Assistant
Tradeway Promotions
10.2019 - 12.2019
- Enhanced employee skillsets by developing comprehensive training materials and resources
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
- Optimized scheduling logistics for multi-location training sessions, minimizing travel costs and maximizing attendance rates
- Prepared materials for skills development classes
- Assessed skill gaps for employees and developed training courses to meet identified needs
- Coordinated recruitment of training program participants
- Managed the coordination of training schedules, ensuring timely delivery of all programs and events
- Organized training materials inventory, streamlining access to resources for trainers and participants alike
- Provided administrative support during large-scale conferences or seminars, contributing to seamless execution of events
- Supported trainers in facilitating engaging workshops, improving overall participant satisfaction levels
- Analyzed and evaluated training effectiveness and program outcomes
Education
Bachelor of Commerce - Strategic Management
Varsity College
Sandton, South Africa 01.2020 - 12.2023
Higher Certificate - Higher Certificate in Business Principles/Practice
Varsity College
Sandton, South Africa 07.2018 - 12.2019
Skills
- Customer service focus
- Work Planning and Prioritization
- Critical Thinking
- Time management abilities
- Decision-Making
- Adaptability and Flexibility
- Excellent Communication
- Multitasking
- Data Entry
- Marketing and Promotions
- Budgeting and Financials
- Staff Training and Development
- Client Relations
- Data entry proficiency
- Business process improvement
- Data analytics
- Event coordination
- Staff training
Personal Information
- Date of Birth: 01/18/00
- Gender: Female
- Nationality: South African
Reference
Shane Geldenhuys- Dotsure
Vet Representative Manager
0608923676
Victor Tisgo- Terrace Road Veterinary
Veterinarian
0783468494
Sandy Malinga- Tradeway Promotions
Account Manger
0629404239
Timeline
Business Development Consultant
Dotsure
01.2025 - Current
Reception Manager
Terrace Road Veterinary Hospital
11.2020 - 12.2024
Bachelor of Commerce - Strategic Management
Varsity College
01.2020 - 12.2023
Brand Ambassador Coordinator Assistant
Tradeway Promotions
10.2019 - 01.2020
Training Assistant
Tradeway Promotions
10.2019 - 12.2019
Higher Certificate - Higher Certificate in Business Principles/Practice
Varsity College
07.2018 - 12.2019
Brand Ambassador
Tradeway Promotions
01.2017 - 01.2020
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