Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Reneilwe Lavonia Leboho

Polokwane

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

14
14
years of professional experience
2014
2014
years of post-secondary education

Work History

Sales Consultant and exam invigilator Assistant

Gauteng City college (Polokwane campus)
Polokwane
06.2024 - 06.2025
  • Performed cold calls to prospective customers to introduce company offerings.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Established long-term relationships with key contacts at client companies.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Generated daily reports on sales activities for management review.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Participated in regular training sessions on new products, services, and industry trends.
  • Worked with fellow sales team members to achieve group targets.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Addressed customer questions and concerns regarding products and services.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Prepared and delivered appropriate presentations on products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Greeted and assisted customers to foster positive experiences.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Learnership in Real estate nqf5

Lembetse Business Enterprise
Polokwane
07.2017 - 02.2018
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked effectively in team environments to make the workplace more productive.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Store Assistant and Customer service

Pep Store
Polokwane
06.2011 - 08.2011
  • Greeted customers and provided assistance with product inquiries.
  • Assisted customers in finding desired products throughout the store.
  • Cleaned and tidied store to reduce health and safety hazards.
  • Helped customers make purchases by demonstrating, describing and recommending products.
  • Sorted items into appropriate departments to ensure efficient store operations.
  • Maintained cleanliness of sales floor and backroom areas.

Education

Higher Certificate in Archives And Records

University of South Africa
Polokwane
06.2020 - 06.2021

Facilitation, Assessor, Moderation - EDTP SETA

Lembetse Business Enterprise
Polokwane
09.2017 - 03.2018

Marketing Management N6

Capricorn Tvet (Senwabarwana)
Senwabarwana
07.2016 - 07.2017

Makgofe High School
Polokwane

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Effective communication
  • Organizational skills
  • Product knowledge
  • Attention to detail
  • Task prioritization
  • Friendly, positive attitude
  • Written communication
  • Flexible and adaptable
  • Microsoft office
  • Client relationship management
  • Multitasking
  • Excellent communication
  • Sales strategies

Languages

Sepedi
First Language
English
Upper Intermediate (B2)
B2
Tshivenda
Elementary (A2)
A2

References

References available upon request.

Timeline

Sales Consultant and exam invigilator Assistant

Gauteng City college (Polokwane campus)
06.2024 - 06.2025

Higher Certificate in Archives And Records

University of South Africa
06.2020 - 06.2021

Facilitation, Assessor, Moderation - EDTP SETA

Lembetse Business Enterprise
09.2017 - 03.2018

Learnership in Real estate nqf5

Lembetse Business Enterprise
07.2017 - 02.2018

Marketing Management N6

Capricorn Tvet (Senwabarwana)
07.2016 - 07.2017

Store Assistant and Customer service

Pep Store
06.2011 - 08.2011

Makgofe High School
Reneilwe Lavonia Leboho